Mike was very friendly and extremely knowledgeable. We were looking for a F-150 supercab and they are not in high supply. He found the vehicle we were looking for and spent a lot of time with me. He was not overly aggressive, which I appreciated. The dealership had a very friendly feel to it, unlike the other Ford dealerships I visited. Huge inventory to choose from.
I was driving through the area and my company Ford F150 blew an oil cooler line and was towed to the Taylor Ford dealership. I was met by A Service Advisor Named Travis Singleton and he really surprised me in that he was very helpful and done everything he could do to not only get me back on the road the next day but also helped me to get to a hotel since there were no available cars to rent anywhere with in an hours drive. I'd like to commend him for going over and above, as this doesn't happen much these days. I'd also like for the Taylor dealership and FORD to know this and that they have a great customer facing employee and all around great guy in him. To Travis, Thanks again for helping me through a inconvenient time, with a smile. I'd highly recommend this dealership and Travis to everyone, even if your from out of state like I am. Five Stars !!!
I wasn’t really “shopping” for a used vehicle, this one kinda fell into my lap. It was good timing cause the wife has always preferred the SPORT model. My sales rep was Mark Williams. He offered for me to take the car home for the weekend to show her and just take our time to decide. Upon returning the vehicle, there was no haggling over the price or my two trade-ins. He exceeded our expectations. If anyone asks for a sales referral, Mark is the man!! Thank you for an easy, friendly and professional transaction. We will definitely be back when it’s time to buy again and always telling others.
Drove 6 hours to purchase a vehicle. Worked out all numbers on my trade and the car I was purchasing before I ever got there. All question where answered fast. When I arrived car was right up front and ready to go. Owner is the most personable person I have met. Will be back for next vehicle!
Ding Ding give Kings a Ring! I would like to show my appreciation to Grayson . I would like to say thank you for putting in countless hours in trying to get me approved for a vehicle I wanted. Didn’t get approved for the loan but, I still would like to say thank you to Grayson really appreciate your customer service. Thank You,Eric “ I WILL BE BACK”
What a great experience.... Jim was no pressure and had us out within 20 min.
Family business (which we love to support)
Honest no hassle business practices.
Definitely a place to buy from!!!
Thanks for the smooth transaction
I'm hard to impress when it comes to dealerships, but Taylor Ford did just that. I found a certified pre-owned that was almost exactly what I was looking for, and the purchasing process was oh so pleasant as they skip all the back and forth haggling. Their price couldn't be beat in a 200-mile radius. I had to have one issue serviced right away, and the service department could not have been more thorough and courteous. Before now I'd been a GMC person, but the 2016 Ford Explorer has really impressed me on many many levels. Couldn't be more satisfied, with the Explorer and Taylor Ford.
I live out of state and recently drove to NC to see family. My car at the time essentially blew up and I was completely unprepared. I spoke with Greg and told him my situation, exactly what I needed and what I was able to financially afford. Greg and the staff worked with me financially and took time, even after hours, to answer every question I had. Within 24 hours they had an offer I could afford and had the car serviced again prior to me leaving to ensure the car was perfect with no complications. I'd recommend anyone and everyone to this dealership because the honesty and integrity is at the highest level I've seen in this industry.
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