I love these people! We asked if they had a used car for my 16 year old son who's birthday was December 27th, They had the perfect car for him at the perfect price, AND they came in on their day off on a holiday weekend to make certain that we had a great birthday gift for him! I bought a new 2013 Escape from them in July of 2013, I have been completely happy with all of their services. I take all 4 Fords there to get them serviced regularly. Thanks Fraher Ford Joe Sadler Lexington Illinois
I am a single female and need a dealership that I can trust and depend on to help me. Fraher Ford and their staff is friendly, honest and reliable. I went in to get my oil changed on a Saturday morning and they had me in and out of there in a remarkably fast time. I also had issues with my vehicle this past winter and they went above and beyond to help resolve these technical issues. I would highly recommend Fraher Ford to anyone.
Same day next day service is the choice of words I would use to describe my experience with Fraher Ford. With my multiple experiences I have had between multiple run down vehicles, Fraher's have never turned down a challenge and have fulfilled every request I have ever had. They have picked up and delivered my vehicles from school, my home, and my work place and have had it back to me by the time I have need it back. I truly appreciate how the entire staff knows me by name when I come to the dealership. They are definitely one of a kind and no one else in the auto sales and service industry could ever compare. Fraher Ford of Pontiac, Illinois receives my highest recommendation.
Joe Andres is a top notch salesman. I contacted him and told him the make/model van we wanted to see and that we would not have much time as we were traveling to visit family the day before Thanksgiving.
Joe had five mini vans pulled up the the front of the building with the exact options and miles we requested ready to go. He had our car appraised while we test drove the vans and presented us simple numbers all within 45 minutes of arriving. I have bought many new and used cars and his professionalism and timeliness was greatly appreciated. We came back a couple days later and bought a used 2018 van and Joe had all the paperwork ready to go which allowed us to be in and out of the dealership within an hour. I highly suggest working with Joe for your next vehicle purchase !
This is the 2nd vehicle I've purchased through Kyle. He listens and gives his input without pushing. He is a trustworthy man. Jeff in Finance treated me very well each time. I will not shop these folks because it is not necessary. You buy from people, and I buy from these folks. Need I say more?
I was able to make a great deal on a newer Buick Lacrosse in less than an hour at Heller Motors! Their used car was well priced and they gave me good trade in value on my 2015 Buick Lacrosse. It was a great experience!
I WALKED IN WITH MY HELMET AND FLAK JACKET ON, EXPECTING THE USUAL DECEIT AND TRICKERY THAT UNFORTUNATELY ACCOMPANYS CAR BUYING.. WELL, AFTER A FEW HOURS WITH BRENDA LAWLESS, I REALIZED THIS DAY WOULD BE DIFFERENT. HER PROFESSIONALISM, HONESTY, AND DOWN TO EARTH INTERACTION WAS A PLEASURE. NO GAMES, NO MAGIC ACTS. STRAIGHT UP NUMBERS, AND AN HONEST EFFORT ON HER PART TO ASSIST ME IN OBTAINING FORDS VETERANS DISCOUNT. SHE WORKED PRETTY MUCH AROUND THE CLOCK ON HER OWN TIME TO HELP SOMEONE SHE NEVER MET BEFORE. THE RESULT ? A BRAND NEW FORD F-150, AND A BRAND NEW FRIEND ! PAINLESS AND A LOT OF PRETTY GOOD LAUGHS..........SEMPER FIDELIS, JERRY FARRELL P.S. MIKE WOODS CAME IN THE NINTH INNING TO SEAL THE DEAL WITH HIS USUAL COURTESY !!
A friend and I showed up to look at a used 09 Camry on the lot about 5 minutes before close, and Tim was as happy to see us then as he would have been 5 minutes after open.
I'll absolutely recommend Mounce to anyone I know shopping for a car. Tim went above and beyond what I could have even imagined a salesman doing.
Thanks so much for the quickest and easiest car buying experience I could have had. Tim's the best.
Tim helped me and my boyfriend get a new car for us. We looked online and found a truck we liked and Tim worked his hardest to be able to work with us on the truck. We weren't able to do that one but Tim did everything he could to find a truck that was doable. He found us one and we love it. Thank you Tim for your hard work. We will keep comimg to you when we need a car. Thank you again!
Tim made the buying process hastle free and easy. We had already known what what we wanted from the online inventory. We showed up without warning, told him our name, and he already knew what we wanted which says to me he's attentive and cares. He grabbed us the keys right away and we drove the car, fell in love and because he doesnt give up we drove away. Honestly if it wasnt for Tim we wouldnt be driving our dream car right now. Thanks buddy!!! Like some other reviews say, he attentive, personable and knowledgeable.
Heller Ford has the best prices hands down on used vehicles. Sales staff was courteous and friendly. The finance person Jake was not pushy and very helpful. Best car buying experience my wife and I have ever had. Will be going back in a couple years to update her vehicle. Will not even look anywhere else. Thank you Heller Ford!
Heller Ford did a fantastic job of getting me my new Ford F-150. The sales staff was courteous and did not pressure me. The price was right and haggling was almost nonexistent. I will definitely buy from Heller again.
Cory Bellot is great and easy to work with. Listened to what I wanted in a truck..show me some choices and completely explained differences and pros/cons of the differences. Made it EASY to buy!
Jason in finance department is fast with documents and fun to work with as well. 3rd vehicle I have bought and there will be many from Heller!
James Rule was amazing it was like he knew what I needed before I did. I am not an easy person to please but this guy made the buying process so easy and relaxing it was more like setting down with somebody I have know my whole life. If I didn't leave with a brand new car I wouldn't of even known I was car shopping.
Chris Todd was very professional, knowledgeable and listened to our needs. We ended up with 2018 Mirage GT with a few miles and my daughter loves it. I would highly recommend working with Chris and Mitsubishi O'Brien.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.