Although I did not visit the showroom or the dealership at all I did communicate with both sales staff and management through e-mail. They were responsive, provided me the information for which I asked, and gave me their bottom-line, out-the-door price. They followed up to ensure I got the best possible attention. I am impressed and would definitely consider buying a truck from them. The reason I didn't give them a perfect score is that I only have limited interaction with them.
saw auto on internet, made an appointment, bought.
by Gary Samsel from Cicero NY
November 0, 2018
Saw the car on the internet. Made an appointment to see the vehicle. Met with Patrick and started the buying process. We negotiated back and forth and did arrive at a deal. Picked the car up 2 days later. All is fine. Happy with the SUV. It was a pleasure dealing at Bill Rapp. Again, Patrick did a nice job.
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