Used 2016 Ford Explorer for sale near Schenectady, NY

Very friendly and courteous. Unfortunately the car I was interested in buying was being sold to someone else when I arrived

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Bought a 22 edge last year and a 24 f150 tremor at Christmas time. My salesman mike was good to deal with. Not impressed with their service as I had issues both times I used them. Would buy again, I'll skip the service department.

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

I did not end up purchasing a car with this dealership however I did not because of the honesty of the dealership. The dealer fully disclosed prior damage the vehicle had and the repairs. It was my decision to not purchase because of the damage.

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

Dalton was the best guy to work with! He was so helpful and found me the perfect car!

This vehicle is everything iv wanted and MORE! I showed up to the dealership with a price range I wanted to stick by & wanted the ability to get a vehicle that had a 4X4 button to drive through the weather in the winter. I was not only able to get these two things from my purchase but also came with lots of extra bells and whistles

In for brake fluid. Oil change due in July. Always greeted warmly by staff. Service advisor Brian Chartier has my complete confidence te his recommendations for care of my car.

Very comfortable,very smooth and quiet ride and has all features I was looking for. It was clean even under hood. Owners manual and both keys present and wipers were even replaced before I left lot.

Bryce took care of me in no time at all, great car and price! Thank you!!! Will recommend to everyone!

The whole team was pure joy to work with. They were very knowledgeable and were more than willing to go the extra mile to answer all my questions.

I'm happy with my Hyundai Tucson Hybrid SEL that I purchased in the fall of 2022 at Phil Long Hyundai at the Motor City Way location in Colorado Springs. I'm also glad that I purchased the service package. My Sales person, Finance specialist, Service Team and Management are people I know I can count on to have my best interest at heart. Thanks for your hard work!

I had the best experience I’ve ever had purchasing a vehicle. Billy, the sales rep was very informative, patient and kind. Daniel in finance was very thorough in his explanation of warranty and additional benefits. Overall, excellent service from everyone.

The customer experience at Duval Acura is always superb! I am always greeted with a friendly smile, kindness, patience, and prompt service. The team members go above and beyond to communicate any information relative to my car services or necessary repairs.

Drew Koba in the Parts Department is such an asset to the company. I have used him for years and would recommend him and this dealership to anyone. He is personable and extremely professional. It is almost as though you think you are talking to your long-lost friend. As a business, he is the type of employee you want. He keeps me, and I am sure others, coming back again and again.

Pre visit was great. Salesman took a video of the car for me so I could inspect the vehicle further. Sales process was a little long. It a bigger dealership so they have their process to go through. Fair negotiation. Took a while to get to the finance office to close the deal. It’s a bigger dealership and it was a Saturday so expected. Overall good experience. I went to 6 other dealers and this why by far the best.

I have purchased several vehicles (3) from CarMax and plan to buy my next car from them too, as soon as I make up my mind which vehicle I want. They sell quality vehicles from my experience and go above and beyond for their customers. I especially like their new 30 day return policy. Last time I had a vehicle transferred from another store and was worried I'd have to buy it even if I didn't like it when it came in. No way- they assured me customer service was priority if I didn't want the car they didn't want me to buy it ! As it turned out, it was perfect for me, the price was fair and the service great. Reviews are very important when I'm going to buy anything, especially something that's as big of an investment as a vehicle. I don't understand how CarMax would not make all efforts to correct a problem. Do yourself a favor and give them a chance, my opinion, you won't be disappointed.

Saw the car on the website. Transferred from another Carmax location without any hassle. Process at the dealership was professional.

Great experience at CarMax Wichita! We worked with Sales Consultant Vernon Nelson and he was kind and helpful throughout the entire process. We felt zero pressure from him, which was a stark contrast to another dealership we were working with who pressured us hard and had an attitude when we didn't buy on the spot. Vernon just wanted us to have the best car for us, regardless of whether or not that was from CarMax. They offered us a fair price on both the trade-in and the vehicle purchase itself as well, so no we'd have no hesitations recommending them to others.

Outstanding professional experience First time there, due to a recall and Josh was very accommodating and explained what to be done and why. Have confidence in this operation.

I want to give a huge shout out and thanks to Brian crowder for making my experience as easy as if was when i purchased my 2018 jeep!! It was awesome to be sitting there and worship music was playing i know God had a hand in it. God bless you all!

I came in with my Daughter looking for a nice car for her. We left with a great car, great deal and great experience. When we walked in the door we were paired up with sales associate Travis who introduced himself and got going figuring out what she wanted. Never once did he push. He set us up to look at 3-4 vehicles and 2 to test drive. We drove, the car that was eventually purchased, and came back ready to purchase. Travis carefully talked us through the purchase process. He was very careful to let us know that there was an open recall on the vehicle. We traded in her old vehicle and received a (more than fair) offer for it!. As we were going through the payment / signing process, he kept stopping in to see how we were doing . The gentleman who helped us with the paper work was pleasant and very helpful. When the decidedly un-painful process was over, her car was ready, clean, with a full tank and ribbon-on-top. Travis saw her out of the garage and on her way. Plus he recommended a killa pizza joint for dinner. Kudos Sir and kudos to CarMax.