Used Ford Flex for sale in Sterling Heights, MI

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

I own a 2016 Ford Flex. I love the exterior styling, as I miss the old station wagons and panel vans of the past. It especially looks sharp as I have the gray paint job with white roof. Can spot it in the parking lot from far away!. I've absolutely have had no problems with the mechanics of the vehicle. Only issue has been the sync radio update, which eventually did get remedied. Drives smoothly, is flexible in its cargo and passenger areas and holds a lot. Only negative is the gas mileage. I do more street driving as I live on Maui. Lots of short drives. But averaging 15.5 nowadays is not good. But I will never give it up. Unless I find another used one, or they make it again.

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

Best Buy I ever had for a car yes there is some problems that recurred in the engine that can be had to detect but I would not make any other car purchase Except for another flex. Plenty Of room for those who are elderly. for trips comfort is really nice you feel like you're driving a luxury Car. Easy to get in-and-out of especially when you are short in handicapped. I love 2011 flex.

This car is the most comfortable! Lots of room, lots of options, a dream to drive. Needed a bigger car that was good in the snow.

I love my Flex. I love the handling the gas mileage,the style and the safety features, especially the back up camera! I also like knowing how many miles I can drive before I’m empty! Very comfortable ride

I have been coming here for years. Always have a good experience with everyone in the service department. I would recommend them to any one

The Flex is an amazing mid-size SUV, wagon or van depending on who you ask. While it may not get the best MPG, the vehicle is responsive, quick (even on the non-ecoboost) and fun to drive. The styling is definitely it's strong suit, both in being unique inside and out but by also being very practical. Everything is setup in a very natural way, if you use select-shift it's very easy to work with and for two people above 6 feet there's plenty of room in front two row seating. My biggest concern for any potential buyers is the value. I would absolutely recommend a Flex to anyone due to it being very safe and fun but if you want it with more capability or with more features the vehicle can easily get into the higher $20k's and into the $30k's. I definitely recommend the EcoBoost, at the cost of a couple MPG it becomes a very sporty vehicle, but it's only an option on higher trims. 2013 got the updated front-end but I recommend newer years with a newer Sync system that'll support Android Auto/Apple CarPlay. Last thing is to watch out for is EcoBoosts with bad service records and Flex's without their water pump replaced at some point. Both are known to go bad if a previous owner didn't keep up with maintenance.

Bought second hand. Has been a great, reliable big car. 126,000 miles with no issues. I have now owned it for 7 years. It's a big box. Lots of space. Style was not an issue. It looks like a giant "Mini Cooper".

Tim Shea is the most outstanding person at this dealership. He’s professional, class act and a true friend to his customers. I highly recommend him and this dealership. He’s one of kind.

This is my 3rd Flex. I had a 2010, 2014, and now a 2019. All purchased used. Sorry, they are not rebuilding. I would buy a 4th. It drives just like my police car did. People would stop me or I would stop them, and asked about it. Nothing but praise for this vehicle. I do not want another vehicle at this time, my last purchase was used and I have 47,000 miles on it. My wife enjoys it. Carries my grandkids all over the place. My daughter likes to drive it anywere. Please, please, bring them back. None of my 3 have been in the stop other than oil changes which are required.

Excellent Job for Your Service. " Mike is the Man" Look for Him , To fix a resolution of your Car Issues and Concern ! I recommend this Place to Buy New or Used Vehicle ... From Marie G.Keep it up Twins Brother , #Alex in command on sales !

I'm 6'8". The Flex was the only SUV i could fit in comfortably short of full size pickup types. Excellent on the highways. 100% reliable.

I am very happy with my Envision and my salesperson Evet!! Thank you Evet for your great customer service, professionalism, and kindness. We definitely recommend this to anyone looking for a new vehicle 🚗

I bouught a 2009 Flex in 2010 with 7,500 miles on it. The style is right up my alley, I always loved station wagons. The interior space is incredible. I would regularly fit four, six foot plus, burly men in no problem. I could fit 10' 2x10's lumber with the front seat folded down. Tge main complaint and eventual demise of the car in 2021 was the transmission. Early on I would have strange rpm spikes, without acceleeation, when I would let of the gas after coming to speed. The dealer said they could not repeat the problem but refused to drive with me to show them. I read online it was a common problem that eventually would require a new transmission. I adjusted my driving style to minimze the problem. In 2019, I started having limp mode events, for no apparent reason. My mechanic could not find a problem but the computer would reset after five minutes if it happens again. I got 10 great years with the car and would recommend anyone to buy one, used now unfotunately.

So far so good. Test drove many cars at other lots and drove garbage. Went to X Drive and the moment I drove it for only 2 minutes, I knew it was it. Amazing vehicle so far so good. No complaints. Great customer service. Got an extended warranty, I totally recommend them. Even negotiated my price and worked with me. Very honest people.

Just purchased used I'm a used buyer my wife gets the new. The flex is roomy,has great features,has some power,has a touch of sporty to it. I mean for the price you can't go wrong.

I had a stripped lug. I purchased the lug nut and stud, they replaced it no charge. Much appreciated.

Looking for a specific make and model used car with specific options. The people at Bill Brown have been working with me to find the specific car I need. We are still looking. The exact car has not been found yet.

I loved my 2002 explorer. It was great on gas, lots of room and traveling in it was perfect. It also lasted me 15yrs. I do not like the new curved look. I was so happy to find the flex with that box look I love. I am very pleased with my flex

Bought a 2013 Ford Mystang convertible in an afternoon. Car was priced well - did my research prior to visit Roy is a great salesman - no pressure We got financing through Credit Union One - 72 months - 2.75% interest Wished he disclosed that the convertible boot was missing - pretty costly to replace Had to ask for second OEM key which they are replacing Threw in some touch up paint

I was impressed with Drew as he was not a high pressured salesman. He allowed me to familiarize myself with the bmw. When I asked for an inspection performed by an independent bmw dealer he agreed to this. He wanted to sell the car but moved at my place. A neighborhood used car dealer that will continue to grow. Carmen was quite helpful and personable while she processed paperwork. I will return in the future

The only drawback is Ford used Tarus suspension parts instead of Ford Pickup suspension parts & because the vehicle is pretty heavy, it wears suspension parts faster. Still a good riding vehicle.

Service was great. The sales agent assigned to me is new to the location, she was very attentive. We weren't able to complete the deal, but not without great effort. I would recommend this dealership.

I just missed the car it was a van decent miles under 2k and I knew it was going to sell quickly and it did but Lori was so nice and suggested to look on the site and call because they get cars like that in often so I suggest her and this company and they jingle is catchy

Leased two vehicles this week for the very first time. Scott was helpful, informative & went above & beyond. Truly appreciate this experience & look forward to doing more business there.