I bought a used 2015 Nissan Altima, totally, over the internet from Lucy Skirvin at Dodge Country Killeen. She was very patient (emails) and handled all the necessary paper work and financing. I bought the car, sent her a credit card deposit and the next day arrived at Dodge Country to finish the deal. I was met in the parking lot by Raul Rivera and he had reserved an upfront parking space for me. Then less then 30 minutes later I was in the finance mgrs. office signing the deal. Since I live 98 miles from Killeen, Raul got Christopher Rodriquez and Nick Schroeder to follow me home and deliver my car! Dodge Country made me feel like a VIP and I have never been treated so professionally at a car dealership. I will surely buy my next car from Dodge Country, Killeen and recommend others experience this dealers Pro Customer Service. This Dealership has set the bar very high for other Dealers to match there style!
I've been buying cars from Dodge Country for fifteen years and it's always easy. The greatest experience ever. Dodge country will take care of you. No matter what you can get a quality new or used car or truck with the payment to fit your budget.
The salesman, Mr. Micheal Williams was excellent in finding what I wanted in a Used Subaru. He was very patient and was able to find what I was looking for. He over did himself by looking up items, bringing cars for me to try, explaining the details of the car and what it had to offer. I came back twice to him to know that he would find what I was looking for. The only negative experience with the dealership was when the managers would talk down to him, for something he didn't do. Otherwise they did work with me with their prices and wanted to make sure I was pleased.
I went in looking for a used car because i figured out what my payment would be and I wanted to stay around that at a certain price point. Love the freebees of owning a new car just knew i wanted to stay at a certain payment. Met Rich, "Richie Rich" they call him and he took his time listened to me and made a plan to show me exactly what I wanted in the price range i wanted , and then asked to show me something else, he showed me a new car he could get me in the price i wanted payment wise! I never would have thought I could drive new! He is fantastic!
I have bought a lot of vehicles over the years and it has always been something I dreaded. Kimberly made it all so easy, and so comfortable with no pressure at all. The best car buying experience I've ever had!
In 12 years we have bought 6 new or used cars in our area. Each time we've shopped @ Hoffpauir (to keep our $ local) and each time we have left the dealership (after conversations over several days) without any reasonable deal and feeling entirely unappreciated.
The service and sales staff always go out of their way to take care of my needs in an efficient and satisfactory way. I can count on them to get me back on the road as quickly as possible, and to feel confident about the services provided. They are always friendly and helpful, and it is a pleasure working with them.
Very Happy. Easy buying process. Competitive price. They gave me more than I was expecting for on my trade. Found the pickup I was wanting in a timely matter. Salesman was informative and on top of everything
Great service department! This is about the 4th vehicle that I have purchased from you. The staff is always friendly. There is usually a long wait for the service/repairs to be made. It is great to get to get factory repairs completed at no cost. Thanks again.
I was very impressed with Dallas, our salesman. My wife and I were allowed to take the car and drive it extensively and I was allowed to have the car looked at by my mechanic. Additionally. Dallas saw to it that the accelerator pedal was retrofitted with an extender to accommodate my wife. We were very pleased with the whole process of buying this car.
The service on our 2012 Traverse was handled efficiently and in a professional manner. The ser
The service department advised us that the damage was caused by rodents and that
The repair could possibly be covered by our insurance company. It was and that information saved us hundreds of dollars. We appreciated them working with our insurance agent and getting the repairs done sooner than promised. We were pleasantly surprised and certainly appreciated the quick turn around. Thank you.
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