Used Ford Transit-350 for Sale in Port Richey, FL

Purchased my car in 4/2017 was taken care of by Raul Rosado (salesman) and previous manager. A part from the inside of the car was broken and needed replacement. Per those two employees, they were suppose to follow up with me and never did after 3 months of emailing Mr. Rosado and calling without no response I went personally to the dealer and met Edwin Torres who went above and beyond to help me and make sure a had a loaner car and fixed all the issues with the car. The new manager was also accommodating. Staff like that makes a difference. The reason why I bought my car at your dealer was because my son in law bought GT mustang last year and had great customer service. The two sales people that helped me back in April had no customer service and I felt because I am 68 years old that they could avoid my emails and calls, I'm happy they are not a part of your organization.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

It was great but got T Boned and totaled the van out. Other driver claimed to be doing speed limit but it was loaded with product and it sent me off the road over the grass and into a parking lot..Drvers side airbags did not deploy.

Overall a good purchase experience. Tim was patient and provided all documents I requested. Everyone was polite and not pushy. I contacted the dealer the next day to ask about a spare key because I purchased late at night and everyone was ready to go. I feared that I may have forgotten to ask for it or the team forgot to provide it. After making contact I was told I would get an answer and I have not received an update on the spare key. The car was purchased with just one key. I would appreciate an update on availability of a spare key (858-361-0647)

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

LET ME TELL YOU ABOUT HOW GOOD GOD IS AND HOW HE SHOWS UP WHEN YOU AREN'T EVEN EXPECTING HIM TO. I FEEL THAT HE WAS THE ONE WHO PLACED TERRY PHILLIPS IN MY PATH THAT DAY. I HAD BEEN HAVING 1 "SMALL" ISSUE WITH MY 2011 NISSAN SENTRA I CALLED IT (SILVER FOX) EVER SINCE I BROUGHT THE CAR A YEAR AGO FROM ONE OF THOSE GOD FORSAKEN BUY HERE PAY HERE LOTS. I WENT TO DIFFERENT MECHANICS AND THEY ALL TOLD ME IT WAS A DIFFERENT ISSUE. I THOUGHT IT WAS SOMETHING AS SMALL AS AN ELECTRICAL ISSUE WHERE A WIRE HAD CAME A LOOSE AND NEEDED TO BE PUT BACK TOGETHER OR SOMETHING. EVERY TIME I WOULD START MY CAR IT WOULD TAKE A LITTLE EXTRA TIME TO CRANK OR CATCH, RIGHT?! NO BIGGIE AS IT ALWAYS TURNED ON AND RODE FINE. THAT IS UNTIL THE PROBLEM STARTED WEARING ON MY BATTERY AND I HAD TO GET A NEW BATTERY AND THEN IT DRAINED THAT BATTERY SO I HAD TO GET ANOTHER ONE. LAST WEEK I SAID ENOUGH IS ENOUGH I'M JUST GONNA PUT MONEY INTO HER AND FIX HER UP. LAST SATURDAY I PAID FOR $300 IN REPAIRS AND THIS PAST SATURDAY I WAS GOING TO PAY FOR $300 MORE IN REPAIRS, BUT SOMETHING TOLD ME INSTEAD OF GOING BACK TO MEINEKE TO GET IT FIXED LET ME TAKE IT TO NISSAN AND HAVE THEM LOOK AT IT. I MEAN THEY WOULD KNOW THE CAR BETTER THEN ANYONE. HERE IS WHERE YOU INSERT TERRY PHILLIPS THE MAN TO GO TO IF YOU'RE PURCHASING A CAR FOR THE FIRST TIME OR 5TH TIME. WHILE WAITING FOR THE DIAGNOSIS OF MY CAR I TALKED WITH TERRY. TERRY MUST'VE SEEN THE WORRY AND STRESS ETCHED ON MY FACE. HE CALMLY ASKED ME WHY I WAS THERE. HE GENUINELY WANTED TO HELP MY SITUATION. HE TOLD ME ABOUT A BRAND NEW 2015 CAR THAT WAS READY TO BE DRIVEN OFF THE LOT. MIND YOU IT HAD ALREADY BEEN DETAILED AND EVERYTHING, BUT THE DEAL HE WAS WORKING OUT FOR A WOMAN HAD FALLEN THROUGH. I THINK IT WAS MEANT TO BE MY CAR. WATCH HOW GOD IS ABOUT TO SHOW UP AND SHOW OUT.. TERRY SAID, "VALIA LET'S GO TAKE A LOOK AT THIS 2015 NISSAN SENTRA. IT'S MY LAST 2015 SENTRA AND SINCE YOU HAVE A 2011 I THINK THIS WOULD BE PERFECT FOR YOU." I WAS OPTIMISTIC AND WENT TO LOOK AT THE CAR. JUST WALKING UP TO THE CAR I FELL IN LOVE WITH THE COLOR. IT'S BLUE, BUT IT LOOKS TO HAVE A GREEN UNDERTONE. I GOT IN THE CAR AND BOY WAS IT AMAZING. I MEAN THE WORKS. NEVER THE LESS I WAS IN LOVE. I DIDN'T KNOW HOW IT WAS GONNA HAPPEN, BUT I KNEW I WANTED THAT CAR. SO WE WENT BACK TO THE OFFICE TO SEE WHAT THE NUMBERS WOULD LOOK LIKE. DURING THIS TIME SAM WHO WAS THE PERSON GETTING MY CAR LOOKED AT FOR ME CAME TO SPEAK WITH ME ABOUT WHAT WAS REALLY GOING ON WITH MY CAR (SILVER FOX). HE HAD A LAUNDRY LIST OF THINGS. FROM THE TRANSMISSION, ALTERNATOR, FUEL PUMP, SENSORS AND MORE. I WAS SHOCKED. HERE I WAS THINKING IT WAS A SMALL PROBLEM AND EASY FIX. IT WASN'T. I WOULD'VE HAD TO PUT IN MORE MONEY THAN THE CAR WAS WORTH TO GET IT BACK TO RUNNING 100%. SAM GAVE ME SOME TIME TO THINK THINGS OVER. AFTER THINKING I TALKED WITH TERRY ABOUT MOVING FORWARD. WE TALKED NUMBERS AND I REALIZED THAT MY MONTHLY CAR PAYMENT WAS A LITTLE MORE THAN I WANTED TO PAY. TERRY WENT ABOVE AND BEYOND FOR ME. HE WENT AND SPOKE TO SOMEONE TO SEE IF MY INQUIRY ABOUT A LOWER PAYMENT WAS POSSIBLE. HE CAME BACK AND TURNED MY FROWN INTO A SMILE. NOT TO MENTION HE SAW ME THROUGH EVERY STEP OF THE WAY TEST DRIVING THE CAR NOW KNOWN AS "HEAVENLY BLUE" TO DOING THE FINANCE PAPERWORK RIGHT UP UNTIL I DROVE OFF OF THE LOT WITH MY NEW BABY. THE MORAL OF THIS LONG STORY THAT I TRIED MY BEST TO SHORTEN IS THAT GOD WILL NEVER LAY MORE ON YOU THAN YOU CAN BARE. HE WILL SEE YOU THROUGH ANYTHING IF YOU JUST CONTINUE TO BELIEVE AND HAVE FAITH IN HIM. TAKE NOTHING TO MAN AND EVERYTHING TO HIM. TERRY PHILLIPS YOU ARE THE IT FACTOR THERE! YOU HELPED ME GET MY FIRST BRAND NEW CAR. SAY BYE BYE TO PRE-OWNED CARS. I WON'T GO ANYWHERE ELSE TO GET A CAR IN THE FUTURE AND I WILL BE SURE TO SEND ALL OF MY FAMILY AND FRIENDS TO YOU. YOU'RE THE BEST AT WHAT YOU DO. YOU'RE PATIENT, KIND, A GREAT LISTENER AND YOU SEE PEOPLE AS PEOPLE NOT JUST ANOTHER SALE. THANK YOU!!

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

went in to buy a truck and bought a truck. They were great to deal with and the truck was fairly priced. I will do more business with them in the future.

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

I have purchased more than 50 vehicles in my life and the experiece at Julian Auto sales ranks at the top of the list for a great buying experience. Brien , Antoine and Scott were both friendly and professional. I would recommend them highly. Sincerely, Darrell A. Libka

Wonderful vehicle that will be moving for years to come. The standup cabin vehicle makes it easy to move in and out of the vehicle.

El servicio fue excelente Edwin nos ayudó muchísimo muy buena persona les recomiendo este lugar para cualquiera que quiera comprar un carro .Habla ingles y español y hace lo posible porque salgas feliz y con el carro de tus suenos

After dealing with a couple of local dealerships that left me disgusted and insulted, I decided to give on-line buying a try. I found the car I wanted on Vroom and then began checking every review on them that I could find. Most of the complaints had to do with getting the titling paperwork in a timely manner. I could deal with that if that was the main concern. So- I let Vroom know I was interested in the car and gave them information on my car as a trade in. They responded in 30 minutes with a guaranteed offer that was exactly what I was hoping to get based on Kelly Blue book.We decided to finance the remainder of the loan through our own bank as we got a better interest rate. Everything went beautifully! I was given the extension number of the associate that was assisting us and we were kept apprised of everything along the way. I mentioned the concern about receiving the titling paperwork (our interest rate could go up if we didn???t get the paperwork to our bank within 45 days). They had me talk to a person in their titling section who assured me she would make sure it went out as soon as possible. Delivery- Seamless! The truck couldn???t come to our house- no way to turn around-so he met us at Walmart (I love telling people I got my car at Walmart). He pulled my new car off, went over where some minor scratches were (I wouldn???t have seen them had he not pointed them out) , documented the condition of my trade in, loaded it up on his truck and DONE! My titling paperwork arrived the next day. I couldn???t be happier with the whole experience and will use Vroom the next time we???re looking for a vehicle.

I ran an ad on Craigs List for 2015 Lexus GS350 AWD and was contacted, via text, by Scott of Vroom. He asked if I would give him more information and he would give me a bid to buy the car. I had already looked into buying an Audi A6 and they low balled me on the trade in value. I then decided to downsize and sell the car rather than trade it in, so, I went to CarMax and they gave me a little more than the Audi dealer. The offer from Vroom as 10% higher than CarMax and the Internet process was very simple and efficient. I got my money within 24 hours (Direct Deposit to my checking account) after they received the title (via over night FedEx which they supplied via the Internet) and 7 days later a car carrier came for the car. I would highly recommend this company! I live in Pennsylvania and Vroom is in Texas.

I think it’s a just okay for a cargo van but transmission is not good when getting on express way or accelerating getting onto express. Not to mention poor gas mileage.

My Vroom first contact was Shannon Humbles. He was very friendly sales and he answered all my questions straight forward that I had been convinced to purchase 2018 Jaguar XE on 10/1/2018. The car delivered on time. There was some cosmetic work need to be done. Safiya Armstrong at Vroom Customer Support was my contact person. She did excellent job in handling the matter in prompt, profession and friendly way. She followed up to the end in timely manner until the issue is solved.

The sales staff at Vroom were a pleasure to work with, we were from Maryland and hesitant to purchase an Audi A6 TDI without seeing it first. We also planned to trade an older car as well and Vroom took care of everything, we took pictures of our car and sent them in for the appraisal, the process took about 15 minutes but the offer was lower than what CarMax had offered a few months before, we took it back to CarMax and received the new offer. Vroom adjusted the initial offer without any problems. The final numbers and financing were agreed upon and Vroom sent the paperwork to be signed with highlighted areas to avoid any confusion. They included a self-addressed pre-paid over night envelope to make things easy. Shipping was flawless, Vroom sent multiple pictures as the Audi was being loaded and included the drivers contact information. We received a call about 24 hours prior to the scheduled delivery asking if we wanted to accept delivery on a Sunday instead of Monday, the early delivery was perfect for us and the driver kept us updated on his progress, we received multiple calls and even had a final call saying he was 5 minutes away. It was impressive to see a tractor trailer with cars pull up to the house, total time from arrival to leaving with our trade car was about 30 minutes. The driver unloaded the Audi and we did our walk around inspection and accepted the books, keys, etc. then did an inspection of the trade vehicle, handed over the keys and let him load it. Most impressive was the after sales support, Sirius needed Vroom to activate the trial subscription; I sent an email and had a response with minutes. We also asked for a status update on our plates, the temp tags were still good for a couple more weeks but we wanted to make sure the tags were on the way or let them know to extend the tags. The sales staff at Vroom called the house within an hour and said tags would arrive later that week. Overall, the most enjoyable experience we've had buying a vehicle, no hassles from the staff, delivery to your door on the weekend, and surprises after receiving the vehicle. We were skeptical at first, the process sounded too good to be true but was exactly as advertised actually better than advertised, we'll definitely use them again!

The Vroom.com team was amazingly helpful and responsive. I did not know what to expect as this was my first online experience of buying a car online. It blew my mind how easy it was. And when I was hesitant or confused, the team confidently reassured me. I will never go back, if at all possible, to spending a 1/2 day at a dealership again! #goteamvroom!

Kevin Jewel was very welcoming and helped us find a vehicle that had all the accessories and interior that we were looking for. He was very honest and straight forward with the deal that he gave us, which was a very good deal. Mickey was great also! He walked us through the financing and explained everything about our contract in a very detailed manner. Both Kevin Jewel and Mickey did not pressure us in anyway and we felt comfortable with them guiding us through the process of purchasing a new vehicle. We will recommend them to all my family and friends!😃👍

I like the vehicle but have had problems with the rear end. Currently being repaired. Drives well, handles well, great visability. Gas mileage is approx 18. A ton of room for my business use.