Used 2011 Ford Escape for Sale in Phoenix, AZ

Amazing service! I have bought many cars in my time however I will continue to be a repeat customer with Chapman Chevy! I just finished my 3rd car purchase with them in the last 2 years. I bought a Malibu in 2014 and 2 cars this month (1 new Malibu and a used car for my son). I HIGHLY recommend requesting Danny Ortiz! This last purchase I had some things I needed to have done with my car. Not only was the purchase super quick and easy, Danny was there every step of the way for the next 3 weeks to make sure I was 100% satisfied. He went above and beyond what he needed to do. I have had so many sales reps in the past that lie and do not care. When the sale is done they are done. You will NOT get this service at Chapman. They will continue to help you plus the service department is top notch as well! If you are in the time of considering a purchase on a new or used vehicle I would give them a call and ask for Danny Ortiz (at least to feel him out). I just want you to have an amazing experience like I did! There is nothing in this for me and I don???t often write reviews like this however I know this can be a stressful time, especially if you do not have experienced people that care! I just want everyone to have a smooth easy experience like I did. Not to mention all the money I saved and the extremely low interest rate! Best of luck, Rebekkah

I wish Ford still made this design. It met all our needs and I would definitely have purchased it again if the current model was as good.

Just returned home from Camelback Toyota in Phoenix with another purchase, this time a used car. The car wasn't my first choice, nor my 3rd. but since it was for a college daughter to use far away from home, her wants & desires were also important. And, it turns out, I am very happy with the result. To be clear, I don't like salesmen. But I trust John DeArmond and really feel that he, and the dealership, puts my interests first. Obviously there is a bottom line. Yet, I also feel like I got a pretty good deal. This is the second vehicle we purchased from him and Camelback Toyota. The first was a new car 5 years ago. Which @ 80,000 miles now has still had NO problems and still drives like a dream. Not only was the sale an excellent experience, but the AFTER sale experience has been outstanding. John has kept in touch, literally for years, genuinely concerned that our experience was continuing to be nothing but the best. He's always been available for questions and advice regarding our purchase and other car related information. For basic tune-up stuff we have a nearby shop we like to go to. But I when we have a dealer specific thing to be done to our car, such as the 50,000 or 75,000 check, we go to the dealer. This dealer. We always feel helped and never used. So when we decided to replace the 20 year old car our girl was driving, he was the first thought of where to turn. Oh, we checked out Cars.com and the rental car companies, but our first choice was to call John. And I'm glad we did. The car buying experience can be frustrating. I've purchase at least 20 cars in my lifetime, both new and used, and really love just how painless and easy these guys make the process. Truly no pressure. Yes, they are a business, and so yes, they want you to buy a car, preferably from them. But, it's really about choices. MY choices. MY preferences, and what they can do to HELP me in fulfilling them. We gave John our parameters a couple of weeks ago and he came up with several choices that day. Spent several hours with him last week going through and driving different cars before finally deciding on a choice vehicle. We put a hold on it and when our college girl was home on spring break a last Sunday, we had her try them out. But, LOL, it turned out she liked something completely different. However, it was no problem for these guys, probably used to people changing their minds. Did I spend more than if I'd bought from an individual? Well... yes and no. Yes I paid at or below the "blue book" price. But I am also sure, and comfortable in the knowledge that this vehicle doesn't have any major problems. Nor is it likely to have any "minor" ones any time soon. And.. paying slightly more than the "suggested retail price" we were able to include an extended warranty that will take care of any problems for several years to come. Did they make a profit. Sure. But I definitely also got a deal. I'm happy, spouse is happy, child's happy. So, I've got another happy car purchase, and will be calling him again, probably in another 5 years. Because, and this is important, they're not in this business for just one sale, they're in it for the long run.

Great midsize SUV,great visibility ,good looking and above all it is super reliable.The 3.0L is a better choice compare to the 2.5L. The FWD is great in snow and there is no need paying extra for 4WD.

My husband and our daughter stopped by this dealership to look at a car I saw online. To my delightful surprise, it was on the lot. Beautiful car! We were immediately greeted as we got out the car. I did not any pressure at all. This is important because we were just looking at what our options were for the moment. The salesman's name is Mike Staelens. He was informative and willing to help. I asked to see the inside of one of the three vehicles that appealed to me on the lot. Maybe I didn't feel the usual pressure and hovering presence most car salesmen's give because he was helping another customer at the same time, but this allowed us to inspect the car at our leisure. I asked for the carfax and it was promptly made available to us. I have read the negative reviews above... either I got lucky that I ended up with Mike or it was too busy of a day for me to experience any of the above mentioned. Before even looking at the carfax I was informed the vehicle I was inquiring about did have repairs due to an accident. I can appreciate honesty. Now, how severe the damage was? I wasn't there so only my worst imagination could take hold of that thought. However, I did ask. . . if I available if i could take this particular vehicle for an inspection with my mechanic of choice and without hesitation, Mike said "yes" . If you aren't willing to do the research then on what you want and what you are willing to live with or not. Ask questions and do your research because you invest into buying a car new or used. Thank you Mike for not being a pushy sales guy. It definitely allowed us to think about what we love of the vehicle really weigh the pros and cons of that particular car. I am scheduling my mechanic for Friday to look at this car. It will cost us extra, but piece of mind is priceless for a second opinion.

I like the Escape. No surprise to me why it has been one of Ford's better selling vehicles over the years. I used to own a 3.0 V6 and it certainly did have more power and pep as would be expected. However, the 2.5 with the 6 speed transmission actually does reasonably well and can perform when you push it. And if you choose to go gently on it the gas mileage is quit impressive. I have done a few repairs on the vehicle and it is easy to work on. It has been very reliable and I always enjoy driving it. All in all I would have to admit that I am a fan of this vehicle.

Took my 2015 Explorer in to Auto Nation Ford-Scottsdale, Arizona yesterday for help in checking damage from a trash can that struck front on freeway. Service Advisor Tom Goodfellow was exceptional to deal with. They took great care of me, found a couple of things that needed to be addressed and had me back on the road in an unbelievable short time.

Love the vehicle; exactly what I was looking for. Fit my needs perfectly, super clean and exactly what was described to me over the phone. Super low miles too. Crystal was amazing to work with, honest all the way. Quick and easy. Don’t buy from anyone else. McCarty’s is definitely the place to go and I recommend to everyone. I will definitely be back and won’t go anywhere else.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.

When Roger Farney (Internet Sales Manager and a class act) told me I would feel like a member of the Coulter Family I was somewhat skeptical. After all, car salesmen...... However, I must say that after receiving Top Notch service and professional treatment, both from him and the VERY kind Finance Manager John Harrell (a fellow shooting enthusiast), he's right. Not only was my car delivered on time, and in an exemplary condition, but Roger even drove me 10 miles (several out of his way) down to my Mercedes mechanic to collect my old car!! Who does that?!? When I woke up Saturday morning knowing that I had to endure the "sharks" to purchase a car that day I was so nervous and apprehensive that I couldn't eat breakfast. Within 15 minutes of my arrival at Coulter (the first time I had ever been to this very old, prestigious, family-run operation) I was not only free of anxiety (having NOT been swamped by desperate salesmen as soon as I exited my vehicle), but I was starting to have fun.....which getting a new car SHOULD be (odd, I know)! To be entirely forthright, I do not think I received the BEST deal for the particular 2015 Regal (Buick Certified) I purchased (protection package should have been complimentary instead of a 50/50 split, 23,000 miles on a one-year-old car should have warranted an additional $1,000 - $1,500 off, etc.) but I do think I received the best, at least familial, service. Part of the Coulter Family now. Thanks Roger and John!! PS. For me, it also helps that Roger is also an Arizona native and a former serviceman. (Plus a nice guy, genuinely). Oh, and I've already started to recommend Coulter to neighbors and friends.

This car is amazing and great. Lacks on gas mileage compared to what I am used to but handling over the winter weather is amazing. Best vehicle I have ever had for Ohio weather.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

My car is everything thing I was looking for. Plenty of room, very comfortable and all the bells and whistles I was looking for. American made!!

Went to see Mike at carizona he had a great sence for the vehicle I was looking for just by talking to him over the phone i went to the deslership and he had a couple of vehicles already to go for me to test drive it was a great experience

Great looking. Miller did an outstanding job in prepping it for my purchase. I like sitting higher up to see down the road. Sharp interior.

I was referred to this dealership by another who could not provide me with a vehicle in the down-payment range I had to work with. Team Chandler is absolutely amazing. They were able to work with my down payment, an abandoned vehicle fee on my license and most importantly went above and beyond to see that I was able to get a car that I needed. They truly cared about me as a person in need and not a commission or sale. If you need a car, have credit issues and down payment limits, check out Auto Action on Arizona Avenue in Chandler, AZ. They will go the extra mile for you because they truly care. Thank you from the bottom of my heart to Richard, Joe, and Melinda!!!!!! Tell them Moki sent you and that she says hi!

Love it, so comfortable. Cheap on gas, drives smooth and beautiful, great price and 2 year warranty.. Totally satisfied with our choice. And the price is unbelievable..

Haven't had it long enough to say what reliability is but love the truck like ride. Love the features also. Gas mileage could b better but not bad.

My husband bought a 2002 Mercury Marquis on Sat Jan 30th 2016 after 18 miles the check engine light came on. We took it to our mechanic who told us it needed a tune up, intake manifold and gaskets. My husband called Jack who told him to bring it back in. We took it back to Mark, the service mechanic. They replaced all the spark plus, manifold, thermostat and gaskets. When we took it back to our mechanic he told us how impressed he was with all the work they did. Very happy!

Just bought the car and am pleased and hope to remain so. The Carfax report was positive and it has run well. Have only had it for a couple of weeks.

Met the need of a vehicle to have and very company and like it a lot and if I could get one again I will and the best suv to buy

Junior solo Rio and Lona Humzer, we're so helpful I'm 80 so this understanding made my day very good employees, I'll be back Jim Bushman

I was looking to replace an aging 2007 Forester with another Forester but after test driving a used 2012 Escape with the older body style and the V6 3.0 engine I began to be attracted to the classic looks, powerful engine, and overall solidity of the vehicle. So I looked around for a couple of weeks wanting the top Limited I finally settled on the XLT with V6, leather, moonroof, and SYNC. So far so good and the gas mileage is not bad. There is still E85 gas around and this vehicle is a FLEX vehicle so I could use the E85 gas but have not tried it yet. The one immediate difference between the 2012 Escape and other current SUVs including Ford's own Escape is the more truck like feel. But that's what I like about it!

Joseph did his very best to help me buy a car, the process was quick and i felt cared for and imporntant to everyone at the dealership.

This car has surpassed my expectations. I originally set out for a different car and ended up with this one. I’m extremely grateful and this has been my favorite car that I have ever owned.

everything went amazing. everyone here is very friendly, funny, outgoing. All they want to do here is help you get the car you want and nothing more.. at one point I was extremely stressed.. They went out of their way to help me out and make things more comfortable for me. stress went right away. I will for sure tell my friends about this place.

This is my second Ford Escape. I liked the first enough to buy another. The first was a 2010 XLT, this one is a Titanium trim. The 2.0 Turbocharged engine is peppy enough and responsive, and the transmission performs well enough and doesn't feel jerky or harsh. It also has the ability to be shifted manually in Sport mode. The interior is nicely designed and improved over the previous generation with more soft-touch surfaces and less hard plastic ones, which helps it feel less cheap. The leather heated seats are supportive (if narrow to those who are a bit bigger) and comfortable. The Sony stereo sounds great, and the large touch screen makes audio, navigation, climate, and phone controls easy. The panoramic sunroof is also one of my favorite features. My only complaint is that this system doesn't come standard with a backup camera (it's an option). For the life of me, I can't figure out why it wouldn't, as it would only require a camera and a wire at that point. Seriously? Beyond that, the styling is sleeker than previous generations of Escape, and fits in line with the styling of other SUV/CUVs in its class. That's not to say it's the same, but definitely the same language if not the same statement. I like that the edges are a little sharper than the Equinox's. The 19" wheels give it a little more personality and a higher-end look. Overall, it drives and handles great for what it is, has good cargo room with a few extra compartments (including one in the floor in the back seat, passenger side), and in the higher trim levels, lots of extra features.

I wanted a fuel-friendly car and selected a cross-over type car. Very pleased. Mark definitely gets his role...No pressure and lots of laid back confidence. I would have preferred a manual transmission, but I'm more than please with my purchase.

This vehicle has many upgraded options than my previous car...living in luxury! I feel like I hot a really great deal and I'm very grateful.

I Love my 2016 Fit. I traded in my 2010 Fit and Autonation gave me a fair price for it. Bruce Kralb and Alan Garcia always made the buying process an enjoyable one. They never pressured us and the gave a final price for the car, that was what I was looking for. Between taking Test drives and sitting down and talking about our options, this has been one of the best car purchasing experiences I ever had. They are just good people. Another good person I would like to praise is Jillian Zimmerman, the Financial service manager. She was great in explaining to us our financial responsibilities as well as any add ons we may wanted to purchase. I bought my car without any tint, with the help of Jillian and Bruce, my tinting service was expedited the day I brought it in. Autonation is just a great place to buy a car from, great people, great prices, and great service. I highly recommend.

Very nice and dependable. Echo Boost with lots or power. Has a lot of nice features. In 5 years $ 70,000 miles only had cooling fan motor replaced

Joe Ambagis was very helpful in walking me through the buying process, and answered all of the questions I had clearly.

It’s a great car to transport my family and drives great would recommend it to anyone. It drives so smooth and the miles are great as well

Staff was amazing and extremely helpful , I was very happy with the car I got and I will definitely be recommending this place !

Key to start car has been nothing but trouble, Have to push key in hard and twist around until it engages ... Hate it, wife hates it.. Believe that this problem is in any Escapes for many years . Ford should recall these immediately... I won,t buy another Escape just because of this...

I was taken care of very well and I purchased a vehicle that I am satisfied with the terms of the agreement and the monthly payments.

This SUV is in Excellent Condition. It's loaded. It even has Touch Screen on Dash. It's great on gas as well. Eco-Boost 22/31 MPG This car is Back Metal Flake it looks awesome in the sun.