Used Ford cargo vans for sale near Richmond, KY

Link was a great salesman. He was kind and explained everything! Please ask for Link!

Timothy, Tanner, and Lawrence who helped us where exceptional. The dealership offers transparent pricing, the absolute BEST deals and the guys are courteous, efficient and made the entire process painless and easy. This was the best car buying experience of our lives and we have bought nearly a dozen cars over the years. There was no pressure and it was like working with a friend to get you the car you want at a great price.

The easiest and quickest car buying experience I have ever had. I have bought a few cars here without any issues. The best part……no doc fees!!!

Bought a brand new in 2019 Transit Connect, since then we only had to change the brakes and oil !!!! Love this van. Works fine for our company needs. The money that we saved on gas alone is priceless (27/28 MPG). I decided to write this now because this is the only Ford product that didn't disappoint us. Hopefully they start making this work horse again soon.

Good running van .This van no rust . Van shipped from California State. Van ready to work. Nice and excellent van . Good engine and transmission.

I have never reviewed a car purchase, even though I have purchased 14 cars during my lifetime. But due to the EXEMPLARY EXPERIENCE of my purchase from Featherston, I felt the need to share. While this might be wordy, it details my Featherston experience: To begin with, Featherston is located more than 450 miles away from where I live. My initial contact was texting and calling Ryan. From the onset, he was professional, friendly, personable, and welcoming. Even though these text and phone calls began during their extremely busy Labor Day weekend, Ryan's interactions were timely and informative. He put to rest any fear that I had of obtaining a rental car traveling such a distance, only to be disappointed. Ryan made me feel like I was his only customer, during one of the busiest times of the year. As the likelihood of purchasing the car progressed, Ryan then put me in contact with Bo to discuss details. Bo called me and was just as remarkable as Ryan. For example, while Bo assured me that his dealership had already inspected the car, he recommended that I have it checked out elsewhere. Since Bo knew that I was unfamiliar with his area, he even suggested some locations. But Bo insisted that I was not bound to only his suggestions, and that I could take the car anywhere to be checked out. Bo just wanted me to feel comfortable wherever I decided to have it checked out. When I arrived,Bo happily greeted me. Since this was our first in-person contact, instead of "throwing me the keys and off you go", Bo chatted with me briefly. I have had prior interactions when purchasing cars and felt as though the seller could not push me into their car fast enough. Not with Bo: he made me feel more like a good friend of his, rather than "I'm just a customer". After my test drive,I felt confident, but now to have it professionally checked over. Since this was the day after Labor Day monday,MANY locations were already busy and told me to come back another day, or wanted to charge an outrageous amount as they were so busy. I lucked out and spoke with a mechanic at a new car dealership of the same make as my test drive: he could do their multi-point inspection this same day, and it was a very reasonable price. But they were 25 miles away from Featherston. I returned to Bo and explained my situation. Without pause, Bo had no issue with the distance, and just wanted me to feel comfortable. The new car dealership's multi-point inspection did not raise a single issue. Back at Featherston and I purchase the car. Bo does all the paperwork for Kentucky and my state. Bo even has an employee assist me in dropping of my rental car. Bo thanks me for my business and wishes me a safe trip home. I travel 450 plus miles with a huge smile on my face with my car and zero issues. In my state's DMV, zero issues getting car licensed and titled. Today, exactly 2 months later, and I am smiling even more and could not be any happier! Ryan and Bo...THANKS!!!

I went in to buy a new car because I had recently totaled my car. I spoke with John before going about which car i wanted to see. Meeting John on the lot we got talking and ended up having mutual family friends from my hometown and one of his good friends. Buying my first car I thought was going to be stressful but the attention to detail and care while looking for a car at Featherston was unmatched by any other place I had previously went to look at cars.

Its the kind of commercial vehicle I was looking for and could not ask for something more reliable . I usually take to a ford dealership twice a year for maintenance and it has produced great mechanical results for my long distance rides. Hey guys, go for it!!!! would not regret it.

Prompt responses, easy to deal with, not pushy or rude. Didn’t try to oversell theirs or underbid my trade. Easy buying process. We’re straightforward with details on the trucking bought. By far the quickest car buying experience I’ve ever had at a dealership I was in and out in less than an hour. I’d do it again if i needed another car.

i love this car i can wait for ford to make the new transit connect if you take car of it and do all your recomeded service this car will go 200,000 + miles but if you dont take car of it you know what is going to happen

I would buy from this dealership again. John was helpful and returned calls promptly. We drove an hour to get there and John was waiting to show us the car we were interested in buying. Paperwork was done quickly and we headed home with our car. It was a great experience.

We have six kids in this vehicle fits our family perfect. The gas mileage is better than you would expect. It definitely doesn’t ride like a luxury car. However why do you give up in some slight road noise you definitely make up for in convenience. It fits car seats well. And I’m 5 foot 11 and can easily move around inside.

Overall - very good! I didn't have an appointment - something came up rather quickly and they handled my request wonderfully! I can't say enough good things about my experience. And this was the first time I was at this dealership and did not buy my vehicle there... even so - they treated me as though I was the 'best' customer ever!!

I am always greeted by my name. They are always very kind and listen and tempted when I tell them something is wrong with the car? Even though I don?t know much about it. They make sure I know what needs to be done right away for safety reasons or what can wait a little while. I certainly appreciate that!

Nothing but good things to say about the Ford Transit Connect Van. Easy to drive, great on gas mileage and extremely reliable. this has lots of room for our family of 6 plus tons of room for storage.

The Maintenance staff at Sutherland Chevrolet are efficient & professional, & I am always satisfied with their work.

They worked with me to make a deal. The test drive was very good. He was very courteous.

Brandon and his guys are top notch! Wouldn?t take my car anywhere else! Always fast and do a great job on my vehicle! Best service in this area!

We were traveling with a camper and they helped us quickly get back on the road. They were fast and efficient. We could not thank them enough, they were very much appreciated.

no concerns with experience that day. the restroom was clean - the waiting area was clean, large, allowing me to get work done while waiting. friendly - professional staff will use service there again