Used 2016 Ford Explorer for sale near Schenectady, NY

Service rep Veronica is the best I have ever been associated with. Great customer service skills and very professional. Veronica represents the dealership very well and I will be coming back

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

They have been my dealership for servicing since I bought my truck from them. The service department team have a really good service manager Jason and the service team guys and women are detail with their customers and explain all before servicing and afterwards extensively so you leave satisfied. The operators who work the phone calls in to the dealorship are exceptional as well and they don’t get enough praise for their detailed work as well taking all the calls to direct where to go to keep the dealership in order. The billing department and car sales team are good as well or I wouldn’t have purchased a truck off their lot. Worth a look for your next ride at the dealorship …

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

The employees could not have been any nicer. They were excellent. Paul Settles and Josh Betz were super. They both made me feel important and the took my situation with care and concern. I would highly recommend to family and friends!!! A+ facility!

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

Friendly, knowledgeable staff who did everything they could to get me into a car but my wallet was just too formidable a foe.

This vehicle is everything iv wanted and MORE! I showed up to the dealership with a price range I wanted to stick by & wanted the ability to get a vehicle that had a 4X4 button to drive through the weather in the winter. I was not only able to get these two things from my purchase but also came with lots of extra bells and whistles

I had the recent pleasure of working with Kayla on the purchase of my 2nd truck from Prestige, and she was amazing. Made the buying experience great, which is not usually the case at a dealership. I would recommend going in and working with her to anyone looking for a new car. Thoughtful, honest, nice! Thank you Kayla!

Very comfortable,very smooth and quiet ride and has all features I was looking for. It was clean even under hood. Owners manual and both keys present and wipers were even replaced before I left lot.

Wonderful experience for my first service. My service consultant Alex Dixon thoroughly answered all of my questions and provided me with some tips that I imagine will save me from future headaches. Alex, once again, thank you!

I had the best experience I’ve ever had purchasing a vehicle. Billy, the sales rep was very informative, patient and kind. Daniel in finance was very thorough in his explanation of warranty and additional benefits. Overall, excellent service from everyone.

We recently purchased a 2025 Acura RDX, and our experience at AutoNation Acura Gulf Freeway was truly the fastest and most stress-free car buying process we?ve ever had. From the moment we walked in, the entire team was professional, welcoming, and incredibly efficient. There was no pressure and no unnecessary back-and-forth ? just clear communication, transparency, and genuine support throughout the entire process. Everything was explained thoroughly, all our questions were answered patiently, and the paperwork moved quickly and smoothly. What really impressed us was how much they respected our time. The whole experience felt organized, straightforward, and surprisingly enjoyable ? which isn?t something you always expect when buying a car! We absolutely love our new RDX and couldn?t be happier with the service we received. If you?re looking for a dealership that values professionalism, honesty, and a smooth customer experience, we highly recommend AutoNation Acura Gulf Freeway!

Was helped by Ethan, very knowledgeable regarding cars. Made the process as simple as possible.

Marcus was friendy, professional, and knowledgeable. He made our car buying experience great. Thanks Marcus!

sales person was very helpful. He showed new feature on the car. We test drive the car. the car is very nice the ride was very smooth. thank you for nice ride

Great Experience as a first time buyer ! Jorge And Daniel Were Very Helpful & True to their Word With a plethora of options to choose from when it came to vehicles

We had great experience buying 2026 Subaru crosstrek from Ciocca Subaru of Allentown. Isaiah MacGyver Betancourt was awesome to work with. He was excellent in providing me with all the informations and he very knowledgeable. Isaiah and the whole Ciocca Subaru team were friendly and helpful. Would absolutely recommend.

I bought the vehicle online without ever seeing it in person. Easy transaction. Great financing and smooth delivery!

Friendly, helpful salesman Brendan Arnold. Ford Escape PHEV is a hard to find vehicle and he kept me informed the whole time during the search. Tyler was very helpful during the purchase and explained all the option to help us get what we believe is best for us.

Great Experience overall!! I recently bought a 2025 Infiniti QX60 from this dealership. Overall a fantastic experience. Trevor made the entire purchase a seamless experience. Dave the GM went above and beyond to make sure I got the SUV I was looking for and that everything was exactly as I hoped it would be. They both followed up with me after the purchase to make sure everything was taken care of. The owner Greg also reached out during the buying process to make sure his team were taking great care of me. Overall it was a great experience. I got the car I wanted and the entire team were great. I'd definitely recommend them!

I received the best customer service from Destiny she made car buying easy and she helped me with all the paperwork .. I definitely give her a 5 star and will recommend her to any one that’s looking to buy a nice and affordable car…

My overall opinion on CarMax was that I was very satisfied. I definitely never had such an easy and simple car buying experience.i would Recommend CarMax to anyone and everyone

JJ was a great help in purchasing just the right car for us. We found the car online. It had to be small, light in weight and a manual transmission. We traveled to Logan to check it out and were very pleased with the cute, bright red, FIAT POP. Thanks, Murdock