Excellent experience with this dealership - Dale, Michelle and Cleo were wonderful - they were thorough, very kind and down to earth. I never felt pressured and I would absolutely recommend this dealer.
by Kim loving her new ride from King of Prussia , PA
December 16, 2017
We purchased our 8th vehicle from Sloan Ford today. As a loyal customer since 2005 I highly recommend both their sales and service departments. Professional, knowledgeable and customer focused I wasn't sure what I wanted so they asked me questions and gave suggestions to best suit my needs. I test drove a couple models and picked the package with all the features I wanted. Amazing deals through Ford with honest, direct and clear communication about the costs and extremely fair pricing. I am thrilled with my new Ford Escape! Thank you Sloan Ford.
Great dealership and great customer service. Jeff in sales and Frank, sales mgr. Really made my wife and myself feel very at ease and welcome.......If you are looking to purchase a car with a knowledgeable sales staff and competitive prices, Sloan Ford is your best place to go.
Ron & Mary C..
My wife and I were in the market for a used minivan. Our search showed us the perfect car, one on Weathers' lot. We went to see it on a Saturday, and we able to keep it until Monday. Our salesman Tom was honest and fair with us. We got the deal we wanted for the car we needed.
Major repairs to brakes, spindles, cracked boots, steering unit plus replacement of filters, oil change and wheel alignment done satisfactorily on 13 year old vehicle. Had to recently return twice to fix thumping in rear brakes. Replacement rear rotor surfaces were grooved and found to be the problem. Finally remedied. The repair facility isn't the least expensive but their service and repairs are reliable. Use them for both my Explorers.
I gave this rating because of the attention, consideration, and accommodation that I received from Rex Aaron. God bless his heart. He took very good care of me. As for Anthony xxxx at service, he did not demonstrate any customer service etiquette to me. I was already upset about my disappointment with vehicles that I purchased just in May, and having so much problems. He got very argumentative with me on the phone coupled with condescending attitude. When I came to pick up my car he completely ignored me, and never acknowledged me, even as as I was saying hello to him. I was taken care of by others. That is not how I know Lincolon.
This is my 3rd car I bought from Rocky Ridge Auto and I never been disappointed about the quality of car they have. Is one of the best used cars dealers in the area to buy your next car!!! Customer Service is great, from the Owner to each employee. I always deal with Travis and he always do the best and go the extra mile to make sure I'm happy with my new car purchase. Thanks Travis you are the best!!! The repair shop is the same, always great job and quality of work!!! I will go there with my eyes close for any service, from an oil change to a repair. Great Job guys!!! Keep the great work!!!
Picked up a sweet 2015 Rx350 a few months ago. After shopping around, I found that their car was probably the best deal I could find. I stopped in, met with all the salespeople who were friendly and accommodating. Took the car for a ride and knew immediately that this was the one. Very clean and drove like a dream. Finished the deal, drove home and returned a few hours later to pick up my car. The people there couldn't have been nicer, and I felt that the next time I'm looking, they will be getting a call. Thanks again, JC Smith
Salesman Jeff Gemmill was responsive and courteous. I had to travel in from out of state to pick up the dump truck, and Jeff picked me up from the car rental agency where I was returning my rental car. Throughout the process, Jeff took time to answer my questions. The paperwork was all ready to sign when I arrived.
They understood what vehicle I was looking for and made the effort to find one they could give me a good deal on. My sales rep Vince followed up quickly with the questions and info I needed BEFORE I even had to come into the dealership so I wasn't wasting my time. It did take took two hours from when price was agreed upon until I was out of the dealer with car. Thats too long for paper work.
Buying another car from Robin Ford. Salesman (Rich) was great and very patience. Jim (Finance Mgr) worked with you to meet your financial goal. The whole team is knowledgeable, professional and friendly. Wouldn't go any other place.
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