Super great experience. Luby went above and beyond everything I had expected!! They treated me like family!!! If you are looking for a new car and don’t know where to go, go to Sheppard they are truly the best in town.
Court, Lacey, Trevor (Smith ?) and Kim were very helpful and nice. A special thank you goes out to Court as we asked him a zillion questions and he went above and beyond the normal call of duty to help (put up) with us (and among other things) crunch numbers for different scenarios and "what - ifs". Car buying isn't on my "fun" list but they made it so much less stressful. Thank you all for all your help and for making good.
I recently purchased a Toyota Prius Prime. Because I couldn?t locate what I wanted here in the Midwest, I ended up searching for one on the west coast, via the internet. I finally ended up at Kendall Motors in Eugene, OR ? the California market was just too strange. Because of the holidays, end of the year deadlines, distances involved and preplanned trips, the process could have been daunting. But the individuals at Kendall Motors, which felt like a home-town dealership, were exceptionally good. Mark Jabs, in sales, was very professional and dedicated to the success of the process and I Never felt pressured. He more than earned his pay on this one! I can?t sing his praises enough. I might have given up but for the help from both Mark and Ann in the ?paperwork? division. I thank them very much ? I ended up with exactly what I wanted. And at a good price.
Elizabeth Yoo was courteous, professional, honest, answered all of our questions, and made our experience at Kendall smooth and stress free. My wife and I would not hesitate to recommend Kendall to our acquaintances.
This is our second time buying a new vehicle from this dealership. We drove 2 hours. Our local dealership give us the run around. They gave us a great price on our trade and new vehicles. Eric at Toyota is who you want to ask for when you call. We asked for a purchase agreement before we drove up. What a great experience. Definitely worth the drive.
Thank you Kendall Toyota.
Fastest and easiest car deal i have ever done! Dealt over the phone and when i drove 3 hours to get there, everything was exactly how it was supposed to be. Skylar is a man of his word, even came in on his day off to make sure it all ran smooth.
we bought a car there and had to return it when we found out how much the insurance was, so I called and said that we were going to bring it back, so we meet and we sign a (1) piece of paper done deal..GASTON is an amazing salesman 0 pressure, happy, smileing person, we have bought 2 prioir cars. Not to say others there are;nt the same way. I HIGHLY RECOMEND THIS DEALERSHIP AND SALESMAN!!!!!!!!!!!!! WE WILL DEFINATELY BE BACK.............. thank u GASTON and thank you KENDALL CHEVY
My wife and recently purchased a new truck from Kendall Ford of Eugene. This was by far the best buying experience we have ever had. They were very helpful and friendly to work with, I will be recommending them to anyone I know in the market for a new car or truck.
Earlier, I sent in a review regarding a not-so-good experience we had with Kendall Ford Service. Within a day, I was contacted by Kevin Hyde the Customer Service Manager. He was very kind and very professional. He apologized for our bad experience. To make a long story short, Kevin and Kendall Ford went out of their way to turn a negative experience into a very positive experience. They not only fixed the issues we had, they went to bat for us with an extended warranty issue and got a mechanical problem covered that had been denied by the extended warranty company. They actually found another issue with the car that hadn't been detected by us earlier and fixed that at no charge to us. They even went so far as to reimburse us in fuel for the two extra trips we had to make into town to drop the car off. Kendall Ford has re-established my faith in them as a dealership who really does care about serving their customers. Thank you Kendall Ford and Kevin Hyde.
Tom and Leanne Eichhorn
Tim George, the sales representative was amazing. This was the best buying experience I have had. Tim listened well and delivered great service. The process was completed on the telephone and in the dealership. Our total time to complete it all including the thorough review of this car's systems was a short three hours. Very impressive!
First time buying a new car was an enjoyable activity. I feel like I got a tremendous deal, was treated with kindness, professionalism, and joy. Everyone there seemed like they enjoyed being there. I got a beautiful car, Kendall got a satisfied customer.
We had a great experience. All of the staff that we encountered (sales, finance, services & parts) were professional, friendly, and service oriented. They were happy to answer all my questions about buying, driving, and maintaining an electric car. I was so relaxed, I suppose I forgot to do the normal due diligence for buying a used car. But in retrospect, I don???t mind at all. We got a wonderful certified preowned vehicle with a great warranty.
We had a bit of a rocky start with service at Lithia. We showed up to view and drive a Jeep and talked to 3 sales people before we connected with Dakota. Dakota has a very calm and patient demeanor and matched our personalities perfectly. He quickly helped us identify where the Jeep was and ultimately helped set up a time to test drive. Dakota always promptly responded to our texts/calls and made himself available when we needed him. He was knowledgeable about the vehicles and was extremely professional and patient through the purchase process. I wish I had an option to rate Dakota specifically through this portal, but I would highly recommend you request Dakota if/when you're interested in any vehicles at this dealership. I will be calling Dakota for my next vehicle purchase as well.
Ron was our salesperson. He was amazing and went above and beyond to make sure we were happy with our purchase. He kept in contact without being annoying. I highly recommend to seek him out when you're shopping.
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