One of the best car buying experiences I’ve ever h
by Kirk & Julie from Springfield, Mo
August 2, 2018
One of the most pleasant car buying experiences I’ve ever had. Our salesperson Riley was very knowledgeable and friendly. No high pressure at all. Ray, in the finance dept was also very helpful and explained our options clearly. We were very pleased with the experience!
Sincere, Honest, Great Selection, SUPER Salesman !
by Glenn from Ozark, MO
October 2, 2018
We recently purchased a vehicle from Republic Ford. What a fantastic place!!!
If you are in the market to buy a vehicle, you should go and talk to the salesperson that we dealt with. His name is JR Farlow… He was by far the most friendly, knowledgeable and patient salesperson that I have ever dealt with. He fought hard to get us the best deal possible with a NO PRESSURE attitude… I will continue to buy all my future vehicles from this super nice guy…. JR Farlow – I again want to thank you very much for everything you did for us and making the car buying process so easy and virtually painless!!!!!! Glenn Ree
Jason Bruce, Jennifer Murray, and the whole team at Modern Motorcars were very accommodating to my BMW purchase. 'They took the time to answer all of my questions, and at no time, did they pressure me to "close" the sale. Additionally, the "after sale" service --> is fabulous! Thank you for a great experience -- I will see you again on the next purchase.
My husband and I will never shop at another car dealership in the area now that we have experienced the excellent customer service at Ozark Chevrolet. They are fair, friendly and actually care about their customers. We have traded many vehicles over the years and other salesman haven’t come close to the customer service “Hank” gave us!!
Great experience. My husband and I will be back. We both felt like it was a different car buying experience dealing with the guys at the dealership. Everyone we talked to was laid back and friendly, and the manager guy (Ray) got us in and out after our test drive.
Rick Richardson (sales) and David Trevarthen (finance) were very helpful and great to work with. They listened to what we needed and had several suggestions to help us with the logistics of the purchase. Everything was very straightforward with no high pressure sales pitch. The whole process was very quick and easy and we got a great truck for a great price. I would definitely work with him again.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Was looking for a new truck and came across one here. John was very helpful and helped me look over a few of there trucks. No pushy sales tactics and very knowledgeable. Will definitely be recommending them to my friends and family!
This team is very responsive and cares about their guests! I submitted several requests to various dealerships looking for a vehicle and though I received initial answers back, Oakley is the only one that cared enough to stick with me and help me find a vehicle that fit my budget and taste. With them being in Branson and me in Springfield, I didn't want to make several trips back and forth. I wanted to hash out the details beforehand to ensure it was a workable choice for me and my budget. Chad patiently let me hash out the details with him beforehand via text and email so I didn't have to make several trips there. Chad sent me pictures of the vehicles that fit within my guidelines and I went over the links and carfax reports with a fine tooth comb, texting him questions along the way as they came up. He was very responsive and worked with me the way I wanted to handle it (via text and email). Chad had Chris go ahead and get me pre-approved for the loan and when I finally narrowed down my choices, all I had to do was make one trip there to test drive and make a decision! Bada Bing, Baba boom! Doing it this way worked well for me. I didn't feel any pressure to make a hasty decision at all and it proved to be an efficient trip when I went. Chad's goal was to find the right vehicle for me and he nailed it! I highly recommend this dealership and Chad!!
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