I just bought a 2016 Mazda6 Touring from Jeremy and I could not be happier with my new car or the service I received. Jeremy is not pushy, he answered all of my questions, and was available when I needed him. Kyle and Cassidy were also incredibly quick with the financing and paperwork side of things. Would highly recommend anyone looking for a new vehicle to visit Mazda of Jackson!
One of the Best Dealerships I???ve purchased a vehicle from!
by Walker87 from DealerRater.com
December 4, 2018
Extremely Friendly and knowledgeable staff that made my purchase easy and informative. If you???re looking for a Chevrolet and want a great deal, give Gene a call! My wife and I drove in from Louisiana and it was worth every mile!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I don???t ever write reviews on anything but I felt this needed to be said. My sales man great (Jason) but when it came time to see the finance guy that was a different story. That guy was a total xxxxx!!! He was so rude that I just about got up and walked out. I will not ever buy another vechile using this finance guy that???s for sure. Then when I get the truck the mats that were in the truck are now missing. What kind of business let???s their employees take items from the cars they are cleaning.
Within three minutes of filling out my application, I received a response (at 8:30 on a Saturday night). My questions were answered immediately. The financing was soooo easy...and painless, which has not been my past experience due to credit difficulties. The entire buying process was simple. I'm now in the process of picking out a vehicle for more daughter.....and absolutely loving my 2007 Infinity G35!
I was shopping for a reliable use car for my son and discovered the Auto-Plex. We couldn't be happier with our purchase and sales price. Mr. Welch was very honest and proved to be a pleasure to work with through the entire sales process.He even stood behind a minor window repair after our purchase.
All of the staff members were so wonderful. They did not pressure us in any way. The patience that they showed us was far above board. We were treated like family and would encourage anyone looking for a car to choose this dealership. Our sales person, Jae, was precious and the business manager, Michael was the best. A special thanks to all!!
When im getting my Toyota serviced , as soon as i pull up i look for Jerry. He is so helpful and friendly. I dont really want to work with anyone else
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