The woman I left my Honda Fit with in the Service Bay was extremely helpful. She let me borrow a vehicle to do errands while waiting for the passenger side air bag to be replaced and for them to conduct a complete diagnostic of the air conditioning unit to determine why it wasn't working all summer. Although she tried calling me to let me know the cost of fixing the air conditioning unit, which consisted of (replacing the Freon, would be the same as the cost of the diagnostic and couldn't get in touch with me, she made a wise choice in determining that I would choose to replace the Freon this time rather than having to return and end up being charged double. She deserves this praise and probably a raise.
always bought fords and is why i stay with them
by gary from west st. paul, mn,
January 14, 2019
has more leg room then my old 2006, perfect. stayed with the reliable v8. the interior is very comfortable and is very fun to drive
My first vehicle I went through GM. Amber set me up with great information then set me up with an appointment to meet with a sales rep. Austin was the sales rep who found me the best vehicle for me! Great experience
This truck had all the things I thought I would ha
by Fish from West Lafayette IN
January 11, 2019
This truck came equipped with everything I thought I would have to add after purchase. Very comfortable for me at 6ft 4in and my wife at 5ft 1in.
We contacted Rhinelander Auto through the internet based on a listing we saw for a used van. Paul contacted us and invited us to visit. We traveled over 100 miles through a snowstorm to look at a used vehicle. We were treated with great respect and our requests were met without hesitation. The experience was most positive and we have been very satisfied with our purchase.
The Platinum Edition F150
by WayneInParker from Parker, CO
December 29, 2018
Well stitched leather leather and wood trim accents, electronics everywhere. Take a high end sedan and make it into a truck. You can’t go wrong with the Platinum edition.
Like the features, gets decent gas mileage for a four wheel drive. It’s very quiet and rides good, has plenty of power with the 5.0 V8 but the new 10 speed transmission is junk, it doesn’t know what gear it wants to be in !!!!
Most comfortable truck I've owned. Interior is great, very spacious and comfortable. SYNC with android auto works great. The 2.7 EcoBoost gives me the power to tow and haul as needed but the efficiency for my 88 mile commute. Love this truck. My 3rd F series truck - havent been let down yet!
Quick response- emails back are personally written
by Michelle from Sault, MI
August 1, 2017
Dealership was quick to email back regarding internet questions. I liked the personalized responses.
Most dependable and useful vehicle I’ve owned.
by Fdcbugle from Woodbridge,va
January 11, 2019
Lots of room for anything. Interiors are comfortable and clean. The v8 has ton of power and it sounds like a dream. Not bad on gas considering it’s a big truck. Can tow just about anything, and comfy enough to put my two toddlers in it every day.
Great job!! Excellent experience. Rod Montezon is the best salesman and gave us 110% customer service!
Best towing vehicle I've owned.
by RGO from Richland, WA
January 9, 2019
Truck is a Max Tow, ecoboost, that has exceptional pulling power. It's anti-sway capability is impressive. if the trailer gets caught it a side wind etc the anti-sway will cut the trucks throttle and engage the trailer brakes, which puts the trailer right back behind you.
The only issue that has come up is the inter-cooler for the engine oil is located in a position such that it is easy to overheat the turbos which does cause them to fail. Later models seemed to have corrected this problem.
I had a very positive experience in buying my truck from Lenz's, great pricing, professional staff, and friendly people. I also had Lenz install some accessories on my truck and found the Service Department to be great. Nick Durkee has been totally outstanding. We also had them do a complete brake job on my wife's Jeep. Their pricing was very competitive with other estimates we received, they treated my wife with complete respect, and gave her the use of a loaner vehicle while hers was being worked on. I have already, and will continue to recommend their dealership and service department to anyone.
Best Interior Design
by Jill from San Diego, CA
January 12, 2019
This truck is perfect. On the outside, it’s sleek and good looking, and it drives great, with better brakes and acceleration than my last car which was a minivan. The inside of this truck is everything I want, it has nice features like a touch screen that’s easy to navigate, but also an array of buttons so you aren’t stuck relying on a less responsive screen. The seats are large and comfortable and the interior is enormous.
They were able to get me in when I wanted and they were courteous.
Best off Road Pickup Truck
by Ken Khan from Woodbridge VA
December 23, 2018
Very Nice with Gas Mileage with V6 Engine. Eco-Boast . Nice Bed-liner.
Good off Road Truck . If I have choice . I will by one more but Brand New
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