I highly recommend this dealership. Internet folks on top of their game. The new management team worked the numbers for me as I requested and put me in the exact vehicle I was looking for! Overall great experience.
My husband bought a truck from Riverbend in 2003 and was so satisfied decided to return for another purchase. Our salesman Chris Carroll and the used car manager treated us so kindly. They were more than willing to assist us in anyway and very nice during the whole process. A small town dealership with small town values and integrity. We have always had a positive experience with Riverbend and this time was no exception. Thanks Riverbend for everything!
Jack and I went to River Bend Ford to look for a small SUV. My best friend Sonjia recommended we see Joyce Day because she had done business with her for years. We didn't intend to buy that day . We just planned to look for a good used car. We asked for Joyce and she already had the perfect car for us that had just been traded in. My husband had recently had an accident that ultimately led to a partial amputation of his left leg. The crew there helped him get into his wheelchair so that he could look at the car more closely. After we went inside the dealership Joyce talked us through the details of the car. We felt like we had been friends forever. We've never bought a car with a smoother process than Joyce offered us that day. To anyone reading this review, please take our word and visit Joyce Day at River Bend Ford in Bainbridge, GA. We give her a rating of the BEST salesperson you'll ever want to do business with. She has a heart of gold.
Hard working friendly professional made buying my truck so easy it was ridiculous...Thanks Herman !Thank you Riverbend Ford for your southern hospitality...showing others how its done!!! #mytruckrocks... Mark jax.fl.
As you can see I gave Riverbend Ford of Bainbridge, Georgia 5 stars. This was a very smooth process from Beginning to end. I would like to give praise to my salesman, Herman Garland. Not only was he extremely genuine but he was true and professional. I did not walk into Riverbend Ford with the intentions of buying a new vehicle, but the more I talked with Herman the more inclined I became. His years of knowledge and experience in auto sales was superior. Thank you Herman Garland!
While waiting to have my truck serviced, I found myself looking at smaller trucks that would better serve my needs. Bill Gute listened carefully my to my specifications and was able to show me a used vehicle that fit perfectly. The entire trade and purchase was completed that morning and I left with my new truck. All staff at Riverbend Ford were very friendly and helpful making the transaction painless. I definitely recommend Riverbend Ford in Bainbridge and specifically Bill Gute to anyone looking to buy a vehicle.
23 years servicing my vehicles and never disappointed!
by Satisfied23 from DealerRater.com
November 17, 2018
I have purchased 5 vehicles at Proctor Acura in the last 20 years and had them serviced there also. I have always been pleased with the vehicles, but a major reason for my continued loyalty to the brand and the dealership has been the excellent service and courtesy of the staff over the years. Great people, great dealership!
I found a vehicle online that was at Tallahassee Ford. I sent an email asking if it was still available and Matt responded within minutes and asked if I wanted to set up an appointment to see the vehicle. This was Friday evening around 8pm. I showed up the next morning, test drove the vehicle, and was driving away in it a few hours later. The vehicle was as advertised, negotiations were reasonable, and Matt was a pleasure to deal with. Additionally, the vehicle I purchased qualified for the Nationwide Extended Warranty program which is good for 20 years/200,000 miles! Folks, this was the 12th car I've purchased from a dealership and I don't sign the papers until I feel like I've gotten the absolute best deal I can. The presence of this warranty put buying from Matt and Tallahassee Ford over the top for me.
I really was dreading going to the dealership to shop for my new car because of past experience. The minute I stepped out of my car and was greeted by Matt I felt really comfortable he was so easy to talk to and as we talked about the purchase I felt he really wanted to make sure I found the car I needed and wanted. I will useFord for service and any vehicle purchase in the future.
James in my opinion is one of the best sales reps I've dealt with. I was able to tell him what I am looking for and he searched for the type of SUV I was requesting. It's very important for the sales rep to listen and not try to choose your vehicle for you. Thanks James for letting me choose my vehicle and being there to answer any questions and concerns I had. Give me a call. I think I am ready for an upgrade. C'Griffin-Greaux
Matt and Josh were great. I found the truck on line and was in and out of dealership within 2 hours with my new truck
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