I inquired on a vehicle and received a very prompt response through both phone and e-mail. Unfortunately, the vehicle that I was interested in had been sold earlier that day. They apologized for the inconvenience and even gave me a time frame for the ads to be removed.
I received a follow-up a day or so later to see if there was anything else they could assist with. I have my heart set on a very particular vehicle, so I declined, but the extra effort was appreciated - even more so because they have not continued to reach out after making it clear that I'm out of state and not looking for anything except that particular vehicle make / model and options.
So I’m writing this for Bryan my salesman. I have a daughter and I told him I would need a fast and simple transaction. He went above and beyond from finding the prefect vehicle to making sure we stayed cool when moving everything over to my new car. He fully explained everything since it was a big upgrade for me. I’ve had problems with their service department but he has been doing everything on his end to fix the problem. I have told many of my friends that if they need a new car Bryan is the man to see.
I just purchased my first vehicle from Riley and found their team to be exceptional in answering my online questions, preparing for my visit to the dealership, managing the sale, and walking me through the vehicle introduction. Great team of professionals.
After a day of car dealerships and not seeing or getting the service I was expecting, I walked into Dodge City of McKinney and was immiedately greeted by Bobby. He could sense the defeat I carried with me but he was persistent on me staying positive, that he has what I was looking for. I initially came looking at the Jeep but switched gears to the Dodge. Bobby worked with me on my credit and my monthly price point. We initially did not agree and C.J. came over to speak with me. After reviewing they were able to get me in an amazing vehicle for an amazing price and interest rate. They stayed positive, bent over backwards and took care of me all the way through. This was by far the best car buying experience I have ever had. Best customer service and perfect vehicle for my family!
Best buying experience. RT was great, treated my like I was buying a new car. Very polite and extremely helpful. Buying a used car here also included oil change, rotating tires, filling all fluids, detailing the car including shampooing carpet, filling the gas tank and a spare key with fob. My family was so impressed that they are now buying a car for their family.
By far the best dealer I have ever visited. I have purchased 8 vehicles from here and drive 25 plus miles to go there for every oil change because they are head and shoulders better than any of the local dealers I have visited in the past.
Jay Meany at O'Reily GMC was soooo helpful with helping us select the perfect SUV for us! He was very thorough as he described to us the differences in vehicles we were looking at and helped us zero in in the SUV that fit our needs! Highly recommend Jay and the gang at O'Reily GMC!! We love our new Acadia Denaili!! Thanks so much! Nancy & Rick Holmes Devon, PA
Very pleased with the sales staff. Have no reservations about going back. Car prices seemed very competitive. There was a sales drive ending the day that we visited the dealership. We weren’t ready to make the commitment.
After months of searching, this is where I finally found my dream car! Sales rep Michael was a ton of fun during our test drive and made me feel really comfortable in the car and answered all necessary questions. The sales managers were patient with me while I spent most of the afternoon making my decisions and consulting others for input. The detailing team made great work of my car when I asked for a pretty major transformation in taking off all the plastidip that the previous owner applied all over the car. All in all I trust this team and am so excited to have my new car.
Needed a car fast and it happened fast. Thanks Parker! I will be recommending you to my friends. The car is wonderful so glad you guys could help me out.
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