Called and they made an appt with me to have air bags replaced because of recall. Was in and out in no time.
2013 Ford Edge SE Review
one of the best cars I've owned
by Diogo Franco from Naugatuck
April 13, 2019
5
This car is very comfortable, I am very happy with my choice, it meets my needs for family use. The same has 1 USB port, 1 lighter in the front, 1 in the back and another in the trunk and the internal space is very good.
Joe Pulliam Is what makes this dealership....they could change the name a dozen times.....but as long as Joe is there the dealership will be successful and outperform the competition and Noone will ever beat the team he keeps in Customer Service!!!!!!!!!
2017 Ford Edge SE Review
My new Ford Edge!!!
by Mjchaney from Healdton, Ok
May 4, 2019
5
I absolutely love my new car and all the extras it has!! Super comfy and roomy for my family!! Love it drives and rides wonderfully!!
Wow, I just bought a new 2018 Buick Encore.. Talk about an awesome experience. From the moment I walked in, met w/Audry Kimberling (Sales), met w/Jackie Black (Finance) and met w/Adriana Burton (Delivery Coordinator). Audry listened and provided me with multiple options. He was able to answer all of my questions regarding the SUV's I looked at. In my opinion he went above & beyond. Once I made the decision on the Encore, Jackie stepped in for the 'dreaded' paperwork. Oh my how times have changed, 'dreaded' turned into a 'wow' factor and it was completed in the blink of an eye! Adriana is the bomb when it comes to going over all the features of my new SUV. She is extremely patient and also had answers for all of my questions. It really hit me later in the evening when I was reflecting upon my experience with HRB, I couldn???t have asked for anything better. The staff (even the OU guy) was friendly, took their time, answered questions, and provided me with an awesome experience. It all started w/Audry! Thank You Audry!
2018 Ford Edge Titanium Review
Extremely roomy
by Karen from WINTER HAVEN
May 8, 2019
5
The legroom in both front and back is remarkable. I do wish the seats were a little wider and deeper for the driver but that's a very minor issue. I especially like the quiet ride and the fast pickup from the engine.
I've been a "truck" since 16; I'm 37. After spending a week borrowing my mom's Jeep, I knew I WANTED A JEEP. I began my search online and landed in my hometown of Fort Smith at Orr Auto Park. After researching trade value of my truck, I went in prepared. Phillip stay connected with me via email, phone and text the entire time. After spending 4 days driving by mom's Jeep, on day 5 I was driving my OWN Jeep! I'm driving it to Breckenridge, Co on Wednesday for its inaugural road trip. Thanks to Phillip/Orr for the the deal, the service and the many memories that are to follow! #jeeplife
2014 Ford Edge SE Review
Best car I have ever owned
by Kim from Edmond, Ok
May 11, 2019
5
I owned o e for 8 years and totaled it and found a newer one and had to buy it because I NEVER had any issues with it and loved everything about it. The newer ones have 4 cylinders and mine has a V6. I don’t like the newer ones!
Great experience at Orr Chev dealership in Ft Smith AR
by washispacka from DealerRater.com
December 3, 2018
4.9 (1388 reviews)
I have always had a positive experience with the Service Department. Service department personnel should be commented on a job well done. However, my concerns are with the Sales department. I had contacted the sales department to ask a simple question, "Does the Chev Pickup Silverado come with a 6 cylinder engine?" I had a salesman (don't recall his name) contact me, wanting to know if I had a trade, if I would finance, etc. I told him that I was only interested in the answer of my above question. He told me he wasn't sure, but he would check and call me back. He never did. I might be interested in purchasing a Chev Pickup Silverado with a 6 cylinder engine. I currently have a 2016 Chev Colorado with the 6 cylinder engine and make up to 26/28 MPG. In my opinion that is awesome. I have a grandson that has the GMC V8 Sierra and he barely make 18 MPG. RECOMMENDATION: Training/inform sales personnel to answer questions and then if person is a prospective buyer, then you ask other question.
2016 Ford Edge SEL Review
Most bang for the buck
by X5SLAYR from Havre de Grace, MD
May 10, 2019
5
First off I think Ford hit the nail squarely on the head when they redesigned the second generation Edge.
Styling is cutting edge and the interior is as well appointed as many SUV's costing several thousand more. It rides well and the comfort level goes well beyond other vehicles in its class. Performance, also exceeds my expectations for a vehicle this size.
This vehicle is quite an up grade for us . Veru pleased so far. Drives like a car and rides extremely nice. Has all the bells and whistles we were asking for.
Very professional, and helpful on purchasing my first car.
2015 Ford Edge SEL Review
I bought this Edge used, but it is truly like new.
by TC from Clarksville, TN
April 23, 2019
5
Comfort and convenience are in abundance. I can't say anything negative and the experience of buying or owning this car. I've been more than satisfied from the beginning.
When I go into car dealerships, I do not get my hopes up at all. I look at vehicles only to be told that even though their commercials say they can get anyone approved, I am the less than 1% who does not get approved. Something had happened to my car unexpectedly, he engine had blew (according to Orr), so I had to find another vehicle quick. I have a family of 5 with me, my husband, and our 3 children, so a car was not even an option. From the moment that I put my pre-approval application in the night before, to the day that I walked into Rath, Owen really took care of me. He got all of my information quickly, was awesome to speak to, and he reassured me that he would get me into a car that we liked. Now, I have been to many dealerships before, so I have heard the same speech before, and had even prepared my own, "no, this is not what I want, we'll just go somewhere else," speech. However, this trip was different, I may not have gotten exactly what I wanted(mainly due to finances), but I definitely got what I needed which was an SUV over 2010 with enough space for my family. Owen was a great car salesman, and the miracle worker, Rob in finance, really helped put the icing on the cake. Owen had broke it down about what the monthly payment could cost, and as it was put to us, "the bank is like the judge, and Rob was our attorney arguing our case" and he talked my payments down from around $350ish to $274, and with my credit, that was a miracle in itself. I had an awesome experience with all of the staff, even got to meet Larry Rath (the voice on the radio) and I just have to say that they are truly a dealer for the people!
2019 Ford Edge SEL Review
2012 Ford Fusion
by Jim from Buda, TX
May 13, 2019
5
This car meets all of my expectations for personal comfort with the seating design, the leg room, and technology. The performance is outstanding. Driving it is an wonderful experience.
The Limited version has all the features we could ever want/need for our 4 season country - especially love the AWD & panoramic roof window - we traded in a convertible & love the fresh air
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