Used 2020 Ford Explorer for Sale in Norwalk, CT

This dealership has shown me a strong desire to make their customers happy and commitment to keep customer's cars in great condition. They have a fleet of free loaner cars if your car needs a repair that you can't wait for. They have fixed any of my problems excellently and at a more reasonable cost then any other shop. That's why I bought my last 2 cars here.

Our experience was positive in every way. Our salesman, Owen, worked patiently with us to insure that we received the best deal possible on the purchase of our new Ford Escape.

This is a review regarding Vincenzo Russo specifically, otherwise I just may have been in another Cadillac ATS lease. Visited and Purchased - March 2016 My wife and I were in the Stamford area for some errands and decided to cruise on by Stamford Ford to check out the Ford Edge's as I knew that it would be a good size for my wife + the Edge Sport with the 2.7l twin turbo would satisfy my requirements of being fun to drive. From the moment we walked in I knew Vincenzo was the right salesman for me. I really do not have much patience for salesman that do not know the entire product line and who do not love their job. Vincenzo put my wife at ease with offerings of coffee and just all around niceties that are often taken for granted in today's fast paced world. I explained to Vincenzo that I was mainly interested in the Edge Sport as I wanted the 2.7l engine, Vincenzo knew the car inside out and was even able to quote me some 0-60 mph times from the enthusiast magazines. Vincenzo showed us a few Edge Sports and we finally settled on a Tri-Coat White 2015 leftover that was fully loaded. Vincenzo explained to my wife all of the safety features and how it was top rated in crash tests which pretty much sealed the deal with my wife, I was just interested in the performance #'s. Anyway, at the end of the day Vincenzo really sealed the deal and we feel like we got a great deal, a win win for both. I will most definitely be purchasing/leasing my Lincoln MKS from Stamford Ford Lincoln once my current lease expires in 5 months. Vincenzo is a great representative of your Co. and we are very happy to have met him, He is one of the Good Guys. PS; We purchased/leased in mid March. I had a minor health issue right after that, otherwise this review would have been done in March. Thus the title, "Better Late Than Never"

My long time love of a car kicked the bucket 2 weeks ago so I began intense internet research for a new one when I googled "best dealerships in CT" and this one was high on the list (4.8/5). Everyone touched on the excellent customer service, high quality vehicles and quick and efficient processing. I worked with PJ who helped me pick a great 2014 Ford Fusion, walked me through all of the details both on and off paper and gave great suggestions. Beyond working with PJ, everyone @ Ford was kind, offered great customer service and was pleasant to work with.

This is my 4th or 5th car Subaru from this dealer. In every respect we have been pleased. The Sales and Credit team is very professional with the highest integrity.

The most amazing customer service I've ever had, I bought a 2016 Mustang in Pennsylvania and 3 days later the car was breaking down on me, so I called the Ford dealership next to where I live in Mahopac and they told me that I would have to wait more than a week until I even had an appointment, let alone the time it would've taken them to fix my car, so I hung up and called Brewster Ford. A very nice woman answered the phone and got me an appointment that day. I came in, dropped my car off and 20 minutes later I get a phone call and the man in service(I believe his name is Dino) told me he got the car fixed up and ready to go! I will never go to Mahopac again. I will always drive the extra 30 minutes to Brewster Ford, they're amazing!!! Thank you so much!

I have serviced my vehicle here before and was very pleased at the way the service advisers handled my request. I would definitely recommend this dealership to everyone.

The service department was excellent! Professional, courteous service and made us feel like family, since we are 1st timers! From making our appointment, dropping the vehicle off, up to the minute information about the parts and when it will be ready, cashier and pick up. Thank you so much!

Chris is a man of integrity, keeps his word, and has your back! He bends over backwards to meet all of your demands, and does not rest until you are 110% satisfied will all aspects of your sale. City World Ford has the highest selection of Ford Explorers in the Tri-State Area and is extremely competitive. After shopping around, Chris gave me an unbeatable deal, saving me an additional $2,000 off a comparable model as compared with other dealerships. That is a pretty substantial savings. Chris does not play the 'haggle game' with you. He gives you the absolute lowest price upfront.... It was a deal that I simply could not refuse. If you are in the market for a new Ford (especially a Ford Explorer), shop around and do your homework. Then stop into City World Ford, and ONLY SEE --> CHRIS! Mention this review submitted by Mike S. Today, I'm the proud owner of a 2018 Ford Explorer! Kudos to Chris and the friendly staff over at City World Ford!

Jamie's an incredible dealer. Extremely personable, humble, professional & knowledgeable. Took the time to explain everything. Very courteous & a pleasure to work with. THANK YOU!

I recently had a 2014 Benz c350 coupe amg package coupe, but my lease was done and I needed a new car with a new budget in mind since I was going to be paying the insane brooklyn apartment rent. I never leased an American Muscle Car but I decided to go with the 2017 Mustang. James was great to work with. I visited 2 other dealerships (Hempstead Ford and Tower Ford) - btw (Tower Ford's service was terrible) - it was almost closing time and they rushed me into signing a deposit HAHAHAHAH - i couldn't believe it. I went to Levittown Ford and met James after googling reviews and all the reviews were correct - HE WAS THE BEST. He didn't even act like a salesman, it felt like I was dealing with a family member working at the dealership. He helped me with what I wanted and got finalize a deal with the budget I needed to be at (monthly payments). GO TO JAMES. He is the man. Reminds me of the guy from the King of Queens Show (Kevin James). HA! But yes - best service and best employee at Levittown Ford. You the man JAMES!!!!!! Jaekwondo out. Jae W. Kim (leased 2017 Mustang Ecoboost Fastback) with packages and options - color magnetic with the blacked out roof and the interior LED customization lighting package and the performance package as well with the blacked out rims (i think they were 19 in rims). Thanks James for all your help and assistance.

The service is great. The used cars we looked at were dirty, though. In fairness, they explained that they detail the cars once they are sold, because people come and try and feel the cars. I think this approach is wrong because it hindered us from buying a couple of cars there. When you come see a car you expect it to smell nice and look clean. The cars we looked at smelled like the previous owners, or smelled like an artificial chemical scent (saw a strawberry smelling Christmas tree "air freshener" in one car -- smelled so bad). The seats on all the cars we looked at were stained. The floors muddy. If the cars were detailed I mightve bought one on the spot. Need a car asap. What's wrong with detailing the car twice? Some people like to save money -- well, expect to lose the sale then.

My sales guy was the best.HE was like someone I know for a long time.He made me feel at home with this sale NICE.---But , the day I picked up my truck one key was missing.So because frank was so nice he said Im sorry can you come back I will get you a new key,I said OK.When my truck was at 167 miles the eng. light was on.So I called serive said come back on Friday .I said OK.So while I was waiting for my truck I was looking around and saw a bug garud I would like to put on my truck ($104.37) so I payed for it and the saleman put it on the side.Now I came all the way back for a key that you guys didnt have which is 160 mile from my house.Serive man Rob comes out and tells me we cant fix you truck we dont have the part.oooowell.So I said to Rob ok then and you put the bug graud on for me well it going to cost you.I said what??He said well it man time.I said man time what about my time coming 160 miles to get a key that you should have had??HE said I have to call Frank. well he said he clled Frank but he didnt.Comes back and he said I cant do it.So I gave back the part and walked out nerver to come back.-----Then Frank called me and said Arnie you come back and we will put it on.I said thank you Frank I know this wasnt you.But its on already and cost $57.00 less then yours.At the time I didnt care what it was my salesman made me feel so good about the sale so be it.Thanks to Rob you great service man I saved $57.00 at a diffrent place good going Rob.Ill tell you now if it wasnt for Frank this would been the last time at Levittown for me.It was to bad I had a good sale with Frank I was happy with it all.Fernando also the best,ARNIE

Drove all the way from Maryland for the diesel 3 series. This is a rare vehicle to find with below average miles and auto Expo was the only one to have it with the options and color I wanted Max (sales) helped me to quickly get the sale done right before they were closing, including printing insurance cards from my company. I was glad about that and everyone was friendly, Cassidy was friendly and helped check that the vehicle was in stock and followed up to see if everything was OK. She can be hard to get a hold of though. Eric helped with the loan paperwork and was friendly and we talked about the future trends of oil prices and rare earth metals. Just make sure you arrive early because they close by 5 pm on Friday afternoon and you need to plan on about 1.5 hours for everything at least. They were good to work with to help me by fedexing a copy of the paperwork and an updated New York temporary transit permit, the bill of sale and a copy of the loan/finance paperwork. They we're even able to help me with a lower interest rate than I was originally quoted!! I'm thankful to get the deal done and not have to drive back from Maryland to New York so we are completing the paperwork remotely. This is something I knew needed to happen doing the purchase at closing time. I will give an update when it's all done. Ed from Maryland Purchesed stock #30695A on 10/19/2018

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Stamford Ford is as my title described above. They listen to you're desires then walk you thru the buying process giving you all the information you need. Helping you find a car you will love. All your questions are answered in such a way you feel you can put your trust in them,and you can! Their Service Department is very organized Scott Ferrers was usually our service consultant with our 2011 Explorer he was so very helpful and knowledgeable . Your car is taken in promptly and your comfortably waiting for your car in a very attractive waiting area with all the comforts of home. We highly recommend this dealership. Mr Franchella is accessible friendly and amazing.His employees; Clay Morsey helped me find our Explorer.He was patient and just awesome. Michael Mykytey was great too he stepped in while Clay was away.Andres Caden???was great as he closed our sale with suggestions we were able to take advantage of. Dan Sexton was great explaining technology in an easy way to understand.All these gentlemen with their knowledge and patience made for a great experience.Our 2011 Explorer was our introduction to this dealership. That???s why we bought our 2017 Explorer there yesterday Great place to do business!

Everyone @ BMW Bridgeport showed patience, knowledge and expertise. Having owned BMW's for over 15 years I will always by the brand only at BMW of Bridgeport. Vinny not only listened to my needs/wants, delivered exactly what I expected without pressuring me for more upgrades and did not hassle me to make a decision. He went out of his way to ensure I was comfortable with the purchase. When I picked up the vehicle someone (I'm embarassed to have forgotten his name) spent close to an hour reviewing the enhancements to the 2018 3 series. Ensuring I felt confident driving the vehicle home, taking time to to hooking up my blue tooth and loading my radio stations. There were quite a few differences between my current 3 Series and new one. He was very patient with my technical limitations and made all the changes seamless. Victoria from the Business Office was personable and made the transaction easy; ensuring that all the Financials were easily understood. My decision to start the sales process with BMW of Bridgeport came through my 10 year always positive relationship with my Service Specialist Bernard. I have been able to trust in his knowledge and judgements about the service of my previous vehicle for 10 years and I know nothing about cars or technology. Basically buying a vehicle at BMW of Bridgeport is seeing a "family" @ work. The process involved a lot of different people,they all showed trust in each others strengths to give me the "ultimate BMW experience". Thank you all!

I have probably purchased more than 15 vehicles in my lifetime. I have never worked with a car dealership more professional, thorough, and timely than Colonial Ford. Stephen Z. is unlike so many other car salesmen out there who bully you with sales pitches and follow up phone calls. Stephen is a genuinely kind and unassuming gentleman, who listened well and stuck with us to guide us to find the right Ford F150. There was no sales pitch, and we didn't feel pressured or rushed at any time. Stephen was patient and kind to our rambunctious and loud 3-year old, Owen, as we worked through the purchasing process. He made us feel relaxed and comfortable the entire time. My family had plans to go on vacation a few days after we purchased the truck. Stephen took care of everything to make sure that our "green gem" was Simonized, shiny, spotless, and ready to roll the day after we got back. He made sure a new bed liner (compliments of Colonial Ford) and the new tri-fold tonneau cover that we ordered were installed. Stephen even worked in cahoots with me while I was away, and he helped me to surprise my husband with an early anniversary present by adding a bed extender. He texted me with the information I needed from his personal phone after hours and sent me pictures of the truck to assure me that my surprise would go off without a hitch. We had a great experience at Colonial Ford. We walked in thinking about purchasing a new truck and walked out a few hours later having done so. Stephen Z. is excellent, so ask for him if your headed to Colonial Ford. Tell him Matt and Candice sent you!

I had just lost my first car after only 7 months of ownership and was in a huge bind. I needed a car to be able to get to my job every day relaiably. I found a deal at CF that I couldnt pass up. 2011 Focus SE with only 35k miles on it for under $10,000. My father and I worked with Mike on the deal and it was great. Mike & Jason(if i'm correct) made it so simple and easy. Given that you already understand how you're going to pay for the car, the entire process can be over in a matter of hours. Plus, I live in NY and i didnt have to go through any hoops. The CF team sent me my registration documents in the mail after 3 business days. I couldn't be happier with how things have worked out. After driving about 500 miles in the new car already, its running just as great. Feels almost brand new. I definitely recommend Colonial Ford & Mike Meyer has been working with my family for decades.