Leave it to Joe and Frank. I called Joe, asked him to connect with Frank and find me a 2012 Honda Odyssey. It was time to upgrade the 2006 Odyssey I purchased 3 years ago. And for the 7th time, they found the exact vehicle I asked them to source. Price was right, Jay got me the best rate he could and it was a done deal. I even got Joe to make me a cup of his infamous Expresso. They treat me like family and I will continue to be loyal. Best experience I have ever had buying a car. I live an hour and a half away, so to get me coming back speaks volumes for my friends at Via Auto Sales.
Fun car to drive.
by JeremyB from Burley, ID
January 14, 2019
This car drives as nice as it looks. Its fast and still gets decent mileage on the highway. The interior still seem to be a bit dated, but it all works.
I can not believe how well I was treated by the team at Northwest! I would go back there for all of my service needs and purchases!
Mustang Gt. 5spd. 2007
by 07Mustang from Martinsville In
December 13, 2018
Very solid car. I feel none of the flex of my 95 mustang. Rear suspension feels planted to the ground like no other rear wheel drive car ive ever drove! And ive own a lot of them . Even with the traction control off! Its smooth down the highway. Great highway mpg. 26! At 70mph! It would be nice to have telescopic steering column . Lots of front leg room and foot room. Im 6'4" and size 13 boots. So this is a big deal to me .
I am satisfied with West Herr for their prompt attention to my needs. I am a busy career person and don't like to waste time. They delivered cars the next day; I realized I preferred a different make/model following a test drive. They didn't complain so they delivered a different make/model the next day. After the test drive, I immediately purchased a brand-new car that matched my needs and drove home with this "dream" car that night. Within a few days, my goal was accomplished. The team was professional, honest and caring. I strongly recommend West Herr. I'm happy I made the right decision. Thank you!
Very reliable and fun car!!
by StevieGee from OrangeCounty. CA
December 31, 2018
I was leary in 2010 thinking about going back to a back to a domestic brand after 23 years of Japanese and German brands, but have not been disappointed.
The 5.0 GT Premium has been very reliable, fun, economical at a combined 22 mpg, and fair maintenance costs.
The only drawback is that the insurance has gotten pricey after a ticket hit my record.
The Transfer process was unfriendly. The vehicle I was interested in had to be released from
My hold and I had to wait until it came back on the website to request s transfer.
by Sportfan from Youngstown
December 26, 2018
Mustang GT 5.0 Premium 2015, sport car and really nice one. I have purchased this not since long time ago and I like it but, because of my relatives coming to me in town, I need enough space for them inside the car rather than just Doors.
Excellent customer service best car dealer in Rochester I will recommend these car dealer to everyone I walk in and walked out with a car same day they know what they doing the management is very professional
Love driving this psy mobile
by Dylanick from Miami, FL
January 12, 2019
Love my mustang, drives great and handles the road great. Not too bad on gas, makes that exhaust crazy noise, feel like a king my friend
Everything was excellent from start to finish, Matt was great to work, as was Bryan. Highly recommend Van Bortel to anyone looking for a car. Will definitely be back!
Best car I've ever owned!!
by Mustang Fiend from Grand junction, CO
January 13, 2019
The Ford Mustang has been around for many years and that speaks volume for the vehicle alone. Its fast, comfortable, good gas mileage all while having fun and being dependable!! I would definitely recommend this vehicle to anyone looking for a sport car!
Purchasing a brand new car is a rear event in my life so I chose Van Bortel Ford because I trust Kitty who stands upon her word. Normally I buy a lightly used car and drive it for 6 or so years. You could imagin my excitement to purchase my brand new 2014 Escape. Excitment quickly turned to dismay after I soon discovered there was a water leak from the windshield, saturating a portion of the driver side headliner. Van Bortel service finally fixed the water leak problem after several attempts. Personally, I always dispised a headliner with those ugly water stains, and now I own a car that will have a long running ugly water stain. Van Bortel promised to stand with me to either clean the headliner or even replace it if the water stain persists. Recently I brought my Escape in to have the water stain treated again or have the headliner replaced. Also the leather seat devoloped a series of cracks that I definately was not happy about, so I also brought the seat to their attention. Service again washed the headliner plus Ford, Van Bortel, and I split the cost of the new leather seat covering to replace the cracked one. Thank you for standing behind your word Van Bortel Ford even for interior up keep!
Best driving convertible I’ve driven quite solid c
by Bob from Lincoln ca
December 22, 2018
Best driving American convertible made. Great suspension corners flat, great fun to drive. Economic to operate and still has wonderful performance, Ive driven many American sports cars this is the best value available.
i returned after 5 years to see Steve Miller for a new truck. Met Steve 10 years ago and though i did not buy a truck from him i remembered his great service so i bought my next truck from him in 2013. He does a great job getting me the most for my money and i returned to see him again. He did not disappoint. Thanks Steve.
Hot Car Just Purchased
by Hasbeen from Lake Worth
December 19, 2018
Ford Mustang is a good value for the money. I also have a Chevy Camaro couldn't find that the Ford has a bit more space in the backseat, and a technology package that is easier to access and use
So after a horrible day dealing with a local jeep dealer, I decided to try this place out. Walked in Sunday morning and spoke with a salesmen and told him every detail of what I was looking for. By early Monday morning he called me with a vehicle offer exactly in my requirements. Long story short they gave me a $1500 more for my trade and a great price on a used vehicle. This proud new car owner couldn't be happier with my car buying experience through Auto Outlets USA
Beautiful high performance vehicle
by DJ S from Riverton wyoming
December 23, 2018
Great torque! The Mustang GT is very attractive,as well as being a high performance vehicle . Finish is very good and it surprisingly comfortable with power seats including lumber. Solid and comfortable in a performance platform
Terry Smith Jr was very personable and nice in trying to get me into a new vehicle. Although I was not approved for a vehicle with Marina, I still very much appreciate the service and professionalism showed to me by Mr. Smith. I will definitely refer friends and family to him if interested in purchasing a vehicle.
True Hot Rod, Roush Stage 3 performance.
by Big D from Shelby, NC
December 12, 2018
This car exceeds all my expectations. High performance, and 670 HP. Its not your family car, basically a two person car (Hot Rod) with a very small trunk.
My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
Great fun car
by Gt/cs from Ann Arbor mi
December 11, 2018
Have owned several mustangs over the years. Currently have a 2016 california special Gt, I only have two complaints
1, the interior would squeak. Took it to the dealer and they could not verify any issues. I ended up taking the dash apart and put padding where plastic touched plastic. Issue solved.
2, the non pro audio shaker sound system. Meaning the one without the subwoofer leave much wanting in terms of sound.
These are two very minor issues that are easily corrected. Overall I am very pleased with my mustang.
Always a great experience purchasing a car or truck from Orleans Ford. Small town atmosphere and no pressure.
by Ken from Raleigh, NC
December 28, 2018
I love my Ford Mustang, after renting several mustangs over the years and owning a 2004 I treated myself to one of the most enjoyable fun experiences purchasing my 2015 Mustang a truly beautiful automobile.
Picked up a great truck and worked with a good guy Larry Bruning. Larry made the process really easy and was a good communicator with email and texting while we finished up the deal. My first full size Ford truck and I'm really happy with it. Thank you Orleans Ford.
2018 Eco Vert Auto Mustang (4cyl turbo)
by Andrew from Waller
January 9, 2019
Bought Premium, it has all the bells and whistles. The only thing I don't like is the cup holders are not covenient and the back seat for extra guests sit in the wind with the top down. No complaints.
Peppy to aggressive when its needed, comfortable, customizable digital dash.
Very welcoming dealership; staff very responsive-Zach McMullen greeted us, made us feel welcome, We were impressed with his product knowledge over several modes and product lines. Took time to explain advantages of various features, followed through with the financial arrangements and simplified the paperwork process. Probably his professionalism “sealed the deal”...
A total head-rush!
by MustangClint from Champaign, IL
January 7, 2019
This is my third Mustang GT ('01, '08 previously). I drove the '08 to over 250k miles and it is still on the road - I hope for a similar experience with the '18. Owner experience on the '18: I LOVE THIS CAR. Mine is Kona Blue, PP1 with the six-speed. I'm a dinosaur so I didn't opt for all the bells and whistles. It's pretty basic but it is perfect for me. Performance-wise, none of my previous vehicles would start to go sideways in second pulling onto the highway. I leave the traction control on with this car. Engine tick is reported for some of these. I don't believe I have this yet (I'm at 14k miles). Others have reported on YouTube that they've had issues but I suspect most have pushed their cars pretty hard (I'm being nice). Nothing in the sales lit indicated the car came with Ford Racing support... The spray bore tech has me a little concerned for the long-term but this car is such a thrill to own/drive that I'm willing to see how it shakes out. The manual trans is not as quick as the auto version but I didn't buy it to drag race. Driving this car with the manual trans is an incredible amount of fun.
Took a little longer than quoted but they got me in for repair when other dealers had a longer wait. Wasn’t happy when I had to get something out of my car in back lot and found car unlocked and keys sitting on center console in plain view. Overall good service though and car appears to be working normally.
Best sports car value for the money
by Tom from Palm coast
December 13, 2018
The 2016 ford mustag GT California Special is absolutely gorgeous. The interior of the car made me want to have the CS. The seats, dash, stripes and wheels all make this unique and extremely comfortable.
I had the absolute best experience purchasing this Ford Edge. I do believe I got not only a great price on the car I purchased, but also a fair price for the car I was traded in. I actually had fun negotiating the deal. I will recommend Orleans Ford to all my friends. “Go see Don, he’ll get you a great deal.”
Most reliable and economic
by Miguel A. from Morristown
December 20, 2018
This car even though it is a 4-cylinder makes you feel like you're in a fancy sports car. Everywhere I go people complement me on it.
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