Used Ford Flex for Sale in Gaithersburg, MD

I had made an appt for just an oil change w/ 'Grey' on the Green team but when I arrived 40 min early, he was busy & Ben (next to him) saw me waiting, offered to write up my paperwork, & went out of his way to answer several questions he hadn't bargained for !! I ended up agreeing to go ahead & do my 60,000 mile maintenace (I was already overdue- @ 63,000- but planned that for the next time). When he offered some coupons to help defray the cost & offered a rental car so I wouldn't be trapped all afternoon, I decided to go ahead :-) Glad I did... everything went smoothly & efficiently. Ben called w/ a few "finds" & recommendations that I agreed to & the car was ready when promised w/ the flexibility to pick it up before closing. I just leave the rental @ the Dealership. Despite a $1300.00+ bill, it was a very pleasant experience. Everyone was courteous & efficient. I bought my last 2 Toyotas @ Koons in Annapolis & have traveled there (from Rockville) for service til now. More out of loyalty than convenience. I think I will change locations. Thank You ! *Also nice to get it washed free !

I am very short and the Ford Flex fits be perfectly while still having a ton of space. There are a ton of extra features that make it even more exciting. Can’t wait to have the AWD in the winter.

Rick and Adrian are very helpful, would definitely recommend anyone buying a vehicle to come here!

Comfortable on trips and daily driving, almost like sitting in a good chair at home. My second Ford Flex ; has been reliable and overall a great vehicle with loads of hauling space for bulky items. "Try it, you'll like it"

If you own a Corvette and need service, Take it to Bill Appel - Service Manager at Koons Tyson's Chevy! Bill has been providing excellent service to customers for over 40 years. Thanks Bill for taking care of my dream machine!

Roomy and comfortable plus several great features that make this car great for family and long trips. We own a 2014 and love the car, just looking for a newer model and fewer miles on it.

Came in to look at a used Landrover LR3. Left with a Landrover LR3. Should I need another vehicle in the future this is definitely one of the first places I'll be going.

Amazing seating!! Amazing technology!! Smooth ride! People are missing out on not getting a Flex!! You won’t be disappointed! We ended up with a 2018 Ford Flex found on Cars.com

The 2019 Ford Flex is very roomy. Got mine with the vist roof . It is awesome! Should keep the grand-kids from getting car sick because it just opens up the whole vehicle, even the third row. It has so many really neat gadgets. the fact that it parks itself is my favorite. The Flex really handles nice & the safety features are wonderful. Alerts you if you are getting too close to the vehicle in front of you. It is the most comfortable vehicle I ever owned.

I went to Koons Ford in Falls Church yesterday to browse the cars. I met a nice girl Ayla who showed me their preowned inventory. Had a great experience - very honest and helpful people. Thanks so much to Ayla and their manager Mike . Can't wait to go back and buy a car there. Thanks guys!

Very solid car. We love everything about it. We've had it for about a week, and are looking forward to having it for years. We had a 2008 Edge for over 10 years, and had no troubles with it. Looking forward to the same with this.

I recently bought a used 2010 Mazda 3 i Touring sedan from Loudoun Used Cars, and it was overall a very friendly smooth, easy, honest and transparent experience. The vehicle was completely as advertised, no surprises, and there were no hangups. The price was completely fair, even slightly below KBB value, which was a pleasant surprise. The staff were very helpful in answering all my questions during the buying process, and had all pertinent documentation about the car history, value, etc, on hand for my reference. They even offered a cold bottle of water, it being a particularly hot day, which was a nice touch. I traded in my old vehicle for a couple hundred bucks, just to not have to worry about storing or scrapping it, and felt it was a fair deal. Overall, I would recommend Loudoun Used Cars. Their honesty and helpfulness really defined the experience, and I came away very satisfied, and knowing I can reach out to them with any questions or concerns even after-the-fact.

I can't believe how much room it has! I am 5'8 and I can stretch my legs out in the back seat with the front seat pushed all the way back!

It really checks all the boxes. Everything I could ask for with a smooth ride to boot! Stylish, AWD, tow package and panoramic sunroofs make this the ideal vehicle for me!

Ayla was great . She was very professional and knowledgeable making sure your satisfaction is met in finding your next car. I would recommend her to anyone because these days it's hard to find great service but with Ayla , she makes you feel comfortable in making a car buying a great experience. Thank you Ayla

I have owned many vehicles over the years. None even come close to the Flex for quiet comfort, reliability and readability. Friends and family call mine "the limo" for the space, luxury and the quiet capability of the Flex. The comfortable ride, the handling and performance, and the near-flawless build quality make the Flex stand out among the crowd. I have driven mine over 100,000 miles and it is as tight, quiet and problem-free as the day it was new. No other vehicle can handle snow and ice covered roads like the Flex. Best attributes: quality, comfort, style, capability and value. Negatives: fuel economy. Drive any other SUV before you drive the Flex......Im glad I did.

I bought a 2004 VW Jetta for $3000 and was treated like I was buying a 30000 car. Honestly this is the cheapest car I've bought and the best I've been treated at a car dealership.

This is the best car I ever owned. So much room. Made taking long trips a pleasure. When it was stolen the only thing I could do after I quit crying was to go out and buy a brand new one! I keep telling people, go test drive one and you will be sold!

I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾

This is my fifth Ford Flex. It is one of the most comfortable cars I have ever owned. Talk about room, it seats 7 people and still has room for luggage. Good gas mileage for such a large car. It isn’ the fastest car on the market but you don’t buy it for speed. I take it to Florida (1,600) miles one way, and it is very comfortable. The rumor is that this is the last year Ford is making it. Don’t know what I will get next.

Easterns Automotive Group Alexandria is excellent. I live in Florida and after a month of looking for a 2015 Mercedes Benz ML 350 with all the options for my wife, I finally found one at Easterns Alexandria. On Tuesday night I called their headquaters to make sure the car was still available. On Wednesday morning I called the local dealership in Alexandria and spoke with Mirza. He was excellent. He helped me tremendously since I was a buyer from out of state on 3 major areas. (1) I wanted to pay a small deposit to secure and hold the vehicle until Saturday when I could get to Alexandria. Mirza ran around between his manager and the finance department and continually kept me updated via text and phone and I was able to pay the deposit over the phone and secured the vehicle. (2) I was already pre-approved by my local bank in Florida for the car loan. Mirza served as the liason between me and their finance department. I contacted my banker and she spoke directly with Mirza's team. We were able to reach an agreement about the finance procedure of how my Florida bank would release the funds on the loan to Easterns Automotive when I was able to get to Alexandria. (3) I had scheduled an appointment with a local Mercedes dealer to do a pre-purchase inspection of the car prior to my arrival. After I made the deposit, I asked Mirza to take the car to the MB dealer for the inspection in my absence. On Thursday night, Mirza dropped off the car and left it overnight at the MB dealer as we had arranged. By Friday the inspection was over. I paid the dealer over the phone and received the news that the car was in excellent condition. Mirza took the car back from the dealer on Friday. I arrived from Florida to Alexandria on Saturday with my wife and all the issues were already resolved with Mirza's help. We test-drove the car and then purchased the car. Everything was addressed prior to my arrival. Dan is a tough negotiator but a really good guy. He gave us a full tank of gas and we left for the long journey to Florida. Thank you Mirza for all your help. We love the car.

Ms. S! service. Courteous and professional. My niece referred us to this dealer and they sent her a $100 check for the referral. Sales is very responsive to my calls. If he does not know the answer he will get it and call me bgaithersburg, MD.!

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

It meets our traveling needs, we like a lot of cargo space. We also like the all wheel drive in snowy weather and for launching our boat. Our dog likes all the space in back She likes to look out the rear window when we back out of the garage.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

We had not thought this vehicle was one we would buy, the style was not attractive at all. We needed a vehicle that was easy to get into after hip replacements. The Flex turned out to be the best vehicle we tried and we purchased it. It has a very nice feel and ride. We do wish it looked better on the exterior, but nothing we tried felt as good. Thank you Ford for a great fit.

My husband and I of 19 years were having credit issues at the time we were looking to replace a car in which was totaled in the state of Texas horrible drivers. Thank God we survived. But after this it was difficult to get financing for the car we were looking to replace which was a Mercedes 550 Ml. In any case no dealer in Texas could help us. As big as texas is ! Lol! Bigger but not better. Because. We came home to our birth state of Maryland I went on line and found a beautiful car Mercedes S 550 2012. Which was better , way better than what we had lost. So I'm thinking your dreaming. Well I went on Cars guru and 𝑰𝒎𝒎𝒆𝒅𝒊𝒂𝒕𝒆𝒍𝒚 found Exclusive Motor Cars. Within minutes I received a call from Mr. Eric Harrell . He was so professional , kind soft spoken and I fell in love. But I was thinking in the back of my mind this deal will never get done. And I almost was scared to apply. But Mr. Eric said let's try. And all I can say is. This man is the best person in the sales industry I have ever met. And we have owned over 1O or more cars. But this time it was an experience. Like a Dream Come True" Literally.!!! Mr. Harrell and his finance team worked so hard on our deal. That I felt like they were my family going above and beyond to help my family of 4. My husband and son and daughter. 12 and 14 year old stated to me and my husband that the people at the dealership seemed like family. And that they really liked them. I was told that children can spot a bad person in a room. There was not one. Instead of feeling like a sale it felt like we were being helped to better our lives with having a car that we desperately needed and was use to driving this make. And wanted to stick with it cause it served us well in the past after owning 3 of them. The service is nothing less than impeccable. Well Mr. Harrell was there for us throughout this whole ordeal he was so uplifting and confident. But I was thinking we are fighting a losing battle. WOW! Was I wrong this dealership worked a miracle nothing less. And got us not just a car but the car we dreamed. I was in tears. All I can say is that. I am very very skeptical with everything and from start to finish this dealership worked to get us an Approval. That we were more than surprised they could get at a decent rate. Wow! And they went above I mean way above to help us. I owe them my heart , loyalty , trust and forever customer! I felt at the end of this whole ordeal I wish I could have given them all something for all they had done. They even prayed with us. Now this is unbelievable! But it's True. We were blessed to find Mr. Eric Harrell and Exclusive Motor Cars. They are to me and I'm very hard to please. Believe me. The best Dealership in Maryland. To me in the World. Because I've been to other states. And can testify! Please if you really really want to have the best car buying experience with the dealership that treats you soooo personal like family. And get you a beautiful car that turn heads. And excellent selection of cars. Don't waste your time with any other Go to Mr. Eric Harrell at Exclusive Motors on liberty rd. In Maryland. And you will be Blown away by what they can do. Expect the unexpected as we never I mean never would have gotten the car of our dreams or any car for that matter with our situation without Mr. Harrell Mr. Harrell and his team at Exclusive Motors. Liberty rd. Sincerely , Mr. And Mrs. Keith L Myers sr. Keith JR. , Keelyn and Sharawn the Mrs. The Best Hands Down / unbelievable

I love that it is like a suv and a car. Lots of room and great for long family trips. Plus both my fur babies fit in the back.

Awesome overall experience. Had and have always a cool experience reason I returned again and again

I love the Ford Flex! So much so that I bought a second one! I traded my first one in just because it was time for a new one. The Flex is reliable, comfortable, and very spacious. We use this car for everything and take it everywhere!

I was looking for an F150 all over town and then came across Koons. The communication was fantastic, Tom the General Sales Manager reached out via text, he was able to narrow down the vehicle, the specifics, and the payment before I came in, huge convenience! Derek the sales consultant helped with the paper work and test drive and Will the finance manager made the finance part quick and easy. Easily the best experience at a dealership, the team at Koons is top notch. Highly recommend!!!

I needed a vehicle big enough to carry a lot of large drums. I can fit a 29" Yamaha tympani with room to spare, that's good. One negative, there is no aux port (headphone jack). Also the SYNC does not actually sync with all bluetooth devices.