We visited to test drive a used suburban. After the test drive my wife and I weren’t sure that it was exactly what we wanted (nothing wrong with it, just not our ideal car). We told the salesman, Shawn, that we needed to think about it and weren’t ready to make a decision. Based on past experience with other dealerships I was expecting the pressure and sales tactics to start... nope, not with Shawn. Before we left Shawn brought over the GM for the dealership and I thought “here it comes - he’s going to apply the pressure”. Wrong again :) Before we left Shawn asked if he could get us some bottles of water for the ride home. I hope to have an opportunity to buy a vehicle from Pellegrino in the future, as they gave me the best dealership experience I have ever had!
Another enjoyable experience with our recent purchase at Pellegrino Buick GMC, thanks to Lou Cerota. One again, Lou has gone out of his way to make sure our car buying experience was pleasant and hassle free. Lou made sure we understood all functions of the car. We have lost count of the number of cars we have purchased or lease from Lou. Thanks also for his secretary's (Craig) assistance.
My Salesman Denny Pratta worked very hard from start to finish to put me in a great pre-owned truck. They worked very hard to get me the best possible financing. I would recommend them to all of my friends and family.
Good dealership with really good quality vehicles!
by Michael Hales from Magnolia, DE
September 3, 2018
Very good dealership. I've purchased two vehicles from them (summer 2018) and have been very pleased both times.
Check their inventory often, as you'll find there's always a good deal ($$) on a really nice vehicle.
Eric - was willing to work around my schedule, and was able to assist me in getting the price for my vehicle to what I was able to afford by working around several options. He even had a few matchbox cars to keep my kids a bit occupied. As well, asssited with my outgoing phone calls for change of services with insurnace/OnStar service due to my deafness.
EASY LAID BACK ATMOSPHERE, Tyler was smooth ,humorous and attentive to details. Everything laid out easy to understand, selection of JEEPS small but everyone was a buy, just pick your price range. I had looked online at their vehicles so that I knew to compare each against the other . the test drive offered me my decision.
The finance rate was higher than anticipated, so have a plan B, they give you 3 days to get a better rate and come back and pay it off.
I bought an extended 150k bumper to bumper warranty for piece of mind due to the miles I drive-$35 a month, worth it!
We were searching for a gently used XT5, and Delaware Cadillac had one that looked great. Mike Cassidy was our salesperson, and he was terrific. Price, color, and options were just what we wanted. Cutting the deal was easy. When we arrived a few days later to pick up the car, the detailing of the vehicle was as good as I have seen, and I have owned a pile of cars. Put is next to one brand new and don't look at the odometer, and there is now way you could tell it was not brand spanking new. We love the car, and appreciate the professional treatment we had at Delaware Cadillac.
By far the most straightforward vehicle buying experience.
by Calaver from DealerRater.com
November 5, 2018
My father told me about a Denali pickup truck that he was interested at Kent County Motors. He showed up to look at it and right from the start it was a great experience. Very straightforward unlike other places where they give you the run around with pricing and things like that. Even for my father who always finds something negative to say was very pleased with his experience here. I would definitely come back to purchase a vehicle for myself.
Mike was great. Coming to end of my lease and wanted to stay with the Honda family. He communicated on my terms and was helpful and professional. It was a simple easy process and that???s how i like it!
After being the owner of a 2001 Honda Accord Ex, I was a ???little??? rusty on the process of buying a new car!! The folks at Union Park made my experience very easy and non-stressful. The staff was courteous, friendly, thoroughly explained all the details of my lease and went over all of the bells and whistles of my new vehicle. Thank you Union Park.....I simply love me new 2018 Honda CRV!!!??
What a family experience with the most comfortable atmosphere I have ever experienced at a car dealership!
The Team of Jace, Dave, Ashley , Rafael made it warm and fuzzy with a process that flowed like Dominos!
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