I daughter after Cody Patterson after a recommendation from a friend, who typically is a harsh critic. Cody went above and beyond in meeting my families needs. I went in expecting upfront honestly from a salesman who would work with my budget, and left with that and more. I have never had a better car buying experience.
While shopping for a new car is stressful at best the salesman, Scott Brockelbank, at Seelye KIA of Kalamazoo made it a GREAT experience! Scott came "highly recommended" and he did not dissappoint! He answered all my questions was courteous & professional. KIA service is always TOP NOTCH at this location and I will not hesitate to see Scott again when the time arises for another car and I will recommend him & this location to ALL my friends and family in need of a car.
How refreshing to be treated with sincere respect. I've had experiences at other dealerships of being treated as though I had little knowledge of autos and needed to be told what I should purchase. Not West Point! From the very first email and prompt follow up phone call, to the actual purchase process, Jason and Erik were both professional, friendly and willing to listen. The buying experience was pain free and quick.Very fair price on my trade-in AND my new vehicle! Added bonus: these people really seem to care about and be invested in their community. I'm sure this contributes to their ethic to go the extra mile. I am very impressed and couldn't be happier with the place, the process, and my purchase.
Courtney is the best in service! She is quick, efficient, responsive, honest, helpful and caring! It is always easy to schedule and get quick and good service. Courtney calls right back if I miss her and I'm always delighted with the job she does for us! I would choose Sunshine Toyota just so I could work with their service department!
My wife and I returned our 17 Escape lease for a new 18 Escape. The process couldn't have been easier. Floyd showed us a few options. We considered an Edge and a Lincoln MKC. I wanted the MKC but Floyd actually advised us to save money and stick with the Escape. He gave us a great price on the MKC too, and I really wanted it, but we are very happy to stick with the Escape and save some money. Thanks for the advise, Floyd. The new Escape is even better than our 17 and we couldn't be happier.
Chip was so great through the process of picking out our vehicle and very patient as we decided on which one we were interested in the whole process only took a couple hours in this very simple! Highly recommend chip at Lakeview ford!
It was fast,quick and easy. There was no pressure;the salesman knowledgeable and friendly.
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