Yesterday, I accompanied my mother on her trip to Mendota Ford to buy a car. She was hoping for a late model car with low miles -- possibly a former rental car. Jose Maldonado was our sales consultant, and he found exactly what we were looking for. She's over the moon with joy at her 2016 Ford Fiesta (Titanium), and is excitedly reading the manual to find out how she can link all her electronics together. :-) The finance officer -- Tony Milus -- was also delightful. The manager stopped by (Elias Preciado) and was fantastic. I accompany my mother on many excursions, from menial tasks to bigger purchases, like this one. She is retired from a state university and holds two masters degrees. She's an intelligent, articulate, clever person. But because she's almost 80 and wears a hearing aid for mild hearing loss, people often talk to her in child-like tones, or call her "dear" and "sweetie." THANK YOU, THANK YOU, THANK YOU for not doing that, Mendota Ford. Every one of you treated her with the same dignity and respect you would a 30-year-old businessman or a 50-year-old CEO. This is appreciated more than I can tell you. I'll be in to see you when my current lease is up. Your service was perfect. Thanks so much. . Blessings on your holiday season! Rev. Susan Presley Pastor, First Presbyterian Church, Mendota
2018 Ford Explorer XLT Review
newest car I have ever owned and I really like it
by Kathy from Erie
May 8, 2019
5
perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.
Still owing quite a bit more on my car than it was worth, I knew that finding a newer vehicle in my price range would be a challenge. I went to Mendota Ford after seeing a vehicle I was interested in on their website. After test driving it, falling in love, and filling out a credit application, we found out that the banks would only approve me with a much larger down payment than I wanted. I believe that anywhere else, this would have been the end of a sad story. But not here! Tony, Jeff, and Elias spent a few days searching far and wide for other options for me. They found me a much nicer car and gave me a fantastic deal on it. Throughout the whole process, they were incredibly friendly and helpful. It’s clear that truly caring for their customers is their biggest priority. I LOVE my 2015 Ford Fusion and the awesome team that made it happen! I’ll never car shop anywhere else!!
2018 Ford Explorer sport Review
Spacious and comfortable
by Nezam from Mission Viejo, CA
April 27, 2019
4
I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got.
I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.
Well worth a 3-hour drive to do business with these folks
by rmfortin from DealerRater.com
December 3, 2018
4.7 (506 reviews)
We live quite literally 3 blocks from a Ford dealer, but we made the 3-hour drive to Kunes Country Ford to work with Drew Rowley and the other staff who helped with our purchase. The process of buying our truck could not have gone smoother. I first negotiated a price over the phone (shout out to Kathleen Sciacero for working with us), and once we agreed on a price, we drove out the same day to take a look at the vehicle (a pre-owned F-350 Platinum). Drew greeted us at the door and within 10 minutes we were out for a test drive (on our own). He was very knowledgeable about the truck we were considering--and Ford trucks in general--and even though we arrived only an hour or so before they closed for the day, he spent as much time as we needed to answer our questions and generally make sure the truck was what we expected it to be (which it was). The paperwork processing and final prep of the truck also went very smoothly, and we were never pressured into up-sells like extended warranties or paint sealant. With the 12,000 mile warranty in-hand and a full tank of diesel, we were on our way home in about 90 minutes. If you live close to Sterling, this should be the only dealer you go to for your next vehicle. If you live far from Sterling like we do, but find something in their online inventory that meets your needs, don't hesitate to give Drew a call. You will find he is knowledgeable, personable, forthright and fair, just like we did. It will be worth the trip!
2018 Ford Explorer XLT Review
I love the style of this vehicle.
by Robert from Sunbury
April 19, 2019
5
I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.
This dealership is awesome! We actually have been using the service dept for almost a decade and have always been very impressed with the service. The Our 2006 Escape Hybrid hit a deer and was totaled.When we walked into Kunes we had less than 3 days to buy a new car before we were due to leave on Thanksgiving vacation to see our new 6 week old granddaughter.Jared met us at the door and so very smoothly got the buying process rolling. It did not take long for him to find the car we wanted and get us a test drive.Financing was quick and painless as we had a "yes, are are approved" answer in less than 30 mins. When we picked up the car Jeff explained the financing in clear terms as well as the optional insurance and warranty plans. There was NO high pressure to buy anything extra which we really appreciated. Our car was prepped with loving care too. When we picked up the car the next AM Jared explained all its functions especially Sync 3 until we understood them.On top of that the 1st oil change is free! We were able to leave on our vacation exactly when we had planned. This was the best car buying experience we have ever had and we had bought 20+ cars over our 43 years of marriage. A HUGE THANKS to everyone at Kunes!!!
2018 Ford Explorer Platinum Review
Most reliable car I have ever own
by jay from Monterey,CA
April 18, 2019
5
This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.
Bought tires and had routine maintenance done. Fair price and quality service.
2016 Ford Explorer XLT Review
Great everyday car
by Gavin C from Tampa FL
May 14, 2019
4
Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.
Ask for Jason Hince! He gave us the best buying experience we have ever had! I am truly grateful for the additional time and effort he spent with Cody and I. Also, I really appreciate that he is not a clock watcher, and stayed over 2 hours past closing time to answer all of our questions, sync my phone to the car, go over all the features offered on the touch monitor, and make sure that I know how to operate and control not only the vehicle but all of the neat extras the vehicle came equipped with! Also, thank you Tony Milus. They both made us feel very welcomed and comfortable throughout the entire experience. I felt like their best friend, not a pressured customer. We drove over an hour to check out their car lot, and it was well worth it!!!
2017 Ford Explorer sport Review
Love driving this car!
by S. Barbara T. from Keller, Tx.
May 14, 2019
5
Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!
An excellent time of purchasing an automobile! See Bob Baeza
by Ed2016 from DealerRater.com
December 3, 2018
4.7 (506 reviews)
Bob was very helpful to my situation and was very kind and patient for all of my questions. Jeff was very comfortable and pleasant to work with the finances with me. ???Gold Stars??? to both of these gentlemen. Signed: Ed Kerley 6/9/2018.
2018 Ford Explorer XLT Review
Great vechile
by CassandraJM from Joplin mo
March 30, 2019
4
Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .
I have already recommended you to a friend of mine. I have been to dozens of car dealerships and you are one of two that I didn't get the high pressure and the "No you want this auto, not that" at a higher price than I had in mind type scenario. You all worked with me and that was cool.
2017 Ford Explorer XLT Review
We have owned two other Exployers, loved them
by SR from Huntley, IL
April 5, 2019
5
This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.
We were in the market for a larger vehicle for our growing family and came to this dealer to look at a Chevy Tahoe we had found online @ Cars.com. We arrived at the dealership and they had the vehicle we had inquired about pulled up front, keys in it and ready to go. After looking at the vehicle in person, decided that wasn't the vehicle for us and asked if we could walk around the lot to see what else was available. With our 7 yr old and 15 mo old in tow, we set out through their huge inventory of new and used vehicles and happened upon a Certified Used truck. Since we weren't originally thinking of buying a 4-door truck, we had Josh get the keys, we started it up, looked it over and left the dealership to do our research. We returned almost a week later, kids in tow, and Josh was not working that day. Another salesman arranged for us to test drive the same truck we had looked at and arranged to have it put on a lift in the shop after shop hours, so my mechanic husband wouldn't have to get down on the ground in the pouring rain to inspect it. We ended up purchasing that day and they got us a better interest rate through GM Credit than my long time Credit Union could offer. They all worked as a team and ensured me that Josh would still get the credit for the sale, due to the circumstances that he was off. Thank you guys! Your patience with working with two young and bored children was amazing!
2015 Ford Explorer Limited Review
Most spacious and comfortable car I've had!
by Doctor B from Clovis, CA
April 12, 2019
5
This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.
I was very hesitant to go to the dealership alone combined with the anxiety of having less than perfect credit. I sat in my car in the parking lot for maybe 10 minutes contemplating leaving. Chris came out and he was extremely understanding of my anxiety and made the situation way less stressful. He was extremely kind and went well out of his way to accommodate me. Not only did he find me the exact car I was looking for, he and the staff at Kunes got me in it for a reasonable payment despite having less than perfect credit. Not only do I now have a reliable, practical vehicle now for me and my family-I feel like I even made a friend! Hats off to Chris, the finance team and the management team at Kunes! You guys are top notch and I don't think I'll ever buy a car from anybody else. :)
2017 Ford Explorer sport Review
Stylish and great performance. Very pleased
by Ford_Guy40 from Milwaukee,WI
March 30, 2019
5
This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.
Worked hard to get my payment where I needed it to be.
by 67marpar from DealerRater.com
December 3, 2018
4.7 (506 reviews)
I really wanted an AWD vehicle after a miserable, scary last winter in a FWD. I was upside down on my payments, but HAD to keep them in the same price range. My guy reached out to his golf buddy Mike Batten and Mike took it from there. He, Chris Lansford and Jeff in Financial worked a minor miracle with some financial wizardry thrown in and helped put me in a beautiful 2009 Chevy Traverse with the AWD I needed and too many other bells and whistles to list. I am grateful to this awesome team for putting me in a gorgeous, safe, winter-worthy ride AND keeping my payments in my comfort zone. I know I was inflexible on that point, but they were friendly, easy to deal with, low pressure and seemed to understand how important that was to me. First time customer of Kunes, but will be back! -Marcie Parker
2018 Ford Explorer XLT Review
love my 2018 explorer
by Karen from Largo FL,
March 26, 2019
5
love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need
I needed a different car for longer than I care to admit. My brother referred me to Kunes although I had spent alot of time looking online and thinking I had a much better chance at a larger dealer in the area. To my suprise the process was super easy! My salesperson, Jack Hibbard was patient, courteous and very helpful, as well as the rest of the staff. I am a proud owner of a 2015 Ford Fiesta! Would I reccommend Kunes of Sterling? In a heartbeat! Thank you and Thank you!!
this car skips at 55-60, hesitates with accelerati
by Sjackson.. taxi from Gable, S.C.
March 20, 2019
3
engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..
Very good experience. It's a used car dealership, so obviously you need to be prepared for everything that comes with buying a used car. But as far so doing so goes, it was pleasant. No pressure, honest, accommodating, and willing to negotiate. No underhanded tricks, reasonable starting prices, and a decent selection of vehicles. If you're looking to buy a car, this is a good place to check out. It's a small town dealership that's been around for a good while, and I haven't heard or experienced anything bad about them.
2015 Ford Explorer Limited Review
Nice, but Ford needs to fix their SYNC problem
by NadineMN from MN
April 5, 2019
4
Only had it for 2 weeks now. Nice, but the Ford SYNC has a major issue, no bluetooth and costly to fix. Rides nice, nice interior.
Tony, What can I say,, Excellent customer service! Did everything he said he would do. Buying a car, over the phone and internet, Due to Harvey, He was very detailed. Great buying experience, All the way down to having a driver come pick us up, an hour and 45 min away at 7 in the morning, Thank you!
2018 Ford Explorer XLT Review
Great ride - Had computer failure - 10 day old
by Lieutendanbr from Dallas, TX
March 3, 2019
5
Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!
What a great salesman!!! Very informative, friendly, helpful, and worked with me to get the best deal possible. Others helped with the transaction, but Adam Chapman was the deciding factor in my decision to purchase this vehicle. Thanks, Adam!
2007 Ford Explorer XLT Review
This has been the nicest car I have owned.
by Alex Ohlson from Fox Island, WA
March 26, 2019
5
This car meets all my needs. It allows me to carry groceries, friends and camping gear. All I need I a car. Will be buying from Cars.com again .
A GREAT VARIETY OF QUALITY VEHICLES MADE IT EASY TO FIND EXACTLY WHAT I WAS LOOKING FOR. AND BEING TREATED EXCEPTIONALLY FAIR ON MY TRADE MADE THE DECISION TO BUY HERE A WINNING PROPOSITION. WE WERE TREATED WITH GREAT RESPECT AND ARE VERY HAPPY WITH THE WHOLE TRANSACTION. ASK YOURSELF...WHEN WAS THE LAST TIME YOU HAD A GOOD EXPERIENCE AT A CAR LOT? IT WAS OUR EXPERIENCE THAT MAJESKI MOTORS IN DIXON WILL BE YOUR NEW PLACE TO BUY YOUR NEXT CAR. IT'S STILL FREE TO LOOK...
2015 Ford Explorer XLT Review
We love our Explorer
by RL Smith from Tampa, FL
March 25, 2019
4
So far, our Explorer is paying for itself. We get great gas mileage and a smooth ride. The technology is taking us oldtimers some time to learn but so far is great. We would buy another if we needed one.
My parents came in looking for a new vehicle for my dad who needed something newer but within his price range with low miles and Nick at the dixon location was able to do just that for them as well as provide excellent service. Thanks guys for helping them out!
2017 Ford Explorer XLT Review
Great vehicle
by TJ from Central, VA
March 18, 2019
5
I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.
I have been a Ford customer for a long time. Chris Lansford has now sold me 3 cars over quite a few years. I have had good dealings with Chris and the management as well as service through the years. I am the proud owner of this 2018 Fiesta! I love it!
2015 Ford Explorer XLT Review
Great experience.
by Amish from Paton Iowa
March 5, 2019
5
Has lots of leg room. Drives wonderfully. Started at 50 degrees below zero. Very comfortable seats all through the vehicle. Quite interior from outside noise.
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