Best and friendliest purchase experience in my 60 years of buying vehicles including purchases through family members. No pressure and no hidden fees like all other dealerships charge. The price you see is what you pay. Highly recommend Tommy.
This is the 6th car I have bought from this dealership I feel confident and trust the people I have dealt with, I consider Haig and JD friends of mine along with other team members as well Kevin in service has been awesome as well to my family. No pressure or stress just the way it should be.
Greg was fantastic! I knew exactly what I was looking for going in & he was very helpful in answering all of my questions. Very relaxing atmosphere without feeling any pressure to rush into a vehicle. Greg is an experienced Jeep lover himself and I enjoyed talking with him about all the different options for my new wrangler. I will be calling him for Jeep advice or with any questions I have! Very friendly staff all the way around and overall just a great experience! Thank you!
Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
My Wife and I recently purchased a 2017 Dodge Durango and Silva was very helpful and patient with us throughout the whole process. Silva had to step out and Bruno finished the process and he was just as helpful. Highly recommend Fafama Auto Sales!
I would recommend this dealer 100%, they offer great customer service. They were kind and considerate to our budget, and we were able to find the car we wanted. Silva was very courteous and professional. He knew a lot of information about the cars and was able to help us make our purchase easily. We would definitely recommend this dealer and Silva to anyone looking for a new car.
I just bought my 4th car from the Imperial Group. Although I purchased a 2018 Chevrolet Trax, I insisted on having Dave Bertulli from the Ford side as my salesman. Dave has sold me 3 of the 4 cars I've bought from Imperial over the last 8 years and I wouldn't work with anyone else. He has the rare trait in car sales of being honest with you about what he can and can't do for you, he won't tell you what you want to hear to get your money, he would rather build an honest relationship so you will go back to see him time and time again, as well as sending your friends and family to him.
The location was nice and tidy, and the staff was welcomin. Derek was our helper. He was patient and understanding, I just couldn???t make up my mind. We finally settled with a Honda CRV. Let???s just say, I???m a happy camper! THANKS Auto Mall, and Derek!
Made another appointment for another Focus transmission problem. Service Rep assured me it would be taken care of. He gave me an appointment for the next day. By midday, received a call that the car was ready for pick-up, luckily this time it was just a module needing replacement.
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