I have always been wary of salesperson, often with good reason, but you have helped to redefine the stereotype.
Thank you so much for answering all of my questions. Rob! You can be sure that if I have any friends looking to purchase New, Use, or Certified car. I will send them to Bob King, and tell them to ask for Rob Baker.
Shopped for and ultimately purchased a Toyota Sienna XLE from Bruce Cavanaugh Automart. From time we walked onto the lot we were treated in a friendly and helpful manner. Vehicle we identified from their web listing was exactly as described and in extremely clean condition. UItimately met and closed sale with Bruce Cavanaugh who was very personable and helpful in negotiating the final sale price and terms. Our experience with the sales and finance/closing staff was uniformly excellent. Best used car buying experience in my 50+ years of purchasing and leasing personal vehicles.
We have purchased two cars for my grandson from them - the second after someone broadsided/totalled the first one. We went right back, and my grandson drove off in his second car. Everyone we have worked with - and I don't know all their names - have been friendly, knowledgeable, and cared about what would best meet my grandson's needs/interests. Truly great folks!
I think Auto Wholesale is a smart business model for selling cars. First of all , the owner finds top notch cars and prices them reasonably. There is no sales pressure at all. As a matter of fact , I got to the showroom late in the day and wasn???t intending on buying. After I test drone the car I decided I did want it, but didn???t have my checkbook. The salesman let me take the car home and I returned to pay him the next day. Talk about hassle free service. And I purchased an extended warranty for 2/3 less than what a big dealership in town was going to sell me. I???m very pleased with Auto Wholesale and will be recommending it to anyone I know who needs to purchase a car. Cannot comment on quality of work as have not had to have any work done on my new vehicle.
I bought a 2006 Mercedes that had some problem a few days after the purchase . The warranty company did not want to cover the problems. Baucom stepped up and called the warranty company. After a couple of days the warranty company called to let me know that they would cover the problems. Thanks!!!
I contacted this dealer about a car that I was looking and the contact person did everything I requested! I asked for the build invoice and he promptly emailed it to me! I also felt no pressure from the sales person! Thanks for the info and pictures!
Normally when going to a dealership you get "attacked by salesmen" but here it felt more like they were welcoming you into their home. LEE did such an amazing job getting not only me, but my mother into a new car, he knew my budget right off the start and he told me he could do it. I only have nice things to say about Lee and all the other gentlemen who helped me. Normally the waiting process for paperwork and the bank is slow and dreadful but they sure knew how to keep me and my family smiling and having a good time. Thanks guys!
excellent customer skills & great job appreciated.
by charley @k.b. from kure beach nc
November 21, 2017
Abig hoorah to Donna and Clay =jobs well done +the over site appearance =great improvement.
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