Was in and out with my new truck in less than two hours. In that time we took three different trucks out for a test drive, was approved for our loan with a much better interest rate than we were anticipating and they processed our trade in with a very reasonable offer. We had a very rambunctious 2 year old with us as well as our 8 year old and they were very accommodating and understanding. They had Capri suns for the kids and turned on cartoons for them also. Out of our recent car buying experience this was the best by far! I hope we don’t need another vehicle soon but if we do this will be our first place to go. It was an hour drive but very worth it.
Brought my daughter to look at a new car. Put her in touch with Brook Winter. She walked away with a new GMC Arcadia. She is so very happy with her new SUV. She also was so pleased at the service she received from the time we entered the door until we left 3 hours later. We now have 2 Cadillacs and now she has her SUV. Will always recommend to someone looking to buy.
The staff could not have been better. They did not play games. they knew what they were talking about. They offered me more for my trade than 4 other St. Peters / West / South County Dealers included Lou Fusz, Bommarito and Sinclaire. They stayed late to get it done and even went to buy batteries for my remote. They also have the FOREVER warranty that is amazing bumper to bumper as long as you own the car. Totally worth the drive. These guys were so easy to work with. I wouldn't go anywhere else. They even have concierge service for free including bringing you a rental even for routine maintenance! You won't find a better deal, better people, or better service in St. Louis...maybe anywhere. Can not say how impressed I am with these folks. After weeks of car shopping they closed the deal with style! Thanks guys!
Great experience at Carmax at Mid Rivers in St. Louis. We were looking for a low mileage 2014 Toyota RAV4 and we found the SUV we wanted on the lot. In total it was the fastest we have been in and out of a dealership after buying the SUV.
I was looking at buying a 2014 Toyota Corolla and Willie was the 1st person I talked to at the dealership. There was absolutely no pressure from the start of the conversation to even buy the vehicle. Before we even talked about anything sales wise he recommended that I take a look at the car and test drive it before anything to make sure it was everything I wanted. Even during the test drive, we didn't talk about buying the car, it was just a normal conversion. After test driving the vehicle I needed to think about it and even then Willie never tried to keep me at the dealership to try and buy the car. He followed up with me a few days later to see how everything was going and even put the car on hold for me so no one else would take it/buy it.
I ended up not buying the vehicle this time, after thinking about it for a few days. The customer service I received and the atmosphere that, i'd have to say Willie created, was Fantastic and would highly recommend asking for him if you are looking for a car.
I couldn't be more satisfied with the service I received, and will be going back to him towards the end of the year to then purchase a vehicle.
Once again, I had a great experience at St. Charles Nissan. I needed new tires and an oil change before Friday. I called on Wednesday morning and Al worked diligently to secure my hard to find wheels and had everything completed by Thursday evening. To top it off, they cleaned up my dirt car at no extra cost. I have often said, "service is the other thing that can beat Wal-Mart." Thanks to the entire team for your excellent customer service. Harlan
Exactly one month ago, I was in the market for a Mercedes Benz CLA 250 and they had one. It was the right price, the right color, the right mileage. I didn't call before hand to set up an appointment, but that didn't make a difference. I was made immediately comfortable by Marvin. He introduced himself and put me at ease. My sales expert, Dave, was frigging awesome. He knew so much about the car. When I wasn't sure if I wanted it or not (at first I was underwhelmed), he had me test drive a BMW 320i for a comparison. I still wasn't convinced, so Marvin suggested I take it home overnight. Everyone agreed and of course, I fell in love with it. I traded in a car and they gave me a fair market value. I did come with my own financing so it made the transaction totally smooth. 2 weeks after I had the car, Dave called me to see if I was still in love and to check on me. He also reminded me that I can bring it there for servicing. This was the easiest and smoothest process I have ever had when buying a car. Everyone here is wonderful and I will always come here. Thank you everyone at Dave Sinclair Lincoln St. Peters.
I had a good experience while purchasing my 2013 GMC Yukon XL. We got a great deal and a good loan package. If you're in the market for a used car, give Mike Kaufman a call. He was a pleasure to work with and obviously enjoys his job. Just one suggestion - the customer lobby could use a popcorn machine. :-) This seems to be a popular addition to a lot of other dealerships.
We have previously purchased our other vehicles elsewhere. We had a Ford Fusion that had two different recalls on it and we took it to Pudmann for service. Their service department was excellent and because of that we went to purchase a new vehicle through them. We have never had as positive of an experience as we have with Pudmann Ford. Our salesperson, Elliot was fantastic. The finance man Bill, excellent too. They made the experience so smooth and easy. Every interaction we have had with anyone at this dealership has been great! Would highly recommend this dealership to anyone and recommend them seeing Elliot. You will be pleased.
All the best! That's what we wish our friends, and our friends at Pundmann Ford deliver "all the best" each time we take our car to them for service. They treat us like friends, know our names, show us respect and care. Even the people who are not directly involved with our service treat us that way.
Purchased a new vehicle (An Escape) Looking for and purchasing was not a problem. Everything has been great, Went in at 8:00am, Home by 3:00pm with my new Escape. It’s about time for my first oil change, so customer service, I don’t know yet.
Have been dealing with Pundmann since the 1970's for sales and service. I could not ask for a better dealership in every way. They are always been courteous, truthful efficient in there sales and service department. I would recommend this dealer and service department to everyone.
I live in Delaware and it was my first time buying a car out of state from unknown source. But Blake was great and made process easy even though I was nervous. I'd definitely buy another car from here! Have had my jaguar almost 4 months and have loved it every minute. Thanks Blake!
Awesome service !!!
Above and beyond helpful ordering a new F-450 Limited ..... did a terrific job from research to order to follow up and follow through ..... could not be more pleased
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