The product specialist, Greg Jordan was so attentive and worked with me to find exactly what I wanted. I have to say out of all the Lincoln dealers in a 100 mile radius he is tops! Thank you Greg and Michael Gurley, finance manager for having everything ready when I arrived to make a seamless transaction!
Best truck ever
by Matty from Edmonton
June 13, 2018
It has been a trouble free enjoyable vehicle , tows anything you can throw at it, would not look at any other brand. Smart purchase
by Tamara Anthony-hackett / Kurt Hackett from Monroe , NC
December 4, 2018
Great service, prompt and friendly given the nature of service needed. I was always given updates while vehicle being serviced . Good use of my time.
Bought new. Worst truck I’ve owned
by Dan from Toronto Ontario
October 18, 2018
So many issues; where should I start’ For the first 6 months the ford sync system was down constantly. This would meant no heat! Engine light went on at 30k. That means no remote starter. This happened so many times I lost count. Seems to have every sensor which cost more on repairs but the low washer fluid sensor they forgot. Message would come on that the truck is shutting down in 30 seconds. Do you know what that means when your in left lane pulling an 8 ton trailer’ How ford could do that is beyond me. That happened 7 times in 2 years. Washer fluid lines had to be replaced 3 times I the five years I owned it.
Excellent car buying experience! Keith & Scott were patient & went above & beyond to get me in THE vehicle I wanted. I highly recommend this dealership!
I love my truck
by NY50 from Nanuet NY
January 4, 2019
This F350 is the nicest truck I've ever owned. Hands down the best in towing, best off road, best in power, and I just love the sound of the Jake Brake. I did over the road trucking for a bit, in my 20's, this truck brings me back 20-something years. I love my truck.
Truck was serviced. Will go back here again for future service.
Best truck I ever owned
by Jerry from Red Oak Tx
December 14, 2018
The Ford F-350 is all the truck you need for everything. Has tons of pulling power and also luxury inside. This truck is very comfortable and room for all. If you need a truck call Aaron. You will not be disappointed.
I went in there with the goal of buying the charger that I have literally been reviewing for the past three weeks. Mark in Sales did a great job helping me with that. James the Finance manager also was great, very friendly and professional. Michael with management had great customer service and helped me as well. Kaleb and Austin were just nice and courteous salesmen in general. Very polite and just really cool, made me feel comfortable being there. I'm very big on customer service and they did an awesome job. By the end of this experience, I drove out in my brand new 2018 Dodge Charger that I walked in and said I wasn't leaving without. Oh and to add, I definitely did my price searching on 2018 chargers all around the Carolinas north and south and it had one of the lowest prices with the color and model I wanted! I recommend this dealership out of all of them, and I don't even reside in the Gastonia area. They have a huge variety so your choices are endless. If you want GREAT customer service along with a team of Professionals I suggest this dealership 100%. You guys did an awesome job, Thank you again!
Most comfortable, easy to drive truck we’ve owned.
by Don from Buckeye, AZ
January 10, 2019
The truck tows without effort. Love the trailer assist camera and 360 camera views. New gooseneck receiver system is so convenient and easy to use.
Steve kept me updated with the status of my car. He was very informative on what was being done and he listened to my concerns.
Great truck... bad service
by Capt Biggles from Corpus Christi
November 30, 2018
Go to vehicle for towing, hauling and traveling. Pull a boat, trailer and fifth wheel. Diesel gets good enough mileage but great performance. Quality very good.
Cons: BMW pricing and ford pinto service. For the price these vehicles are going the service departments should be better. In my area there is no dealer that can service, fix warranty and wash in the same visit. I looked at an higher end mustang and decided against because I can get better after the sale service going German or Japanese. If they ever offered a truck with this performance would switch in a heartbeat.
I recently purchased by first new car at Capital Ford of Charlotte. My salesman Chance was incredibly helpful and met my every need. He listened to my budget and taste and worked with me so I went home with my beautiful red 2017 Ford Fiesta that I absolutely love!! I would definitely return to buy a car from them again in the future as well as recommend them to anyone in the market for a new car.
by Bearscouter from Cheyenne, WY
July 9, 2018
Roomy cab with comfortable seats and plenty of towing power for towing a fifth wheel in the mountains. IT makes driving a breeze and fun.
Great place very fast and professional got all the information I needed about a vehicle which was great
The most work ready truck ive ever owned!
by GW from Southern Indiana
January 8, 2019
This truck met all my needs and then some. It is a true work truck but has the luxury of a high end sedan. the ride is stiff as stated but you are in a F-350 so its expected. ride is very quiet. great connectivity and comfort amenities.
Great experience. Friendly staff, clean facilities.
Excellent Trailer Hauler
by David from Lampasas, Tx
October 25, 2018
This vehicle is an excellent trailer hauler with a comfortable and wonderfully appointed interior. The King Ranch package is very nice and is an attention grabber. The diesel engine is the quietest i’ve ever had and gets fair mileage. It has the strength and looks that makes it the best truck on the market today.
Mr. Scott Benner was a joy to have as a salesperson. Entire process was really smooth!!! If I need another vehicle, I will be back. Thank you, Mr. Scott.
The only vehicle I drove for 15 years no major
by Richie 76 from Vail, Colorado
December 9, 2018
No major issues , could pull anything, just about. Most reliable, toughest truck I’ve ever owned. I would recommend this truck and and engine to anyone looking for a great truck that will run for a long time
This has been a great truck. The 6 liter power stroke has be nothing less than awesome. I did require a few aftermarket upgrades. But nothing too serious. Pulls and hauls with great ease. Very comfortable on long trips. Fun to drive. I do wish it had some modern tech in it. But it doesn’t need it to preform the job I have it for. I have added some tech that does what the new stuff does. It just don’t work from the steering controls. I think I can live. All I can say is. I’ve had it for 8 years and I still enjoy it just as much as the day I bought it. Best of all. No DEF fluid and regeneration cycle. Love it love it. Love it!!!
Ford finally got it right with the 6.7 power stroke. I have 283000 miles on mine with very little shop time. I have pulled alot of heavy loads. Probably 35 percent of the time it's pulling a trailer. Like it so much we picked up a 2016 f450.;
Great customer service, friendly and done in a very timely manner. Great place!
by Edwardhead1 from Sandy, UT
January 4, 2019
So far this is my favorite truck ever and I've had a few. I traded my 2011 F350 with less miles in to buy this dually with 95,000+ miles. So far it drives and rides great, has amazing power, is very well equipped, get decent mileage, and has a lot of room. I love this truck. I can't wait to see how it tows my 20,000 lb, 45 foot long 5th wheel.
I called on a Friday and my service advisor was able to get me a Saturday service appointment! I know that’s not easy. Rhonda always comes through for me. I usually give her more notice. She makes me feel valued as a customer.
Very good engine 6.7L diesel
by Brian C. from Dallas TX
September 18, 2018
Finally one good engine 6.7L diesel powerstocker the interior is very good, good sound system, towing meets my needs and looks really good i love the 4x4 part
I received excellent service from Town & Country Ford's Service Department. Service from start to finish was outstanding. .
Most Powerful Truck I've Ever Owned
by jpfeffer05 from Austin, TX
November 27, 2018
I have never driven a truck with as much power as the 6.7L Ford Diesel. If you need a truck for pulling weight, the diesel engine is what you want. The torque is outstanding and will impress you. I have owned the F-150 ecoboost gas engine and while that does have more pulling power than a V8 gas engine at Ford, this 6.7L diesel that Ford designed will make the F-150 look like a toy. If I could afford a diesel truck payment, I would have kept that truck until I put 400,000 miles on it and they WILL last that long. My father worked with a fleet of 10 trucks, all 6.7L diesels and one has 450,000 miles on it without engine or transmission repair. STRONG truck.
I HAD A GREAT EXPERIENCE AT ADAMS AUTO GROUP. ROBERT DUNLAP WAS VERY HELPFUL. ANYONE LOOKING FOR A CAR I RECOMMEND STARTING HERE. QUICK AND PAPER WORK WAS FAST
A Real Head Turner -The Best Truck I've Ever Owned
by Big Red Dually from Los Angeles, CA
October 13, 2018
This truck used to pull my 9 horse horsetrailer and also has, most elegantly, taken me to many black tie events. It's in perfect condition and even comes with a Ford-dealership-bought Premium Extended Warranty that's good for another 3 years.
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