by Gregory "MAC" McAllister from White Bear Lake, MN
December 3, 2018
First time ever buying a BRAND new car and Gregory "Mac"McAllister knew exactly what I want and needed! I brought a used car from here a few years back...and ended up working with my old sales men, James...who know handled my financing!!!
It was just an awesome and EASY experience!!!!
Sent an email inquiring about a vehicle and got a response. Responded to dealers email asking about hours of the business to possibly schedule a test drive and received no response. Recommend calling or just stopping by to look at a vehicle.
Saw vehicle on line, spoke with Tim H. He was great to work with. We came from Illinois to see\purchase vehicle. They had it all ready for us to view, it was horrible weather, they had it inside for us to view. Justin the financial guy was also great to work with. Loved his sense of humor. If they were closer we would definitely be back. Kathy and John
Great experience !! Our salesman Gary insured all of my needs were met and that I was satisfied . All the staff was pleasant and currtious. Would recommend them on all levels... Great dealer with great price!!
They listen to the customer. And do what they can to find a vehicle for the customer. They make sure the customer is very satisfied with the vehicle they bought. through out the purchases and after they leave the lot.
Forest Lake Chrysler has far and away the best dealership I have been to. From the moment we walked it they moved with urgency and purpose. As busy parents with two kids we did not have much time. They quickly identified a car that matched our needs and even did a dealer trade to get us the exact options within one day. I could not have asked for any more from them.
Rob was easy to work with. I appreciated how he truly listened. I enjoyed taking a test drive alone, most places want to ride with you. It made me more comfortable, helped me really see myself driving the vehicle, otherwise you just don???t feel like yourself driving a stranger around. I didn???t feel pressure at all during my purchase. Rob???s coustmer service made for a great car buying experience. I would definitely recommend Forest Lake Chevrolet Cadillac to friends and family.
Bought a 2000 Ford F150 from Lakeside Auto. Shane Jackson was our salesman and was very helpful and low pressure. Before test drive he pointed out the front brakes were pulsing and they would fix front brakes before we picked it up. When we went to pick it up he told us they went ahead and did the rear brakes too. Good prices and good selection of used vehicles. Would definitely go back for future purchase.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
We called before going in to test drive a car and the person who helped us was Kent, when we test drove the car he showed us some other options and we absolutely fell in love with a car that he showed us! He was extremely helpful and went above and beyond to ensure we got a good deal, by far the best salesman I’ve ever had the pleasure to meet. Thanks again for the great customer service and beautiful car!
Leo Guzman is the best! He goes above and beyond, working tirelessly for all of his customers. I have never worked with a dealer that was more down to earth and cares so much about making the customer happy. Thank you Leo!
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