They were very good. I took my vehicle for a recall. They found another recall on my vehicle. I was given a loaner vehicle, so I would not be inconvenience.
Almost Maintenance Free
by Dave in Houston from Houston
August 26, 2018
The main engine computer had issues at 22,000 miles but was covered by Ford, the front rotors needed resurfacing early and I put a battery in it right after the battery warranty expired. I don't think they use great brake pads or batteries from the factory, but other than that the truck has 91,000 miles and 5 years on it and literally runs and drives like new. I haven't even burned out a bulb or had any interior plastic parts break, and we haul kids. This has been the most trouble free and reliable vehicle I have ever owned, including Toyota, Honda and Acura. I didn't like the plasticky dash when I bought it, but 14k cheaper than a similarly equipped Suburban, I learned to live with it.
Just had this vehicle a week but have been a lifelong Ford owner. It was purchased as a replacement vehicle with an eye for towing a camper in the future. I was impressed with the towing rating but also with the interior as well. Heated/vented leather seats, navigation, USB & AC voltage ports, Sirius XM & climate zones. Everything works & works well. Braking is great & the 3.5 liter twin turbo seems to have more power than I thought it would.
We shopped at our leisure. Once we found what we wanted we were shown all the things we needed to learn to enjoy the vehicle. It was a great experience
Beautiful vehicle, love all the safety features.
by ChristinaH from Oklahoma City, OK
November 25, 2018
This vehicle is perfect for my family. Plenty of room, the safety features are excellent and my kids are liking all the features in the second row like the extra USB ports, headrest tv screens and the heated and cooled seats.
I love the roominess, the simple design and location of controls. all of safety features are AMAZING! The front cameras, rear sensers, and alerts if a car pulls out in front of me are all so helpful. Best vehicle I’ve ever owned
Mike Boutin is very knowledgeable. He made some excellent service recommendations that wll help extend the life of my Superduty. Because of Mike I can highly recommend Hub City Ford Service Department.
Sad to see it go
by KarynB from New Salem, MA
January 16, 2018
This vehicle met all my needs until my third son was born- we ran out of room for the entire family, plus the stroller, and groceries. For regular luggage and seven passengers it is extremely comfortable. This would be an ideal vehicle for a family with older children (up to 5). The interior design of the second row bucket seats and third row bench is a very practical set up.
Up front. Honest answers. Great salesman. Goes over paper work without pushing through. Very thurough. I would have to say the best car buying experience i have ever had. Very good process and personable dealership.
Very powerful and quick for a 3 ton people mover
by Fourfun1 from Boerne, Texas
July 25, 2018
If you want or need a large SUV that gets great gas mileage and carries lots of gear and people, this Ford will do the trick. The Limited model comes nicely equipped and will garner lots of compliments from your passengers for both room and comfort. Ford is getting closer to perfecting this model.
I was able to find a vehicle that was perfect for me and my kids. The price was great.
Great family hauler.
by Ms7566 from Jacksonville, FL
October 22, 2018
I bought this vehicle as a replacement for my Audi A4. It has excellent interior space and plenty of seats for the whole family. The truck has a smooth, solid ride and is very reliable. These trucks can easily make it to 200k miles with routine maintenance.
If I could change one thing, it would be the fuel economy. That being said, what do you expect from a vehicle of this size.
If you have a large family like me, it’s either this truck or a Honda Odyssey.
We are so impressed with our salesman Mike Roddy, he was very attentive to all of our needs. We were able to negotiate all of the things we wanted, He dropped the car off to us at home( he offered this service to us so we would not have to get out in the weather)Superb service! We will refer all friends and family to Courtesy Chevrolet who are in the market! Can't say enough good things about this car buying experience 10 stars, keep up the awesome service!
Great vehicle to own
by Roll Tide #1 from Columbia, MO
October 11, 2018
A great family sized SUV, I couldn’t be happier with my purchase. I have gotten several compliments in the last week. The power running boards are an added bonus. Overall this is a sweet alternative to the Yukon’s & Tahoe’s out there.
I purchased a 2017 Ram 2500. I had a few minor issues after the sale, but Lance took care of that in a timely manner. I would consider buying another vehicle from Don's on my next purchase.
It runs great and have had no problems whatsoever!
by RealRay from Abingdon, MD
May 17, 2018
Perfect for a family of four, loaded with friends (seats 8) towing my boat or camper. I've towed my camper all over Maryland, Pennsylvania, Delaware, etc. and towed my boat to Florida and back. Plenty of power climbing mountains with the camper. It's just a great truck...I love it.
Great customer service nice and friendly staff and great car selection.
Great Team !!
by Carole La from Spokane
November 29, 2018
This SUV has met all my needs and the needs of little ones cause it has a CD player Luxury, roomy, dependable, The back is like a mini theater , and the rig rides like a dream. Can't get any better than a Eddie Bauer!
I have had a Yukon, Escalade, Highlander, Navigator and this is by far the best vehicle. We went with the XLT trim because eventually we were going to trade for the new navigator and now I just don’t know. Time will tell but this is a quality vehicle.
I needed to have my air conditioning repaired in my car. I took it to Arceneaux Ford and they did an excellent job. They arranged for a rental. Initially the job was supposed to take two days, but it took longer than expected. Arceneaux Ford paid for the extra days of rental. That was wonderful.
I came back to Ford
by Jose Perez from Houston, Texas
January 12, 2019
The Expedition has the best technology a suv can have, I am very surprised of all the new things that it has. I couldnt find it in any other suv.
This is the second vehicle I have purchased from Arceneaux Ford and they are by far the best dealership I have ever dealt with. Both the sales and service experience is phenomenal.
Best vehicle we have ever owned
by Larry B from Sheldon, SC
January 10, 2019
This is by far the best vehicle on the road. I only wish it still had the 5.4 V8. The 6 is find but I just prefer an 8.
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