At Bobby Jorgensen's Kistler Ford all the employees are very customer friendly and courteous.
My sales rep. Kraig Stearns was outstanding and very kind and helpful. Would highly recommend him
I would recommend this dealership to anyone.
I would definitely recommend Mark Chevrolet to my friends, family or anyone looking for a dependable dealership. Trish Hampton made my first time working with a dealership a great experience which is why I returned! I absolutely trust her and will continue to be a returning customer!
I took my Ford Escape to the service department for an oil change. The only problem was the chaos in the parking lot. There is a lot of remodeling and confusion. I had to wait in my vehicle for thirty minutes or so.
I have received three e-mails, a phone call and a letter thanking me for using your service. Why are you sending so many e-mails and other correspondence to thank me for using the Ford service? It is annoying.
I just picked my Ford Flex up from Southgate Ford today. I had not dealt with them previously. I called a closer dealership first and they informed me it would be about a week before they could even look at it. My rear door wouldn't close so I couldn't really wait a week. Southgate Ford had me bring it in the next day although they were extremely busy. They had to send for a part and it was still done yesterday evening which was the next day. Brent was the individual who worked on my car and he was very helpful and pleasant in letting me know the timeline. We are looking for a new vehicle and will look at Southgate Ford first due to our positve experience with their service department.
Southgate Ford's Service Department is exceptionally friendly and prompt on dealing with customers. Jamie Thompson their Service Advisor is very professional, courteous, and goes that extra mile to please her customers. We have had our vehicles serviced there for the last 15 years. I would highly recommend Southgate Ford to deal with your vehicle problems.
RR tire was losing air, upon inspection I found what appeared to be a foreign object in tire, I purchased the wheel and tire warranty at time I purchased car, so I took it back for repair. Staff acted in a professional manner and car was done in timely manner, less than 1 hour. Service personnel took the screw which caused flat out taped it to paper on dash and showed it to me so I would know what caused it.
I recently moved to Michigan and have been getting my car serviced at Southgate. The people working there are always super friendly and helpful. Even with the construction going on they were able to change my oil quickly with no issues!
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