I sold my car to Payless Cars. Best experience I’ve ever had with a dealership. They gave me a fair price for my car without the back and forth drama of manager and sales person trying to get the price as low as possible So I’m very pleased. Plus they were super nice. Thank you again Naseer for your courtesy.
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
Overall experience was very good. We worked with Will Morgan and he was very helpful, knowledgeable and friendly. Although the entire process took a really long time it was still a good experience. I walked away with a brand new Ford Explorer so I have no complaints :)
The 4 cylinder is a low maintenance SUV
by Serginho from Killeen
December 31, 2018
The past 4 years with this vehicle have been reliable. I've been able to save gas while having the space to move around with family or to other cities, the interface is simple and straight forward, so knowing when a oil change is coming to maintain the vehicle to good performance helped me a lot.
The power steering is electronic so there is no need to check for fluids there, the wheel is always soft and easy to drive.
I came in a couple of times talk too a lot of salesmen but Shane was the easiest he understood how i thought about my type of car and little me know when it came in I test drove and bought the same day quick n easy best car sale I ever been through
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
I am super-busy and wanted to buy an Audi in as streamlined a process as possible. The team at Kendall was fabulous and they went way beyond the call of duty to help me and accommodate my schedule. For instance, twice they stayed open late for me. And, we were able to negotiate a price via email rather than face to face which to me was a better process because it meant less time away from the office.
Two week review
by SC_Trucker from Fountain Inn, SC
January 6, 2019
I have only owned my 2016 GMC Terrain Denali v6 for two weeks now but I absolutely love it! It has a comfortable ride and plenty of room for 4 adults. It can hold 5 people, but to get three in the back I'd think they would have to be slimmer adults, or kids, to sit comfortably. The middle console is really deep, up to your elbow deep. I'm tall and with the seat back you have to reach for the door controls. I'm constantly letting down the back window by mistake when I'm trying to let down the driver side window. The remote start and heated seats are wonderful on cold days! There is a slight vibration when turning the wheel from park. I took it to a dealership where they told me this is a known issue with the V6 Terrain (the 4 cylinder doesn't have this issue apparently). Other than that, so far so good! It has back up camera, blind spot monitoring, lane departure warning, collision warning with brake assist and other safety features. My other vehicle is almost 15 years old so it's taking me a while to get used to all this new technology!
My service appointment was easy to make. Vehicle was taken in promptly and the servicing
performed quickly, at the scheduled date and time. The service writers were both friendly and
helpful. Customer waiting area was clean, with free coffee available, and with a television and
magazines for those waiting.
Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
My vehicle was at the repair shop for nearly a month. When I got it back the reason I brought it in still had not been repaired. That meant an additional two weeks and thousands more $ spent.
My vehicle was broken into and belonging stolen. Dealership still has not address that issue even with a police report. Customer service is horrible.
I will NEVER do any business with this dealership ever again.
At age 55 my first ever new vehicle
by Denny the old grump from Brazil, IN
October 25, 2018
I've had midsize SUV's before and I like the larger door size, cargo space, and so forth. So the Terrain seemed to be a logical model to test, and I was impressed with the test drive and bought it. After a year I've been pretty happy with it but a couple of things stand out. The back seat does not fold flat to increase cargo space and this seems to be kind of ridiculous and to spoil the whole idea. And recently I had to have the fuel pump replaced under warranty, because of using E85 fuel, which the service manager told me is not good for the fuel systems despite this being a flex-fuel vehicle. The other thing is that while I was happy with the 4-cylinder engine at first, I now wish I'd opted for the V6 as the car is kind of out of its element in highway driving. Don't get me wrong, it will get you there, but my foot is on the floor a lot more often than I'd prefer. If I trade this one off in the next few years I'll definitely opt for the V6. Overall I am very pleased with it.
I met Martyn Seale at Lyberger’s Car & Truck Sales in October when I was exploring options for good used vehicle for my family. Martyn has extensive experience with quality automobiles and was helpful in helping me look as several option, considering the advantages of several different models. Martyn’s attention to my search criteria and his organization skills were essential in my process of elimination until I finally selected an excellent pickup truck that I hope to drive for a long time. I'm happy I got the chance to work with Martyn.
Convertible and quick
by Frey,Terry9 from Mesa
January 13, 2019
This car is exactly what we were looking for ... It fits all our needs and than some thank you Ryan Shippy for listening ......
Made my complete deal on the phone from 250 miles away,pulled in signed the paperwork and drove off with my new truck..
Terrain is the best auto
by Fran1 from Syracuse Ny
December 12, 2018
I have owned a Terrain 2011to 2018 best SUV no problem good on gas . Driving excellent just bought another .The room inside the car was great
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