Cutlar and Sondra were extremely helpful during our recent purchase of a pre-owned 2007 Toyota FJ Cruiser. Sondra was very responsive to email queries about the vehicle and sent us several custom photos to answer some questions we had prior to driving to Wilmington to check it out (we live 1.5 hours away and found the vehicle online). Pre-sale inspection and test drive was a no-pressure experience. They gave us the space and time to do a thorough pre-buy and test drive at our own pace. Overall a quick, easy, and pleasurable experience. We will be back again!
We have had two excellent car-buying experiences at Auto Wholesale. Prices are always posted so there is no haggling. Employees are honest, upfront, and personable. We had to bring our 2 year-old along and they were patient and friendly every step of the way. They make the process so easy and seamless, taking care of every detail and following through on their outstanding customer service even after the purchase. I recommend buying a car from here simply because of the positive experience and atmosphere. The customer service is worlds better than any other dealership we went to. I HIGHLY recommend shopping here for a used car. Rodney helped us and he was THE BEST!!
I have always been wary of salesperson, often with good reason, but you have helped to redefine the stereotype.
Thank you so much for answering all of my questions. Rob! You can be sure that if I have any friends looking to purchase New, Use, or Certified car. I will send them to Bob King, and tell them to ask for Rob Baker.
I bought a 2006 Mercedes that had some problem a few days after the purchase . The warranty company did not want to cover the problems. Baucom stepped up and called the warranty company. After a couple of days the warranty company called to let me know that they would cover the problems. Thanks!!!
I contacted this dealer about a car that I was looking and the contact person did everything I requested! I asked for the build invoice and he promptly emailed it to me! I also felt no pressure from the sales person! Thanks for the info and pictures!
Purchased my 2017 Chevrolet Equinox from here. I am loving it!! These people try really hard to work with you and make sure you leave Happy. They are very honest and I would definitely recommend this place. They have a huge variety so you have options to choose from. I will definitely be dealing with them from here on out!!
This was, without a doubt the most positive car buying experience I have ever had. My husband and I came to Bob King to look at a Buick Cascada. I was in the market for a new car and I wanted a convertible. I had my eye on a used Cascada in Sanford NC but wanted my husband to see a Cascada before I bought it. We came into the show room and Mr. Carrol met us at the door, introduced himself and let us look at the cars you had on the lot. We drove one and loved it and we were going to buy the one in Sanford but when Mr. Carrol started talking numbers Sanford went out the window and I bought a buick from Bob King. I had pre arranged financing and your finance manager beat my credit union inside out and the deal he presented was fantastic. Your service people were awesome, your salesman was awesome, and your finance guy was awesome. They took care of everything and it was so easy. I love my Cascada and the next time I buy a car it will be from your dealership. Thank you all so much- you have a life long customer with us.
Happy with our purchase of a 2015 Chevy Malibu from Billie Ulrich.He was very patient and knowledgeable and are looking forward to purchasing again at Jeff Gordan Chevrolet.
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