Mileage check for fuel reimbursement program was quick and easy by phone. We live 45 minutes away and have had our Soul since it was new in 2012. Being able to continue to take advantage of the mileage reimbursement with a verification and submission process this simple and without the drive is very much appreciated. Thanks Kia of Chattanooga.
I originally bought the Car Max warranty when I made my purchase 3 years ago. The $250 deductible was hard to swallow but it was there when I needed it. Thank you Zach for great customer care. He stood behind the warranty and gave us a loaner while our car was serviced.
I have only been living in Chattanooga 3 months and scheduled my older Fusion for an overdue recall, or two.
Fred impressed me, and from a mild interest in a newer, faster Fusion, I asked him to introduce me to one of the sales staff. Greg was very easygoing and we had a great time talking cars and other things. A short while later, Kris and I were finishing paperwork on a 325hp Fusion Sport. Oorah!
Great overall experience.
This was our 2nd car from Capital and Alicia Normand our sales person. I don???t have the words to express our satisfaction that we had with both sales. They worked to get us the deal WE wanted. Been buying cars a long time at different places but this place is it for us we will be back, thank you!
Weve been Toyota customers for several years but was impressed with the Ford options
So we decided to check them out. The salesman Ryan Bloom was helpful but not pressuring and very knowledgeable of the product. While making the purchase, the business office was quick and efficient. We may have spent 15 minutes finalizing the purchase where it took two hours on a previous Toyota purchase. Ryan fully explained the service department and introduced us to the vehicle options and how to set them up.
So long as the Escape holds up to our expectations, well return to Mize Ford on our next purchase.
My wife and I stopped in Chattanooga with the intention of viewing a used vehicle and then continuing on to another dealership out of state. At the end of the visit we left with a brand new vehicle that WE decided to buy. Daniel Hill took very good care of us and was not pushy in any way. He laid out our options for used and new vehicles at which point he gave my wife and I some privacy to decide what WE wanted to do. Kelly was also very personable and we didn't feel any pressure to get any additional services. She explained the extra services that were available but my wife and I made the decisions and if we said "No", Kelly didn't try to talk us into changing our minds. Richard made it a point to come by and check on us several times throughout our visit to make sure we were being taken care of. Our experience was very enjoyable and I would recommend making the trip to Chattanooga to visit this team. They are what what you expect when you think if the Infiniti brand and they give you all the information you want but let you make all the decisions.
I am pleased with the friendly and quick customer service that I receive when I go into Chatsworth Ford. I have done business with this dealership and will continue for the foreseeable future. A great company to work with.
This is our third purchase from the Chattanoga dealership. We have purchased in Alabama, but this dealership has given us the most satisfaction with overall care.
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