Court, Lacey, Trevor (Smith ?) and Kim were very helpful and nice. A special thank you goes out to Court as we asked him a zillion questions and he went above and beyond the normal call of duty to help (put up) with us (and among other things) crunch numbers for different scenarios and "what - ifs". Car buying isn't on my "fun" list but they made it so much less stressful. Thank you all for all your help and for making good.
We walked in just wanting to go over the process so that we knew if we could work towards getting a new car. We had a car that we were upside down in and Crespino listened to what we wanted, what we hated and what we liked and found us a brand new car that would absorb the negative equity and be the perfect fit. We got a car that day. Lexus is helpful and a breath of fresh air from other dealerships that are pushy and just want your money.
Fastest and easiest car deal i have ever done! Dealt over the phone and when i drove 3 hours to get there, everything was exactly how it was supposed to be. Skylar is a man of his word, even came in on his day off to make sure it all ran smooth.
My wife and recently purchased a new truck from Kendall Ford of Eugene. This was by far the best buying experience we have ever had. They were very helpful and friendly to work with, I will be recommending them to anyone I know in the market for a new car or truck.
we bought a car there and had to return it when we found out how much the insurance was, so I called and said that we were going to bring it back, so we meet and we sign a (1) piece of paper done deal..GASTON is an amazing salesman 0 pressure, happy, smileing person, we have bought 2 prioir cars. Not to say others there are;nt the same way. I HIGHLY RECOMEND THIS DEALERSHIP AND SALESMAN!!!!!!!!!!!!! WE WILL DEFINATELY BE BACK.............. thank u GASTON and thank you KENDALL CHEVY
Earlier, I sent in a review regarding a not-so-good experience we had with Kendall Ford Service. Within a day, I was contacted by Kevin Hyde the Customer Service Manager. He was very kind and very professional. He apologized for our bad experience. To make a long story short, Kevin and Kendall Ford went out of their way to turn a negative experience into a very positive experience. They not only fixed the issues we had, they went to bat for us with an extended warranty issue and got a mechanical problem covered that had been denied by the extended warranty company. They actually found another issue with the car that hadn't been detected by us earlier and fixed that at no charge to us. They even went so far as to reimburse us in fuel for the two extra trips we had to make into town to drop the car off. Kendall Ford has re-established my faith in them as a dealership who really does care about serving their customers. Thank you Kendall Ford and Kevin Hyde.
Tom and Leanne Eichhorn
Want a pleasant buying experience? Ask for Jeremy Ralston at Cottage Grove Dodge. We were treated with respect and honesty. We never felt like we were being "talked into" anything.
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