I WALKED IN WITH MY HELMET AND FLAK JACKET ON, EXPECTING THE USUAL DECEIT AND TRICKERY THAT UNFORTUNATELY ACCOMPANYS CAR BUYING.. WELL, AFTER A FEW HOURS WITH BRENDA LAWLESS, I REALIZED THIS DAY WOULD BE DIFFERENT. HER PROFESSIONALISM, HONESTY, AND DOWN TO EARTH INTERACTION WAS A PLEASURE. NO GAMES, NO MAGIC ACTS. STRAIGHT UP NUMBERS, AND AN HONEST EFFORT ON HER PART TO ASSIST ME IN OBTAINING FORDS VETERANS DISCOUNT. SHE WORKED PRETTY MUCH AROUND THE CLOCK ON HER OWN TIME TO HELP SOMEONE SHE NEVER MET BEFORE. THE RESULT ? A BRAND NEW FORD F-150, AND A BRAND NEW FRIEND ! PAINLESS AND A LOT OF PRETTY GOOD LAUGHS..........SEMPER FIDELIS, JERRY FARRELL P.S. MIKE WOODS CAME IN THE NINTH INNING TO SEAL THE DEAL WITH HIS USUAL COURTESY !!
Rub Ford Dealerships is the place to buy a new truck or car. I was really nervous about having to go out to the dealerships to find a truck for that was my last husband's job. I gave my son-in-law Brad a list of options I was wanting on the truck. Brad contacted Nick the salesman with my list of the kind of truck I was looking for. Even though they did not have one at the dealership. Nick was able to find the truck I wanted and traded another dealership for the truck. All at a great deal and they treated me and my son-in-law Brad with great care. No hidden extra expenses. When I get ready to buy another vehicle Rub's the place i will be calling again. I have told all my friends how nice we were treated at Rub's Ford. Thank you for finding the truck for me......
Joe Andres is a top notch salesman. I contacted him and told him the make/model van we wanted to see and that we would not have much time as we were traveling to visit family the day before Thanksgiving.
Joe had five mini vans pulled up the the front of the building with the exact options and miles we requested ready to go. He had our car appraised while we test drove the vans and presented us simple numbers all within 45 minutes of arriving. I have bought many new and used cars and his professionalism and timeliness was greatly appreciated. We came back a couple days later and bought a used 2018 van and Joe had all the paperwork ready to go which allowed us to be in and out of the dealership within an hour. I highly suggest working with Joe for your next vehicle purchase !
This is the 2nd vehicle I've purchased through Kyle. He listens and gives his input without pushing. He is a trustworthy man. Jeff in Finance treated me very well each time. I will not shop these folks because it is not necessary. You buy from people, and I buy from these folks. Need I say more?
Dealership did not have the car we wanted on their lot, however they were able to locate a car exactly like we wanted on our first visit. we took delivery two days later. great experience, very helpful start to finish.
My experience with salesman Nick was pleasant and he knew his product very well. He was very professional and he sold me a nice used car with low miles and a great price. The finance department was great and I was in and out of there in no time. Thank You for a pleasant and no pressure transaction. Very Happy!
I was able to make a great deal on a newer Buick Lacrosse in less than an hour at Heller Motors! Their used car was well priced and they gave me good trade in value on my 2015 Buick Lacrosse. It was a great experience!
I just purchased a used 2017 Ford C Max....Brandon Urbance was the main man ,Don Drysdale another great salesperson, Nick Durdan and Mike Hagerty could not have been nicer....all VERY helpful. This is not the first car I purchased at Star Ford, in fact, all my cars were purchased there. The owner, Jerry Centoni, is the nicest person you could ever meet...I felt like he was "Santa" with the deal he gave me!!! As long as I live in Streator, I will ONLY purchase my cars there. Service there is fantastic....THANKS TO ALL THE EMPLOYEES THERE, COULD NOT HAVE BEEN NICER!!
Was greet at the door. Was very polite even though we were scheduled to meet with another salesman. The salesman we had was awesome! Couldn’t have asked for a better buying experience! Would recommend it to anyone!
Had 4 tires put on my Pontiac G6 a few months back. The Quick Lane found the best price from shopping against the competitors, and then quoted me lower than that price. It was awesome knowing that I got the best price, and did not have to do any of the shopping myself.
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