Fine Service, Expedient and Thorough Responsivenes
by Kraig Nace from Duncannon, PA
June 22, 2017
I worked with Jamie and was very pleased with her responsiveness and consistency. I also enjoyed working directly with the owners/managers of the dealership. There were no high-pressure sales efforts and everyone encountered was very friendly. In the end (after some negotiation), I believe we agreed to a fair deal and, due to our distance from the dealership and time constraints, the staff made a great effort to finalize the deal so we could take our vehicle with us!
Experienced road side flat tire, Hawkins provided the number to GM Roadside Assistance because my vehicle is still under warranty. The mechanic came, removed the flat, found the front strut was leaking before he reinstalled the spare tire.
I showed this to the service manager, he confirmed it, and ordered the new parts, no questions asked. I had the tire fixed, and remounted when the parts came in, to eliminate having to remove the wheel again.
Our experience at Ken Pollock Ford was absolutely phenomenal. From our first contact with them, Christine was so willing to help and answered our questions extremely quickly. She sent us every single piece of information we needed to know, and had us essentially sold on the car (and the dealership) before we got there. Then. We arrived yesterday and quickly realized it was only getting better. Zach, our car salesman, knocked it out of the ball park. He explained everything in detail and allowed us to ask a litany of questions. He was easily the best sales associate we???ve ever worked with. Even the man processesing our paperwork, Mark, was effective and effienct to the highest degree. The car we bought is perfect for us, and we could not recommend Ken Pollock Ford more.
Sales lady was very personable, not pushy and listened to my needs and wants. I was in and out in 2 hours and felt quite comfortable with finance manager as well. He took his time with me to explain everything and answer my questions. I love my new vehicle and am very happy with the deal that I was able to get. I won't go anywhere else :)
Out of the way from Lancaster but worth every mile!
I searched all over and via the Internet and couldn’t find a better deal! Everyone at the dealer was personable and our salesperson Dave was knowledgeable and easy to work with.
I wouldn’t hesitate for an instant to send everyone I know to Sunbury Motor Company.
Great people at this dealership. Just wished they took car of their cars more. Bought a 2007 Jeep Liberty and in 4 days my powersteering went out. Now within a month now i have something going on in my reer. Constant sqeaking and Scrapping sounds. These cars sit for a long time and dont get moved very often. So they just catch rust.
I looked at the reviews for Small Town auto sales, because I’m from two hours away State College Pennsylvania. They have excellent reviews and that’s why I went to small town auto sales to buy a car. Granted they have a few ridiculous reviews. But I am a business owner myself. And I know how some people get..... all I know is my experience with Small Town auto sales from the salesman, the service manager, the finance manager and the owner has been spectacular. I am so very pleased, with everyone at small town auto sales. I will recommend them to everyone.
Service was completed much quicker than expected. Passenger side airbag was serviced per Honda recall, and multi-point inspection was completed. I did not expect this inspection, but was quite pleased with it.
I recently purchased my third Nissan Murano from Blaise Alexander Nissan. Since the car I wanted was not in their inventory, they quickly found and transported that car to their dealership. The sales people have always been very helpful and I know I will get quality service after I buy the vehicle.
Purchased a used Nissan Titan, absolutely love the truck!! Sales Representative Romola and Finance team were easy to work with and not afraid to make a deal. Went out of their way to make sure my wife and I were taken care of during the whole process. Would definitely recommend dealership and sales staff to friends and family.
Danny Watkins Jr,my salesman,and all the people we met at Blaise Alexander were great.Everyone gave100 percent to give me a grate deal.Thanks Blaise Alexander for a pleasant buying experience.
I highly recommend my salesman.
My daughter buying her first real car. She found the perfect vehicle for her needs. Very responsive, friendly and they showed a genuine interest in helping based on our specific needs and budget. Based on our experience, we would definitely go back again.
Was in need of a new vehicle and these guys were the best. It is the 4th vehicle that I have purchased and I have no regrets! Took care of me from showing different models, working out the price & trade to showing me all the features. Pleasant and courteous every time. Got the vehicle to me asap. Really no down time. I highly recommend Rottet Motors to Everyone!
Saw the truck online. Drove 2 hours to test drive it. My salesman,Kevin, didn’t pressure me to buy it that day. Most sales people do. This was the easiest vehicle purchase I’ve ever made. Thank you Kevin for working with me to get me into the truck within the budget I had. I’m highly satisfied with my purchase and experience with R&R Auto.
Top notch dealership, great people and easy to deal with. They went above and beyond to make sure all went well. Drove 3.5 hrs they even came in early to do my deal.
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