This place is awesome the Manager is AWESOME!! I worked with Casey and she was the very best! She went above and beyond to make sure that I got the car that I wanted!! I would definitely purchase from them again!!
One of the best vehicles for the money
by Matt from Jefferson city, mo
November 12, 2018
This car has met all my needs. The only thing I would do different is offer an automatic sliding door. I have fractured my hand and 2 of my kids have slammed their fingers in there. The door is really big and hard to stop if it starts rolling
Well I hate to do this but I did give them several opportunities to earn my business but they failed. Response time was slow or none at all via email and when I asked for an appraisal estimate on my vehicle that I was looking to trade in, I never received one. I have moved on and purchased elsewhere.
good for transporting people
by oldman from venice, fl
September 25, 2018
Great comfort and access for entry and exit of passengers. Gives everyone a smooth ride. Wish gas mileage was better though. Good visibility for the driver
The sales manager Chad working very closely with me to find exactly the truck I wanted, then gave me a great price. I highly recommend Randy Marion Ford.
good for large families
by VanMan from pa
December 9, 2018
Bought used. Works very well for getting kids and all our stuff around. If I purchased new I would get leather and a limited slip rear end. Waiting to see how it does on bad roads... probably not good.
I drove an hour to trade my Mercedes for a Lexus they had taken in on trade and although the negoations started out slow and we couldn't come to an agreement that night, Jonathon said they would try and get some clarification on the value of my car and get back with me the next day. So I drove home that night thinking Yeah Yeah Sure, Whatever. I'd heard that before. Sure enough though Jonathon called the next morning and after just a little bit more negoation we were able to come to an agreement and the deal was done. I drove back at that point and picked up the car. I say all that to say that even though they could not make a deal that worked for me that night, they kept trying to get me a deal I would be happy with. I've bought quite a few cars from the so called upper end car dealers in and around Charlotte and never has it been so simple and easy to just go in and purchase a car. Oh and by the way, during that night while I was waiting to hear back the price had dropped on the car on line and although they didn't know that. When I brought it to their attention thinking it would " No you've ask for to much already, the deal is what it is " But no, they honored it without question. These are just really good people to deal with.
So if you ever need a deal on a vehicle go and see Jonathon Arrowood. As they say " You'll be glad you did " But if your not go back and see them I'll bet they make it right.
Need to show crash tests at what speed totals van
by Milemaker1 from Fort Worth ,Tx
December 26, 2018
It was great but got T Boned and totaled the van out. Other driver claimed to be doing speed limit but it was loaded with product and it sent me off the road over the grass and into a parking lot..Drvers side airbags did not deploy.
Great service, very friendly staff. Everyone let's you know exactly what is wrong with your car. That's why I keep coming back. Would definitely recommend to other people.
Great Bicycle Carrying Van
by agoetz616 from Andover, NK
March 29, 2018
This vehicle is an excellent choice for carrying 4 bicycles inside with 4 passengers or 6 passengers with two to four bikes on an outside rack. Just remove or add in seats as needed to carry more or less from the 12 seats provided. My brother in law is borrowing it for his daughter's wedding party. The six speed transmission with regular gas and a 3.7 liter V-6 makes it hard to beat for economy in this class. The suspension is proven and excellent for the weight capacity. We took 4 people and bikes to Cali and back for a 9500 mile trip and got 17 to 19+ mpg with different drivers. Wind and outside noise is minimal for a van of this size (long wheelbase, low body, window version) and the radio/CD player/iPod player is excellent because of the windshield sound board effect. Value seems to beat the Mercedes, Nissan, GMC, Express and Ram one ton competitors. Ride is surprisingly good and tight, with good handling.
David Smith was so helpful and really went out of his way to make sure we got exactly what we needed. I can’t say enough about the way he cared for my daughter and our hunt for a realiable vehicle.
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