Purchased a 2016 high mileage vehicle, very happy with the fair price and quality of the vehicle they had for sale. Owner does a great job buying vehicles to sell as all of the vehicles on the lot looked in great shape and well taken care or. Pleasure working with Corey on the deal as the car was priced fairly and didn't have to haggle. Drove over an hour to their location and would drive it again to buy another vehicle.
Erratic shifting, very poor resale value, noisy
by FIATCARESLESS GREG from Sarasota, FL
December 4, 2018
It should be illegal to sell a car with such poor resale value; more than 50% in 18 months. Erratic shifting, very poor resale value, noisy Ride. Just a bad value. There’s so much better out there.
The car Had two windows broken and the salesman never made us aware of that problem. I was lucky that I went with my son and he checked that
Love this car so much
by Mandaaaaa from Kenosha, WI
November 25, 2018
I love this car so much! It’s such a unique look and the inside is so cool. The dash always matched the color of your car which I think is awesome! If you like unique cars this is definitely a great option! It drives really smooth and I drive about an hour to work and back. The gas is great to! One thing I will complain about is I got a 2016 used Fiat 500X Pop and the radio was so outdated. It didn’t come with Bluetooth or back up camera. I’m not about having all the extra amenities but I think Bluetooth is important so you can answer phone calls without holding the phone to your ear, which is now illegal. But other then that, it’s amazing.
I wasn’t able to make it up to the dealership itself , due to my work schedule but the staff were very knowledgeable and polite over the phone
Unique and cute design.
by Yoshi from Seymour, IN
November 25, 2018
I liked Unique and cute design and I bought it.
It has as good a driving performance as that stylish design.
It is a little unstable in the low speed range, but it does not matter if you get used to it.
I have bought many cars over the years (more than 20) and without a doubt this was the best experience that I ever had. Alan was honest, courteous, knowledgeable and excellent at follow-up. I received a good price on the car and a very fair value for my trade-in. Most was handled over the phone before I even got to the dealership. The actual purchase was handled quickly and efficiently by the sales manager. I can't say enough about the professionalism at this dealership.
My first car and I love it
by Eluening from Baltimore, MD
August 17, 2018
I bought my 2016 Fiat 500x easy a little over a month ago used with 47,000 miles already on it, in the short time that I’ve owned it I’ve already put about 3,000 miles on it just from everyday driving and a long road trip to Canada. I love this car!! It’s my first car as I’m only 18 and I pay for it all by myself which is another thing I love: it’s cheap. All in all per month it costs me about $380 with insurance and gas. Which is super reasonable for a teenager or someone who needs a nice car but can’t spend a lot of money. Mine has AWD which I also love even though I haven’t driven it in the snow yet, I know it’s going to be perfectly fine. My only drawbacks which don’t really matter to me but would probably annoy some people who are more into cars, is that the transmission is SLOW. Also not a lot of torque so it takes some effort to get it up to speed. It’s totally fine once it’s up there it just takes some effort and can be kind of loud and off putting when accelerating. But I love it and it’s the perfect car for me!
It's been just over 2 weeks since I bought my absolutely amazing 2017 Ram 1500 sport night edition for here. I had spent about 2 months online shopping and searching for just what I wanted using a 200 mile radius for my search. When time came to start contacting dealers as luck would have it Lancaster Dodge had what I wanted as did a few other dealers. However John Hatzis was the only dealer that seemed to want to earn my business. I can be a tough customer and ask question after question. Luckily I was contacted by the internet sales manager John Hatzis. John was the only salesman who literally answered all of my questions in a timely manager or at all. I was shocked how little effort others wanted to put into earning my business just relaying to emails with "can you come in today for a test drive (which translates into "so I can hard pressure you into buying something you really don't want today"). John not only answered about 100 questions of mine but never once tried to get me to come in until I was ready. At no point was there any pressure. I was comfortable. All details for the cost and fees were laid out upfront so I knew exactly what I would be paying (now let me mention here the price was less then any of the other dealerships I had contacted on virtually the same vehicle and none could or wanted to try and match it without me coming in first). What made me decide this was the place I would buy my new truck most of all was when I sent John an email clarifying all for the taxes and dealer fees etc as well and final price. I had been grossly misinformed by several dealers about a few of the fees. I was prepared to spend almost 2K more for the vehicle thinking they were standard fees I could do nothing about. John quickly showed his honesty and integrity by informing me many of these fees are massively overinflated or totally fake. He could have taken me for another 2K I wouldn't have questioned but he didn't. That was the moment he truley earned my present and future business. When I arrived at Lancaster Dodge, the vehicle was ready and waiting for me fully detailed as John had promised. He went over a few things and went right to work to get me out as fast as possible (my request as I had a 2 hour drive to pick my youngest up from day care). The this g that impressed me the most with his customer service was after I had stepped out of the finance office having officially bought the vehicle John on his hands and knees polishing the wheels because the detail shop didn't do in his opinion good enough of a job. I told him it was going g to most likely rain and he didn't need to do it, and he responded with "I promised you it would be done so I will finish it". That's real customer service and integrity rarley seen from. Car salesman. In 5-6 years or so when I am in the market for another truck Lancaster Dodge will be my first stop. Business earned. On another note everyone I spoke with there for other salesman to find and we're equally polite and friendly.
August 5, 2018
great value for the money, handles well, very comfortable. Looks great, gets lots of admiring nods on the road
excellent feature set, navigation,satellite, impact protection,
love the multiple device bluetooth integration and the Connect APP
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