I went to Harry Browns Looking for a used Vehicle for my wife . Her Old 2004 Chevrolet Impala, has some major Transmission trouble and a 152,000 miles on it so I felt it was time to replace. I first seen 2017 Chevrolet Impala off Cars .Com at Harry Browns. I had heard many good comments from friends and co workers about Harry Browns so decided that's were I would start my Car search. Well I set up an appointment and then went to see what I could find if anything. Well as I entered the building I was greeted by one of there Employees asking if they could help me and I said I was here to see Chad , and was told he would be right with me and to have a seat. They the Employee offered me Coffee Or a Bottle water which I declined. With in 5 minutes Chad came out and visited with me Explaining he was the Sales Manager and welcome me to Harry Browns. He spent a little time with me explaining what to expect on this visit and that my time with them was of the highest priority . He then Introduce me to Product Specialist name Brandon Vance. And said he would take me out and look at some vehicles and test drive them and answer any question I may have. Well as I spent time with Brandon, him and I talked quite a bit about the types of Vehicles and what to expect. As I mention Earlier I originally went there thinking I wanted an another Impala for my wife but as I test drove the different Vehicles I found out a lot about Chevy Equinox which I determined would be a better replacement for my wife. I then ask Brian if I could drive the car to Pick -up My Wife and see what she thought. Upon returning with her it was decided we would go ahead and purchased the Equinox. From there Brandon, Took us through the process of purchasing that vehicle and once all the paper work was done he spent Quality Time with my Wife and I explaining all the different features of the vehicle we purchased. Keeping in mind we are both in our late 60`s and are not very computer savvy. Well in the end we both left with our New Car very well satisfied. I have to give everyone we dealt with at Harry Browns a big Thank You ! And A special thanks to the Excellent Job Brandon Vance , did for us. We would diffently Buy another Vehicle from them in the future and highly recommend them to everyone we know. Again GREAT EXPERIENCE!
The overall experience exceeded all expectations. From the scheduling, estimated quote, throughness, and completion of job. I would have no problem making a recommendation to others. People were great to work with, very knowledgeable, and very helpful.
The team at House Chevrolet is extremely knowledgeable and always willing to help. It was simple to end our lease early and start a new one with a larger vehicle for our family. Though a lengthy process they we always offering refreshments to help get through waiting for reports. Would definitely come back again.
Bob Portwood was a great Salesman to deal with. Very informed on the 2018 truck we purchased. He was with us during the whole process. We would go to him for any future purchases. Would recommend him, as a salesman, to anyone. Mike & Jane Bi
I have bought several new cars in my life time. Working With John Breitenstein was a pleasure and the best experience I have ever had with any salesman. We just got down and made it happen without the waste of time playing games.
I bought a truck at Jeff Belzer on Black Friday. I am more understanding of the challenges because they were extremely busy that day. I worked with Jack Yanisch mainly and he was very nice. The challenge was that after the decision was made to purchase the truck I wanted there was no one available for financing portion of the sale. My total time spent at the dealership was 10:30-3:45pm. 5 hours. I had planned on 3 and drove over an hour and a half to get there. I also was frustrated because they were so busy no one came to update me on how much time was going to elapse before it was "my turn". Ultimately I drove home in my new truck which I love. The person who helped me learn more about my new truck (Bob Shoemaker) was awesome and thorough with my understanding of the technology in my new truck. My finance person (can't remember his name) was also very nice. I am glad I went but it would have been nice to have someone update me more about the length of time it was going to take to get the job finished. I gave only 3 stars due to length of time I waited not personal issues with sales or finance people. They were all nice.
My husband and I purchased a 2017 Ford Expedition EL Limited. We actually went on Black Friday (not thinking of it). Despite how busy they were, Gerard worked very well with us. After the initial test drive and explaining everything, we started the loan process paperwork and they looked at our trade-in. Gerard was keeping us updated on the loan process. We were there approximately 4.5 hours in total. We are very impressed with their services they provided. We also worked with Tim in financing and he really worked some magic and got us a better warranty than we originally expected. We highly recommend Gerard and Jeff Belzer's Ford in the future and will also come back in a few years to upgrade! Thank you!
Aaron and Josh were great to work with and were able to fulfill my requests with complete satisfaction! In the end I left feeling appreciated.
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