Overall lack of management skills. The mangers are rude and condescending..... I was sold a truck with multiple open recalls after I left it there for a week to get them taken care of.
They did not make good or follow through with other promises as well.
My wife and I bought a truck from them and I can't find a single thing to complain about. Jeff, Stan, and staff are the type of people that you refer your mom or best friend to. They're just genuinely good people!
Great service experience with Jeff in the service department. I left my truck and without wait was driven home by Mr. Bass in the courtesy van and picked up when service was complete. This was a smooth transaction and I highly recommend Mike Patton Ford.
The service personnel are very helpful and provide quality service to customers. The service was a little expensive and the wait time service appointments not scheduled online is a tad long, on the overall you will have a feeling that your vehicle is being cared for and you're protected from unpleasant surprises in the immediate and near future.
This was the first dealership I started looking for a new vehicle. From start to finish the process was smooth and effortless. Taylor was very helpful with finding something in my price range and gave us a reasonable offer for our trade in. All together I would say this will be where we do business again.
Paul and Jason were very helpful with my purchase. They were very knowledgeable with the vehicles and their capabilities which made it easier for me to make my selection. They went above and beyond to have my vehicle ready at a great price. I would definitely recommend anyone interested in purchasing a vehicle to come see them.
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