James and Colton were very good to work with. The dealership is all about people and they made me the best deal out of several other. I will definitely go back to this dealership when Im ready for another vehicle. Outstanding!
From the start with Paula this was the best dealership experience ever. Steven Ward was our sales person and would recommend. Also talked directly to Tony Toomey. Both were very open with information and invoices and very focused on maximum customer satisfaction. Finance Manager Mickey Hammers who finalized the sale was also focused on our needs and open with the financial side of the sale. Personal best and would strongly recommend anyone looking to purchase a vehicle to start with DPatrick Boonville. It will save you the time and effort it takes to shop around for the best deals. No need to go anywhere else. OUTSTANDING start to finish.
Highly recommended, smooth out of state experience
by Glen P. from Los Angeles, CA
November 15, 2018
Salesman Brian Trask was a great help in buying a rare car from out of state. All emails and questions were answered quickly and thoroughly, and the whole process was smooth and easy. Great customer service, would highly recommend Brian and the Romain team.
New car shopping at Romain was a positive experience for us. They were friendly & informative. Our salesman was Tyler Emmett. He was great from beginning to end-polite and honest. He found us the perfect car & we love it!
When it came time to replace our SUV, we knew we needed a 7 passenger capacity for transporting grandchildren. We contacted our salesman, Don Kipp, at Romain to advise him of our plans to trade in early summer. He said the timing would be great and that we might want to take a look at the new Subaru Ascent. Don contacted us when the first Ascent became available to test drive and we fell in love with the vehicle. Don and all of the staff at Romain Subaru made the order and purchase process was a wonderful experience. We love our new Ascent and the grandkids give it thumbs up!
I had just purchased a used car from Romain Cross point and totaled it 4 days later. my experiance was so great I knew where I was going back to get my next car. They were so great there knowing what all had happened. I had Von Rogers as my sales agent. He is the best sincerely. He went above and beyond on helping me get into the car I really wanted. I got the Subaru I had my eye on for a while. Von made my wife and I feel like good friends. I will never go any place else to buy a car. They are very honest and will go out of their way for you for the smallest of things. It’s a no pressure dealership where they hound you to buy junk. This place makes sure their vehicles are the best. I couldn’t have asked for more. Best place I’ve ever bought a car from. Also the best salesmenship I’ve ever seen. Really made a friend out of it to. Thank you guys so much. Shawn
Have dealt with Brian on purchase of 2 new vehicles at Romain Cross Point and recommend seeing him for your next purchase. Very satisfied with our vehicle, the process to buy, and the commitment to customer satisfaction by the Romain team. A++++
I have done business with service, parts and sales at Washington Chryler several times and have found everyone friendly and great to work with. I have always been treated great, the work done has always been excellent and prices were always more than fair. Thanksgiving weekend 2015 my wife and I found ourselves in a bad situation. Our truck broke down and we were in an unfamiliar area far from home. We called Glenn in sales at Washington Chrysler in hope that he could somehow help us. He not only helped us while he was at the dealership but kept in touch with us throughout the late evening from his home, and the next morning. He made arrangements to get us and our disabled truck home. When we found it was better for us to trade our truck rather than repair it he was more than fair with the price for the trade. Glenn turned a bad situation into a good experiance! Awesome people and a great dealership! Thanks to everyone there and all who were involed in helping us that weekend.
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