Want a great sales rep (JOSH QUEEN )is the man!!!!
by Kyle larson /Jennifer larson from Spokane,wa
August 17, 2018
I have to say I really hate going to car lots to purchase a vehicle! But (JOSH QUEEN) Really worked his magic and got use into a great rig today.this guy is straight forward. You tell him what you are looking for and he listens to what you are interested in great person i recommend u go see JOSH QUEEN! good atmosphere and great poeple.
Went in looking for a new truck to best for my needs, which ended up being a base model. I experience zero pressure into buying more than I wanted or needed, Nik listened to my needs while prequalifying even after I asked to look at higher level trims. Nik, allowed me to make my decision, was patient answering any questions I had. Once I made my choice, he was over eager to continue the process as fast as possible but still giving additional time to look over the paperwork. The staff from the General Manager to the lot attendants provided a warm welcome with an offer any assistance.
What a GREAT place to buy a car!!!! Ask for TREVOR, he is so helpful and professional! The minute you walk on the lot he starts listening and understanding what I want , Trevor is so helpful and knowledgeable...all the way to the finish....THE BEST!!!!!! So Happy!!!
My only complaint is I wish you werent so busy. I would have liked to have the work identified during my oil change done but couldnt leave my car for the entire day. Service team was very pleasant and nice. You really need more than one cashier. Waiting to pay was the most frusterating part.
I had a great experience at Auto Nation. I took my car in for a recall on the transmission cable. They had the part in stock and replaced it that day so it saved me from a return trip to get the part installed.
The salesmen I had worked very hard to find me a car that would keep my payments as low as possible. I dropped by to look at a VW but they "thought" it had been sold. One of the salesmen drove up in a 2013 Hyundai Santa Fe. The exterior had not been washed nor the inside of the windshield. I bought the car and after having it washed, I realized there were scratches and dents all over the car. In my opinion, the car was purposely left dirty to camouflage the exterior damage. Scratches too deep to be buffed out. Dents could not be repaired by the dent remover.
I was out browsing around for another vehicle to replace my current one. I found our salesman to be very informative, helpful and professional. I can't afford it just yet, but will be back soon. I had a great experience with all of the staff.
Sally is the BEST!! She is considerate to her customers' time and concerns, while still communicating effortlessly with everyone she interacts with. She made my entire purchasing experience wonderful!!
Kyle Galaz was very friendly, accommodating and answered all my questions on my first visit in September of 2017 although he knew I was not going to take a stock car from their inventory. He spent 1-2 hours with me, letting me test drive a 2017 Maserati GT convertible and then on line to special order exactly what I wanted. Kyle provided timely updates on the progress of the build of my car in Italy, the shipping and subsequent arrival in CdA on February 13th. Dave Smith is even willing to keep it on their show room floor until the weather and icy roads improve so I can drive it home even though I paid for it and it is taking up floor space. KDH, Hayden Lake, ID
These guys worked very hard to find me the right car . I highly recommend Brian Jewell to find a car for you. Thanks again and I love my Cadillac ¿ You guys are the best!!!
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