Toyota is a Wonderful Car! Kelly Eagle Great!
January 30, 2017
I have an appointment with Kelly Eagle and several others for a tiny bit of possible work on my 2011 Toyota Camry LE that I fully expect to purchase tomorrow (Monday, January 30th, 2017. Should I not do so, I will update this review or write another stating so..,.and why....but I feel confident that doing that will not be necessary). From the beginning, I was quite picky and really wanted to take my time, do research, not jump or make any hasty decisions and get the car purchase deal I wanted. "Kelly" and the other personal there were very understanding and patient with me. Thank you! She even introduced me to key people - the owner, head mechanic and many others - who all assured me that they did business like I remember businesses doing and being in the past - with honesty, integrity and placing the customer (and their happiness and well-being) first. Sometimes I need to put myself in each of WWVH's emplyees shoes and really find out "where they are coming from". as well as all of them sincerely doing that with me. And I really believe they did do just that for me! Finally, after 5 days of thinking and researching, I just felt deep in my heart that this car was for me! It had "my name" on it, so to speak! Kelly told me she thought that car was for me right from the beginning and first saw the car! Finally, when I called her again and asked if the car was still there, I was so glad to find out that it still was - and still was available for me to purchase!!! I've had "a peace in my heart" about it for the entire 5 days (but didn't believe it myself - I thought it was just my own wishful thinking), and feel that it will be a car purchase that will be far better than any other one I dreamed possible! I was really concerned that someone may have come along and purchased it right on the spot! Because Kelly had previously told me that many people were calling and coming there to see it! She had almost sold it to someone just before I came in the first time to I saw it. I am really looking forward to purchasing and receiving this beautiful Toyota Camry LE, but am trying not to rush or be in a hurry. I know wonderful new "things" can never satisfy "the inside" of anyone, but they sure are nice to have and enjoy! Thank you Walla Walla Valley Honda! Kelly and everyone else involved! I really appreciate, respect and trust you, and look forward to many years ahead regarding your service on my present car I'm purchasing, as well as many, many years to come! God Bless you all. Sincerely John A. Jones Walla Walla, WA