Used Ford Explorer for Sale in Aiea, HI

I'm a longtime customer since 1996 bought nine vehicles thru the years. Bought my tenth 2016 F-150 last week and am beyond satisfied with the customer service from the employees at this location. The care and concern expressed by sales consultant Zach Leander and Dominic Taylor and team was beyond expectation and truly made the purchasing process easy and enjoyable. Zacch was informative and very helpful. I didn't feel pressured to buy my car at all, which is a nice change from the typical pushy salesmen. The management Pat Ah You (honorable mention) and Joseph Manguba team manager were great as they didn't put me through a huge battle to get to the price I wanted. To be honest, it was probably the fastest deal I ever made on a car compared to other dealerships. They gave me good deal on my trade and made me an overall satisfied customer. Pat is very professional and truly cares. Anthony Guevara and Mark Merrithew in financing were splendid too. Anthony was very thorough and clear in explaining the paperwork. Mark listened and took action to my requests. Thank you again to Pat for taking care of your returning customers. I'm very pleased with our new beautiful F-150 Platinum 4x4 and how the overall process was stress free and pleasant. I thank everyone involved in this deal and I will be back again in the future to buy eleventh vehicle form your dealership. We don?t usually give out 5 stars on a review unless we are treated exceptionally well or the service that we receive is outstanding!

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

Got a really good deal thru the Cutter Ford / Mitsubishi staff in Aiea. Sean Rodrigues introduced me to Richard Pascua. Together, they made sure I was 100% satisfied with the awesome price & quality 2017 Ford Focus. Paperwork took less than an hour. BTW, this was my 5th car over the past 10 years I've bought from them. The remodeling is looks excellent with the same friendly staff ;)

Love the drive and comfort... 2015 explorer with 46,000 miles so far ..absolutely love it !!! Very dependable... no mechanical issues so far . Very smooth and quiet drive

Noell is the best Service Coordinator I have ever had with any car - and she will be the reason I return to Cutter Ford, eventually, for my THIRD Cutter Ford. I never have any doubt she is going to tell me the truth - good or bad ... and that your techs are the best anywhere. However, I plan to keep my beautiful Edge Sport a few years longer. Great car. I will be looking for a GOOD deal on tires in a few thousand miles (265/40/22) and there is a lot of competition out there (PX/Firestone/Toyo etc.). Make me a good deal! Jim Amos

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

redundant - Chris is an excellent service personnel and doing it for more than 10 years, he enjoys his work! Thank you!

Love the new color and all the new perks. The Explorer is so smooth on the road . It handles like a luxury car. What a SUV.

My experience with infinite was very smooth. Jerry was very professional in every way. I purchased my vehical on July 4 and I can honestly say I am completely satisfied. Thank you again Infiniti for the wonderful service.

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.

Taking my car in for service is always an easy experience. I usually wait for my car and I always feel like I'm a priority. Valeri always takes care of me and is a pleasure to work with. And Mark always takes the time to stop and chat and make sure everyone is taken care of. Awesome job

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

I brought my vehicle in for an oil change and was told it would take an hour and a half to two hours but they were done in just over an hour. Excellent service!

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

I recently purchased the White F-150 Lariat with 6in lift that was on the display ramp at the entrance gate. Absolutely love the truck! We noticed the tow hooks/loops at the front already has rust and has caused the chrome to bubble and peel. We are a little disappointed with that; especially for a new $80k truck. But we've already emailed Ben separately regarding Ford needing to replace these. Aside from that, our family and business have been buying vehicles from Dr. Ben since the late 60's when his hairdo was fluffier. I believe we are easily in the 40's as far as amount of cars or trucks bought for family or our relatives. This doesn't include the many additional trucks purchased for industrial use for the sugar company (under my later father) or for our family construction business (by me & my wife). Dearly called Tito Ben (Uncle Ben), we never feel the need to discuss price or negotiate ever. Most of the time we talk about the car then eachother's family, then about 45 seconds on the price offer and that's it. Its done. Mark Benson also came out to greet and congratulate us for once again purchasing a truck; also mentioning he'd like to put my wife in a future commercial with the truck that was sold. If he's serious (I think he was), we are willing to help. Just let us know when. Ben is a doctor of sales because he doesn't sell the product; rather he sells trustworthiness in himself. That's why we are loyal. I knew more about the truck features than Ben did which was so funny and, thanks to him, we know a new saying..."RTFM". We buy people, not products. For my family, Ben was "bought" many years ago, before I was born. His unwavering efficiency, honesty and trustworthiness is why he will always be Tito Ben in our family. Thank you Ben and Mark for another enjoyable experience. Now get my wife on that commercial and replace our tow loops please. Aloha, The Pascuals'

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

We came in anticipating a lengthy repair time not a normal service because of a thumping sound under the carriage of our Explore. We had Chad as our service rep and he was very professional from beginning to end. Just as an after thought I saw a sign that said "detail special" and I asked if I could have that included, not thinking that to add wait time in getting our vehicle back. I have to admit that this was the longest we've waited for our car at HFord, but after hearing from Chad what had to be done, we understood completely. Thank you Honolulu Ford and especially Chad for making our experience tolerable. After purchasing from Honolulu Ford (over the years) an 8 passenger van, 2 F150 pick-up trucks and now an Explorer, we are HFord customers for life.

In July 2016 I purchased my Ford EDGE from Celes Alcantara. My original contact was done using the online services and although there was confusion at the start when I arrived, Celes was called and took care of me from the beginning to end. I was very impressed with how he handled not only the sale of the car but all the paperwork and detail. Anyways, only recently the maintenance light finally illuminated. I called and receive the most aloha "spirited" receptionists. After a few schedule checks she managed to fit me schedule my car for servicing just after the 4th of July holiday. Chad Getz, from the moment I parked my car was very personable and professional. He gave me his utmost attention and eye contact (this is very rare nowadays) and provided me a full detail of my request. What I found to be very unique and exceeded my expectation was he called me for the status and any changes before any services was made. He provided a full detail of what was to be expected and even followed through to ensure I did not have any questions. Lastly, "Aunty" Edith Kahele. What an exceptional nice lady who was very friendly and full of the aloha spirit too!! This shows how well Honolulu Ford takes care of their customers and providing the most friendly and professional services. She was very patient to wait for me to leave my office and was still happy to see me and take back to get my car. Wow!! Good Job and thanks for making me part of your Ohana!

This car met all requirement has plenty room front and bag it ride grade has Sony sound system and 3UBS port doula moon roof leather seat and more.

Excellent service they treat like family. Friendly staff and all willing to help get into the car that you want. They will talk hand in hand with the loan department for you. You will be off in your car immediately.

This exployer is the nicest one that I have had by far. Very nice driving vehicle. Love the cooling and heated seats. Love heated steering wheel.

We were very happy with the car and the service. The whole process was quick and painless, I would highly recommend Choice.

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.

Do not bring your car anywhere else, trust me! When I purchased my truck I went for the cheaper price at the OTHER dealership so I assumed that their Service department would take care of my needs also. WRONG! long story short, Mike and Kawika at Cutter stepped up and made it all right. I will definitely be making my next purchase from Cutter Chevy because of Mike and his department.

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

I'm not usually one to write reviews. And I'm a decisive guy, so I was prepared to take a few days to find a new car. But Kai Bosgra's straight talk and professionalism helped me close a deal by mid afternoon the first day. And if you knew me, that's impressive. No small reason this happened- and get this, was Kai drove me to a Nissan dealership 5 miles away in the Jeep I was interested in- just to be able to compare a Murano side by side. Risky, bold move. Driving there, I mentally compared the difference between what I was driving and a BMW I really liked. The Jeep felt heavier and more responsive. But when we got to the Nissan dealership and I looked at the Murano and Jeep side by side and drove both - I knew the Grand Cherokee 75th edition - was it. It was solid (for safety) , turned on a dime (practical) and upscale (for a Finance Professional to drive.) They were ready to make a deal and we struck it. I'm lovin it. To my peers it's a premium SUV. I like what my friends call it - Bad a**. Talk to Kai. You can actually enjoy your day understanding what kind of car you want. And a solid management team behind him. All the plus boxes are checked on my experience with these guys. Highly recommended.

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

I had been in need of a newer vehicle for quite some time and went to Windward Honda to see one of the dealers that had been highly recommended to me by several of my friends, Mr. Bob Laudick. I am so glad that I did! The first thing that impressed me about Bob is that he LISTENED. He heard what I wanted and what my budget was and paired me with several options. Then came his KNOWLEDGE. Bob took the time to educate me about the specific differences from one model to another to help ME make my MY decision! The whole process was done on a highly professional level. I ended up purchased a 2015 Honda CRV with only (approx.) 20,000 miles and the price was spot on. It is for these reasons that I give Windward Honda and Bob Laudick (808) 223-6124 my highest rating! Sincerely, Mark Seery Kailua, HI 96734

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

I was born and raised in Territorial Kailua, before Hawaii became a state so I try and keep all my business and money in Kailua whenever I can. When my wife and I decided to go shopping for her 'retirement car' a Plug-in Electric Hybrid, we narrowed the choices down to four different makes and models all on the Windward side. I had done some research online and made contact with Wayne Fukumoto via email to setup a visit and test drive, email is a great tool! We visited Windward Ford first because of the four dealerships I sent feelers out to, Wayne responded almost immediately . . . good job! After visiting with Wayne, and getting an idea of what kind of offers he had for our trade in and financing, my wife and I went to visit the other three dealerships (yes, all in one morning). My wife had her heart set on one of your competitors cars and the demo drive was great (happy to provide the information about our other choice if your review allows). We went back to see the FORD one last time to make our final decision and true to his word, Wayne "earned our business." Wayne gave us the best price for our trade in, Don Minnis gave us a great deal on financing, so good in fact that our credit union couldn't touch it! Don provided us with extended warranty options and finalized our paperwork and we drove home in our new Ford Fusion, Energi Titanium that evening! Can't say enough for Wayne and his down to earth approach to car sales. Being a "senior citizen" I've bought a few cars in my lifetime and I have to say that working with Wayne was the most painless experience I've ever had. He even gave us a price for the Ford we were looking at to take shopping with which in the past (we bought our last car in 2013) would never happen, talk about no pressure sales! Because we had to be at a dinner gathering, we had to leave before we were able to get the orientation and setup of the new car but Wayne made it a point to meet with us the next morning (Sunday) at opening and do the orientation and setup my wife with all the tech things like Bluetooth connection for the cellphone, seat adjustment and memory, etc. When my wife and I left the dealership we felt confident that if we needed any assistance, Wayne and the Ford team will be there for us. I'm hoping that when I'm ready to look for my retirement car, I can find something at Windward Ford! PS I can't remember the persons name or his title (he was very friendly and personable) but I had to play a tennis match in Kailua and didn't have time to run out and grab lunch (we were doing the paper work for the car sales) so this very nice gentleman was cooking hot dogs and hamburgers for the workers, cooked some up for me and my wife . . . BONUS! Great Job, Great Aloha Spirit!

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

This is the 2nd time I've brought my Mustang in to Windward Ford's service center. The 1st time was when I moved to Oahu in January, where I just wanted them to give the car a "going over" inspection. This time, my car was overheating, the low tire pressure light was on, and I also wanted a multi-point inspection and to replace my passenger side airbag. Booth times, the guys were professional and courteous. They made me felt welcome the whole time, and did excellent work. I really appreciate knowing that I can go there any time for my car's needs and be in good hands. While I don't like paying full price for work purely out of societal noise, the quality and value I get makes it well worth every cent.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

John Kurtelawicz was my service advisor during my Ford F-150 100,00 mile service. John provided me with options to my service from good better to best plans. He advised me the benefits of all and I appreciated the options he provided for my choosing. We went for the best, I knew I would be spending a significant amount of money, but I have full confidence in the Windward Service Dept from years of satisfaction. There were some hiccups as expected and I was provided with a loaner during the duration of service. John called at the end of each day to give me a heads up to what was being done. I am satisfied with my service extent with John. (y)

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

We are happy new owners of a 2017 White Ford Expedition XLT. We have a 2003 White Ford Expedition and love it so much, that I knew the only way we could part with it is by getting another one. I was so happy that here at Windward Ford, they had exactly what I was looking for; a great vehicle, and great service. Al Davis provided us with excellent and professional service, and Don Minnis helped us cross our T's and dot our i's with finalizing the deal. We had a budget in mind and knew what we could afford. Everything fell into place and we are happy that we got a great deal! Mahalo to Al Davis, Don Minnis for all your help. P.S. - Mahalo Windward Ford!...and thank you for the Pizza and Popcorn!

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .