i went in and felt so welcomed and they instantly helped me, i finally got my first car, i recommend this dealership! they sure are a friendly place.
We love our Flex.
by John from Grand Haven
January 14, 2019
We love how comfortable the Flex is, the engine has great power & get up & go, it is very easy to drive & we have had very few problems with it. It has 126,000 miles now but we will be keeping it for several more years because we are very happy with it.
I stopped in to JUST look but when Brian took such good care of all of my needs and made the car buying experience so easy, I ended up leaving with a new car. Brian along with his team met every need that I threw at them. From no down payment ment, the payment I could afford and the type of vehicle that I needed. Preferred is A1 with me. Plus the have an awesome referral program. CASH!! I am beyond a satisfied customer. Thank you Brian, your the best!!!!
Nice for used
by Momof4 from Belgrade MT
January 14, 2019
Great "mom" vehicle. Lots of room for kids and groceries. Even oldest kid drove loved the way it handled. Nice style and comfortable interior! !!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Perfect for my needs!
by SugarMama from Portage, IN
October 16, 2018
I deliver cakes and this car has plenty of flat surface to get my job done!!! Plus the ride is soooo smooth and comfortable. I LOVE IT!
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Smoothest driving vehicle I've owned
by Mr_cat77 from Fond du Lac, WI
August 24, 2018
I've enjoyed driving this vehicle. It provides an excellent ride. Roomy, comfortable, and plenty of power. The AWD is awesome in winter. I love the Flex's body styling. It has great cargo room when needed. Seating for 7 comes in handy on occasion too.
Matt Wilson was the internet manager who helped me with my pricing excellent guy to work with really looks out for you superb customer service Dave forres was just as equally helpful going over the car and helping me with paperwork and everything else this company I would highly recommend it made me turn into a Ford believer once again I would go to Bob Thomas Ford every time highly recommend them for a car
Good looking style & functional cargo & passenger
by Tom Finnegan from Willow Springs, IL
January 14, 2019
The car is perfect for cargo & passenger space, rides great & looks cool! The car handles the road very well & has a smooth ride for a large vehicle. Vehicle warms up quick in winter & has great sight lines & blind spot mirrors make car a safe & enjoyable experience.
This is the 2nd car I've purchased from Russ. He makes the car buying experience as quick and easy as possible. Nick in finance did a great job finding a lender that offered a lower rate than my previous lender! Will definitely work with these guys again.
2nd Ford Flex! I hope they never stop making them
by LeeLeeAk from Conway, AR
December 16, 2018
Great vehicle. Great ride and a great value compared to other SUV’s. This is our 2nd Flex and we love them! We looked at other SUV’s but kept coming back to the Flex. I honestly don’t know why anyone would buy anything thing else!!
Just bought a used Ford F-250. Very, very smooth transition. I’m not used to this kind ohhf car dealership. They don’t push you into your decision and I appreciate that! 2/12 hour drive from Lafayette Indiana well worth it! I’ll definitely be doing Business with them again for my next vehicle purchase! Thanks so much Corey & Ryan!
Lots of room
by Groach from Minneapolis, mn
June 10, 2018
Great 3rd row seating, and still truck room. Like. The way it handles. Very safe vehicle for a family. Will be buying one very soon!
I made an appointment, confirmed the appointment when I arrived on time it was the guys day off. So they passed me to someone I had not been discussing my wants with. I explained I had $32,000 to work with. They could have said "we cant help you" And it would have been no hard feelings and I would have been on my way. instead the kept me for 30mins. then came back with 34,500 and said they were loosing money on that. So I got up and left. First off they arent going to sell you a truck at a loss. Otherwise they wouldnt have a job. Secondly there is the sticker price, then the invoice price then the dealer cost. When they say they are selling you something at invoice they are still making $2-3,000 profit due to the dealer holdback and dealer incentive monies. I dont do games, I know what I want I know what I have to spend and I tell them so. either they can deal with that or they cant. I didnt appreciate their games.
Love my Ford Flex!
by Lasergirl from Bodfish, Ca
December 17, 2018
Ford Flex met all my needs. Love the comfort and style plus all the extra perks. Fits my family and our busy lifestyle. Totally recommend!
Jeremy,Derrick,and Josh were very professional and courteous to work with. They had the car ready for us to test drive and made the buying process go smoothly and quickly. Very nice, trustworthy people. Thanks guys!!
Disappointed in fuel economy.
by Slick50 from London ontario
December 29, 2018
Lots of room inside comfortable on long trips , too many steps for radio and navigation poor fuel economy , Ford product with Lincoln price
Very good experienced service I love my 2016 gmc sierra
Great Family Car
by Lance from Midland TX
June 18, 2018
This car was very dependable , The car was my wife's car and she loved it , it was perfect for us and our 4 kids, still had plenty of leg space room.. Overall a Great family car for everyday use or for travel...
by ODanielFordCustomerForLife from DealerRater.com
December 4, 2018
My wife and I recently needed to purchase a new minivan for our family. Honestly, we weren???t looking forward to it - we were overwhelmed and a bit stressed... and the timing for our family budget was rough. We had heard great things about the New Haven O???Daniel Ford, so we decided to at least try to talk to someone. My sister recommended Mike Pocci, and she was 100% accurate. Mike was genuine, kind, and very knowledgeable. He did not try to get us in a more expensive car. He stayed in our budget. He kept in contact with us through text and calls the next free days before we officially signed. We also worked with Ryan Keebler and Mike Everton, and we couldn???t have been more impressed. Everyone was upfront and honest. They all communicated with us throughout the process. This team made this potentially stressful situation easy and even enjoyable! We will 100% return to Mike, Ryan, & Mike when we need a vehicle again, and we will refer them to ANYONE! Thanks, O???Daniel Ford! PS. And they have a GREAT selection ??? we LOVE our new minivan!!!
Best car I have ever owned
by mslusher from Worthington
January 7, 2019
I had one for 6 years, put 235,000 miles on it and the only thing outside of regular maintenance I had to do was change a fog light. I gave it to my son, the car has 250,000 miles on it now and still rides like brand new
Ryan was very friendly and helpful. He listened to and accommodated our needs. He took the time to find the best vehicle for our family. He made sure we had the best price and value for our money. We were very impressed with how throughly he knew the inventory. We would definitely recommend to our friends and family!
Ford flex im in love
by DaniellaSS from Daytona beach, fl
September 24, 2018
Thie car was not only asthetically pleasing exterior amd interior, it has sixth row seating, drives smooth, motor feels strong. Best car ive owned in ten years i absolutely love it. Ive owned a few Nissans, a few corollas, and a ford taurus, and i must say the flex has beat them all in my heart.
Awesome service, and not too pushy. I was concerned about the car’s brakes after test driving, and they had them replaced the next day first thing. They held the car off the market for me until I could get there the next day!
The Flex is the perfect car.
by ToniR from Cathlamet, WA
December 6, 2018
Everything we needed and wanted. Leg room throughout, comfortable seats, electric everything, and styling I’ve admired from the year it was introduced. It’s a pleasure to drive.
Dan & Johnny couldn't have been more helpful. Dan Hall was in constant contact with me and kept me updated all along the way. I had prior credit issues & most salesmen don't work as hard as he did when they come across clients with problem credit! That wasn't the case with Dan Hall at all. He went above and beyond for several days until I had to call off an Awesome Deal he had worked out for me because an emergency came up which I had to put my downpayment towards. That wasn't Dan's or the Dealership's fault it was my personal issue. Ben Davis Auto Group and Dan Hall greatly Deserve this review because of ALL the Very Hard Work they put into my deal I should have been able to make happen! I will return there when I have that downpayment again!
Most comfortable ride with room to spare
by Alien72 from Binghamton
August 27, 2018
I have no problem getting in or out of the Flex. My granddaughter always asks to ride in my limo! The comfort of the ride is beyond my expectations.The room available for each passenger is amazing.For a almost 10 year old car it is still mechanically dependable . We have 2 Ford Flex in our family and both are loved.
I have been searching for a new vehicle for a while and Brooks has been helping me the whole way and finally found the perfect one! He made the process quick and easy. He also treated me with respect and gave and explained to me all the information I needed without feeling overwhelmed. I highly recommend Brooks and the Hiday team (sales AND service) to anyone in need of a car!
Ford Flex Saved My Life
by Monie from NY
December 30, 2018
T-boned, and my door took the hit...jaws of life used to get me out...car did not roll because of the Flex wide and low style and their safety standards - superior quality safe vehicle by Ford... although it was totalled, I wasn't...and my pyrex cake plate made it too...bravo Ford. Can't wait to get another one someday..I'll fill that cake plate to celebrate when I do...Thanks for making The Flex 💪...sure had the muscle I needed that day!
I can't say enough about Bluffton Family Ford! I found their vehicle online and reached out via the web. They responded same day. Their customer service was top notch. I never once felt pressured from any of their staff. I was in a lease with another car company and Todd from Bluffton Family Ford sat down with me for an hour (on a busy Saturday) to review my lease with me and answered questions that I had. Unfortunately we found out that I was unable to walk a way with a car that day due to my lease. Even after finding out this information, the finance manager Linda sat down with me and assisted me with available options moving forward with my lease. I was taken back by how helpful they were knowing that I wasn't leaving with a new car. To me this showed that the word 'family' isn't just a name in their title, they live it up to. I am proud to say I was able to come back after working through my lease and purchase a car from them. I'm very lucky to have worked with such great staff. Throughout this process I stayed in touch with Brett and he provided honest and quick feedback the whole time! While we are almost two hours away, I will still be referring people their way!
Next to my 1973 Chevy Vega, the Ford Flex is the b
by Joe P. from Newport, Mi
December 9, 2018
Too bad Ford Motor Co has decided to stop production of this make of vehicle. Its the best car I have owned in a long time
I bought a 2016 Ford F-150 from Jim Schmitz back in early July. I recently had the brakes replaced with new rotors and had to work done by my mechanic in the town that I live in. I contacted Jim Schmidt about this problem and they have taken care of over half of the bill or paying for the parts and they realized it was a mistake on their part work should have been done originally and they made it right with me I am writing this review into cancel out the other two because they came forward and made it right with the customer( myself).
Not what I thought
by Ticked off 67 from Williamsport Maryland
October 30, 2018
Bought it used from Carmax had 31,000 miles 4 months later won’t start now has 35,000 miles got towed to dealer and of course it’s not the fuel pump because that is covered under warranty it’s the electric module that makes fuel pump work . So now I have to pay 3 00.00 some dollars. But yet I see all kind of people posting about this part really Ford . First Ford Never again back to Chevrolet
My Car buying experience was great. Miguel was my salesperson. I was greeted at the door explained what I was looking for and within a few hours I was driving away happy with my new vehicle.
3rd flex we have owned
by lakeside living from stephens city va.
December 13, 2018
we love it. most comfortable ride of any vehicle we have ever owned. this year's interior is top notch. even our 18 year old son loves it.
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