I was over my mileage on my last truck, they put me in a new truck for not much more!! they did not have to, and the team in Oshkosh went way above and beyond what is normal to help me Thanks
Thank you Paul Christman and Ron Tellock
I am 68 years old and have bought many cars including several brand new ones since my first car buying experience at 13 years old. My experience with Mike Henke and the rest of the Bergstrom team that works with him was more than excellent. When I took the test drive Mike accompanied me and directed me on a route that contained many different road surfaces, curves, and grade changes so that I could appreciate all of the features of the Silverado. He had me brake hard and accelerate quickly which gave me a good idea about those features of the truck also. My test drive of a Ford F150 was nowhere near the test drive Mike took me on. I still would have bought the Silverado because it out performed the F150 but I felt Mike showed me all of the features of the Silverado that are better than Ford's.
I brought in a 2008 Saturn Outlook that I recently purchased from your dealership. The service department took care of a problem that I noticed a week after the purchase, for no charge. They set up an appointment that allowed me to borrow one of their vehicles for the day. I was very happy with the friendliness of the service staff.
Neuville Motors in Waupaca was a pleasure to work with from the first time I walked in the door. They walked me thru different options, answered any questions I had, and were not pushy at all. While we were working on purchasing the vehicle, the entire sales team and reception staff took time to interact with our children and help keep them entertained. Jeff was very friendly and outgoing throughout the entire process. My truck looked amazing when I picked up inside and out; their detail person does great work. I have had a couple of questions since getting the truck and every time they have surpassed my expectations for customer service.
My wife and I drove around to several different dealerships from Appleton to Sheboygan, and no one else compared to the service we received from Neuville. It shows that they are a family oriented company, looking to earn a customer and not just a sale. I will be recommending them to family and friends and am very happy I choose to buy from Neuville Motors.
Very pleased with the sales staff. Have no reservations about going back. Car prices seemed very competitive. There was a sales drive ending the day that we visited the dealership. We weren’t ready to make the commitment.
I have bought all of my vehicles from Bergstroms. I would not go anywhere else. The service after the sale is off the charts. You are made to feel a part of the Bergstrom family overtime you visit, for whatever the reason. There is no other dealership that I know of that takes care of their customers the way that the Bergstrom Crew does.
Came in to have my car serviced first for a sensor that went bad and then my brakes. The service department was very prompt and knowledgeable. The two times that I came I dealt with a man named Nick. This experience I have to say has been the best I have had in a long time. Also the mechanic explained everything to me and showed me which I thought was awesome. Been to several different places in the past and you guys top them all in my opinion. I hope to continue to build a good relationship with you in the future for all my needs. Thank you for the awesome service I received.
It was Awesome !! 'Stumpy' our salesman and Russ Souther was Great to work with !! He went above and beyond to personally help me ,after work hours, to surprise my wife for our 25th anniversary !! It brought tears to her eyes!! Everything went smooth !!! THANK YOU !!
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