I just purchased another new F-150 from Kunes Ford. This is my 3rd new truck and 7th vehicle from them and they've been fantastic. My salesman, Bob Heath, will do whatever is possible to get you in the ride of your choice. Jesse in financing knows what he's doing. He explains everything and gets the paperwork done quickly. The service has been top drawer. I recommend them to everyone.
Everyone here was amazing! Jesus was so helpful getting us to where we wanted to be. The whole team went out of their way to make us feel welcome. It was a drive for us but totally worth it! I would recommend them to everyone!
Excellant !!! We purchased a 2018 explorer and we are returning in Jan to purchase a car for my husband . Above and beyond great customer service . Our salesman was Juan Ortiz .. Phil Lafata was the sales manager who went above and beyond to give us 110%!! Rick Danca was the gen manager who answered our questions and concerns in detail and Tony W. Put the deal together with the paperwork . The truly want everything and every deal to be the right fit and I wouldn't be writing this if I was not treated fairly ... Please give them the opportunity to show you . Ring the bell !!! You'll no what I mean when you go there .
I didn't believe I could drive out in the car of my dreams. Thank you Cecilio for understanding my needs, wants, respecting my budget and making this a reality. I am new to this process and it was quite straight forward. No games or tricks, just getting me in the right car at a price I could afford.
I like to pride myself of dealing with only the best people in business and believe me Napleton is the finest auto business you could ever want. Napleton believes in get the customer and never loose his business. The are HONEST ! SINCERE, and DEVOTED to it's customers, whatever it takes to make thing right for the customer has been its Moto. As long as i am alive my automobile purchase will always be with NAPLETON, The Respect they show and give the customer is unmatched anywhere. My last purchase took 15 minutes but do to a power it could not print the contract so they said take the car come back tomorrow and we can sign the papers then , i said i had nothing better to do so I waited for the power to come back on and we finished the purchase. They also gave me 2 free oil changes for waiting. Great people who really care about the customer.
Extremely easy, no pressure buying experience. Cesar my salesman, Frank the sales manager, and Larry the business manager all great to work with. I got a great deal on both my purchase and trade-in. I would highly recommend this dealership. They are very customer oriented. A solid 5 star rating! Thank you very much!
I located a specific 2017 Expedition EL at Porcaro Ford and Shawn Moore quickly responded to my online inquiry. It is an 8-hour drive between me and Racine, but Shawn did two separate FaceTime sessions with my wife and me and was always responsive to my follow-up questions. Nicole in Finance was also very helpful in helping arrange my financing. Quality vehicle...fair price...good customer service.
I would like to take time to thank Chuck Rizzo for a great car shopping experience. Everyone was helpful in making sure that everything was done to get me into my new Ford Escape. I would recommend them to anyone!
Chuck Rizzo was a great partner to get a deal done. No pressure, and very informative. He made it easy, and I would buy from them again! We drove all the way from Lake County IL.
(full disclosure: I am a Cars.com employee)
by Ken J Mount Pleasant, WS from Mount Pleasant, WS
November 23, 2017
I had my front brake pads and rotors replaced on my 2003 Ford Focus wagon on 11/21/17 after 14 years and my brakes work like new once again. At a fair price.
I have been coming to Porcaro Ford for servicing since I bought the car new. I have always been very satisfied.
They were truly outstanding. Very accommodating and efficient. Knew the vehicle I wanted very well and were able to answer all of my questions about it. The whole process was truly perfect. Kathy was my sales person, and even the owner, Mark, stopped over to talk. Extremely warm and genuinely friendly.
What an excellent dealership! Second purchase. Roger and Lou went above and beyond with the purchase of my new vehicle I couldn't be more pleased!
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