Used 2022 Ford Explorer for sale near Norwalk, CT

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

The staff and service was great, Ralphy, Haile Rodriguez and Sergio Nunez made it possible for me to get my dream car... Wide body SRT HELLCAT....

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

Atlantic always delivers top notch service to all its customers. As a loyal customer for the last 10 yrs they always treat their customers with respect and overall satisfaction!

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

Excellent service. Really great quality work. Quick and easy service. I recommend Westbury Toyota as your place to go if you need a Toyota

great, easy process would recommend to another. I hope to enjoy the car for four years. Dan the salesman was very helpful and ensured that the process went smoothly

Derek and Steve excellent customer service at service department I would recommend very informative thank you

Great certified warranty. Great Salesman and Administrative Person. Total process easy and fast. Great price and trade-in. Would recommend Park City Always. Extensive Used Inventory.

Luis was a prepared, kind, and cordial associate who I had the pleasure of working with. After some honest negotiation and a little bit of elbow grease, he got me to my number. My Dodge Hornet has been great! He made buying this car a breeze and was very responsive over email as a pre-vetting process.

Bought my Bronco Raptor from Brewster Ford (and I live in Mass) and Michael Rose, the sales manager, made the whole experience a real delight! From straightforward, honest pricing, to answering all my questions promptly at any time of the day, keeping me updated, and accommodating all my add-on requests, I can't recommend Michael and this dealership enough. He's honest, friendly, and attentive - a real gentleman. I should also mention Brian in financing who got me a fantastic loan deal, Bonnie who processed the registration paperwork and delivered my car in Mass, and finally Robert (supervisor/manager) who was also extremely friendly and helpful and started the whole process on a great footing. I only wish they were closer to where I live so I could do all my maintenance, repair, etc. work with them.

Highly recommend Alvaro and the Tasca Jeep team. Have consistently gone back to them for my car leases each time. This time, like the previous ones, was a pleasant experience!

Sam is the nicest sales person In the world and he’s giving the best best service

Rich Agudo made the entire process seamless and pleasurable. He ensured I had the best deal and saw to every detail.

Thoroughly impressed! I had the pleasure of working with Kenny Blair. I've been shopping for a car for a couple of months now and he gave me the best service out of all the dealers that I went to. He was honest with me and I felt very secure and trusted him the entire time. He was very patient and let me look at multiple cars. I left leaving with a Nissan SR AWD and a deal that I never imagined! I would totally recommend Kenny to my family and friends. The sales manager Omar was very helpful as well. He was able to work with me to have the upholstery changed to full leather.

Overall great experience. I was interested in purchasing a preowned expedition. The sales staff were extremely accommodating patient and willing to go the extra mile to make sure the deal got done. And particular Andre was great to work with, and I would highly recommend them.

My car was serviced by a Mobile Technician. It was very convenient, because he came to my house, and did the service right there. It was a great experience. You could wtach what is

My 2016 Jeep Renegade, with 98k+ miles, was starting to need expensive repairs. So, I looked online for a pre-owned Jeep Wrangler that met my requirements and needs. I found such a vehicle on the Bill Volz CDJR website and made an appointment for a test drive. I was happy with the look, feel and specs of the vehicle and decided to purchase it. My sales consultant John Downey, did everything to ensure that the trade-in and sale went through without a hitch and without any sales pressure whatsoever. He explained all the details of the sale and answered all questions I had about the vehicle. The finance manager Elijah worked diligently to find me the best financing deal possible -- and it came with a great interest rate! When it came to signing the many documents, he went over each thoroughly and again, answered any questions I had clearly and quickly. I rate my overall experience at Bill Volz Westchester Auto as excellent. If you are looking for a new or used CDJR vehicle, I recommend you check out Bill Volz Westchester Auto on Crompond Road, Cortlandt Manor, NY

Amazing service team, tech kept vehicle clean and service Consultant kept me up to date on my needed services and repair, pricing is affordable and fair

Louis was excellent on follow up and information. He kept in touch throughout the entire process with a phone after purchase to make certain I was completely satisfied. Great experience