I am satisfied with West Herr for their prompt attention to my needs. I am a busy career person and don't like to waste time. They delivered cars the next day; I realized I preferred a different make/model following a test drive. They didn't complain so they delivered a different make/model the next day. After the test drive, I immediately purchased a brand-new car that matched my needs and drove home with this "dream" car that night. Within a few days, my goal was accomplished. The team was professional, honest and caring. I strongly recommend West Herr. I'm happy I made the right decision. Thank you!
I bought a Ford from them and they will go one stop further to help.thire customer I will.never go.back to.a big dealer again as long north coast is here thire dad and mom raised thire sons to be honest and fair thanks again Jamie and Jared 9
Great dealership and great personnel especially Steve Root. I walked in there with about an hour left in business hours and not once did Steve try and rush me out. We went over some trucks and ended up picking one that accommodated myself. Even though I like the truck the way it was Steve was not letting it go without being perfect for me. This all the while going past hours. A few days later after they went over the truck and did maintenance if needed I was able to pick it up. The whole time he was in contact with me making sure we both had everything we need. Again get there and meet Steve and he’s busy with some other customers but he still shows time to everyone and got us in and out the door with ease. I highly recommend Tuf Trucks and I highly recommend when you’re there talk to Steve Root. Very happy with the new truck.
Just purchased our families fourth vehicle from Pioneer. We received fair trade on our truck and picked up the new vehicle the next day. They can have the vehicle ready for delivery the very next day, quicker than anywhere else we have purchased in the past. Very low pressure and we left with a newer vehicle, with less mileage and more options than the competition down the street that was in the same price range. Will be back to buy again. Thank you.
I have purchased several vehicles from Pioneer Trucks over the years and have had a great experience every time. They have always gone above and beyond to make sure I'm satisfied. Chris Bill is great to work with! He makes the whole car buying process very easy! He's honest, fair, and very pleasant to deal with. I would definetly reccommend buying your next vehicle from them! You will not be dissappointed!!
I’m from PA about three hours from Pioneer truck sales I happened to stop to look at a truck after being very disappointed with another dealer. I talked with Chris the owner and he fit me in his very very busy schedule. He made buying a vehicle very easy and stress free he worked with me as much as he could his staff all was very professional and very polite. It’s safe to say I will be recommending pioneer truck sales to my friends here in Pa, and I myself will now be a customer of theirs.
Found the truck i wanted on cars.com and called the dealership, setup an appointment to come see the truck salesman worked with me on my trade in and the price of the truck. Got a good deal, and a great post Factory waranty. All affordably priced.
I was seeking a newer used Silverado with several specific wants and needs. I located the best choice at Bidleman Chevrolet Buick GMC (700 miles from my home in NC). Shawn worked with me several days (via text, email & calls) to complete the deal and answered all my questions regarding making a long distance purchase from out of state. Travis advised me regarding resolving some special financial arrangements that had to be completed at my end. When I arrived to pick up the Silverado, I was greeted by Shawn and a dealership of very friendly outgoing and courteous people. The truck was ready and waiting. The final paperwork for the purchase was completed and every thing was good-to-go. It it was a smooth process and I am completely pleased with the truck. I would recommend Bidleman Chevrolet Buick GMC to buyers... local or long distance.
First time visiting the dealership. Everyone was friendly, not pushy and very knowledgeable. They did try to push the complimentary donuts on us! We looked at three different used vehicles and Kyler helped point out the good and bad features on each one. We test drove two of the GMC's and decided right then which one we wanted. We are very happy with the vehicle and would definitely recommend them even though they are about an hour from us.
My lease was expiring soon so I was combing the area GM dealers while looking for my next car. Even though they were a bit of a distance for me they provided the best pricing and best customer service of any of the dealerships that I visited. My salesperson David went more out of his way to make sure I was comfortable with the car and the purchase than any salesperson that I've ever encountered. Everyone that I came in contact with at the dealership was excellent and I would highly recommend checking them out!
Exceptional customer service. Originally started with an E-mail inquiring about a car for sales. Responses were quick, professional and answered my questions. When we went there to look at the car they were very accommodating and no pressure to buy. We purchased the car we inquired about. Buying a car has never been an enjoyable experience, but this was very comfortable and pleasant!
I had my 2007 Pontiac G6-Gt retractable roof repaired and a part replaced. There was a lot of wind noise and the roof leaked when it rained. Nicole assured me that the mechanics still trained on Pontaic's. The mechanic did and excellent job. no more wind noise, water leaks and the roof locks down with out help.
Just wanted to thank Nicole and the mechanic for a job well done.
Initially a little slow to email requests. Telephone and in person responses proved to be much better. Sales rep very personable, informative and responsive. Overall experience was great.
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