Brought my Sierra in for an oil change and tire rotation. I mentioned to Kyle, the service adviser, that was a knock in the front end when I turned the wheels fully to the right or left. Kyle checked the service bulletins and found a bulletin to tighten the control arm bolts. They had my truck serviced and the control arm bolts done in about an hour. I would recommend Chris Myers highly to anyone. Thank you for such great service! Roy Titus
Dylan was a pleasure to work with. We had no idea exactly what we wanted. He was very knowledgeable about the car we chose. He went above and beyond what I expected. I am recommending him to my family and friends. He was GREAT !!!!!!!!!!!!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
My car has so much damage that I thought the Insurance company was going to total it, so I inquired about a car on your lot. The salesman called me and I explained that we had not settled the case and he was very nice and asked if I would like to come and drive it and I told him I would but wanted to wait until I reached a settlement. He wasnt so pushy that he made me want to turn away. I was thankful for that.
Excellent services and outstanding experience! He is the best of the best! He has a car delivery to my house in FL. We are very impressed with the way take care customer. Definitely, we will recommend this dealership to friends and family, especially to salesman like Brandon Dana.
Went to Mobile to buy a car from another dealership to find out they sold it while I was enroute. Driving home to Mississippi we passed Mullinax and decided to see what they had in stock. Jake Summey was the salesman who approached us and I was instantly impressed with the way he handled the situation. We left that day with a Ford Fusion due to the professionalism of Jake and all of those who work there. A Ford had never entered my mind to buy until we spent time on your car lot. We will be back in a couple of months to purchase another vehicle from you guys. Thanks. Mike
What an amazing experience! Thank you to Jonathan, Paul and Frenchie. You all were nothing but gentlemen and very professional. This dealership is the epitome of what a dealership should be! I know you have two customers for life. Thanks for everything, I will be back!
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